Flight changes
May 30, 2018 | 5:10 am
#1
Original Poster
Join Date: Mar 2018
Location: Hong Kong
Programs: CX GO, SPG Plat
Posts: 54
Flight changes
Hi,
I recently used points for an instant upgrade from MEL-SYD on a certain flight and now have realized I need to be on an earlier flight. If i decide to change this flight through calling Qantas or online, do I forfeit the 10,000 points I used to upgrade the fare or is it refunded/transferred as an upgraded ticket onto the new flight?
Thanks in advance.
I recently used points for an instant upgrade from MEL-SYD on a certain flight and now have realized I need to be on an earlier flight. If i decide to change this flight through calling Qantas or online, do I forfeit the 10,000 points I used to upgrade the fare or is it refunded/transferred as an upgraded ticket onto the new flight?
Thanks in advance.
May 30, 2018 | 8:39 pm
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,336
You may be able to change your flight if U class (Business award) is available on your new flight.
If that is not available and more than 24 hours before the flight you may be able to cancel the upgrade; but that would incur a 5000 point fee: Frequent Flyer Terms and Conditions | Qantas
If that is not available and more than 24 hours before the flight you may be able to cancel the upgrade; but that would incur a 5000 point fee: Frequent Flyer Terms and Conditions | Qantas
Originally Posted by part of 16.1.9
If the Member cancels a confirmed Classic Upgrade Reward more than 24 hours before scheduled departure, the Classic Upgrade Reward may be refunded and will incur a Refund of Unused Classic Upgrade Reward Fee (see the Fee Schedule).