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Old Nov 7, 2019, 7:44 pm
  #1  
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Join Date: Nov 2013
Programs: NZ
Posts: 1,562
Fares (revenue and award) ex CMB
I am trying to book a QFF award on EK CMB/DXB/EDI but the booking tool does not recognize CMB as the start point of the journey. This also seems to apply to revenue fares. You can check availability into CMB, eg I can check EDI/DXB/CMB, just not the other way round.

I have tried changing my location (though Sri Lanka is not an option), but to no avail.

I am not in a position at the moment to easily call QF so if anyone else has seen this I would be grateful to know if there is a reason and whether there is a workaround.
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Old Nov 7, 2019, 10:26 pm
  #2  
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Join Date: Jan 2002
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Just pick up phone and call. Very easy to buy tickets from CMB with reservations agents
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Old Nov 7, 2019, 11:27 pm
  #3  
 
Join Date: Nov 2012
Programs: SPG Platinum
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This is a bug of the QF search engine. You need to call.
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Old Nov 8, 2019, 12:30 am
  #4  
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Originally Posted by Isochronous
This is a bug of the QF search engine. You need to call.
it is not a bug, it is somply an origin that Qantas has chosen not to set up as a ticketing location
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Old Nov 8, 2019, 3:03 am
  #5  
 
Join Date: May 2002
Location: Newcastle, Australia.
Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.
Posts: 2,637
Originally Posted by minz56
I am trying to book a QFF award on EK CMB/DXB/EDI but the booking tool does not recognize CMB as the start point of the journey. This also seems to apply to revenue fares. You can check availability into CMB, eg I can check EDI/DXB/CMB, just not the other way round.

I have tried changing my location (though Sri Lanka is not an option), but to no avail.

I am not in a position at the moment to easily call QF so if anyone else has seen this I would be grateful to know if there is a reason and whether there is a workaround.

Y or J?

If the latter - seriously consider UL for CMB-DXB. Their business class soft product is AWESOME, the hard product more than acceptable.
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Old Nov 8, 2019, 4:19 am
  #6  
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Join Date: Nov 2013
Programs: NZ
Posts: 1,562
Originally Posted by shillard
Y or J?

If the latter - seriously consider UL for CMB-DXB. Their business class soft product is AWESOME, the hard product more than acceptable.
I am looking at an F award on EK and I need to get to Europe so UL isn't the best option in this case.

I guess calling in is the way to go.
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