Jetconnect NZ - feeling ripped off
#16
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
There are a number of options on the route and anyone booking JetConnect should expect to get that which JetConnect provides and not what other carriers offer
#20
Join Date: Jan 2013
Posts: 223
Jetconnect crews smile like they mean it. Emirates crews smile like they cant wait to get the hell off the plane in Sydney. Yep the 737 is tiny and J seats are not great, but the service is mint. They do their best with what they have. Especially as I live in Wellington, I have gone via EK a few times in J via Auckland so I could sample the A380 bar and their lounge, but its not really worth the extra journey to me.
#23
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,669
Jetconnect crews smile like they mean it. Emirates crews smile like they cant wait to get the hell off the plane in Sydney. Yep the 737 is tiny and J seats are not great, but the service is mint. They do their best with what they have. Especially as I live in Wellington, I have gone via EK a few times in J via Auckland so I could sample the A380 bar and their lounge, but its not really worth the extra journey to me.
For such a short trip, unless dead tired I would not get any kind of sleep so a large fuly flat bed is not worth it for me.
The 737 J seat is sufficient for the job, could always do with more pitch, as it really is only 3 hours and big enough, after F&B service it is roomy enough for my large laptop, a note pad, drink on the centre console, to do work.
The Jetconnect crews are so much more personable, LA can be good I used to fly them all the time TT and experienced the dreaded delay or cancellation many a time...., my 2 EK experiences left me cold by the crews attitude old 777 seat, and well NZ on the flights that do have Business are good, just a crappy fare price and FFP.
Of course with all this said and done I do not buy the non-sale QF fare as the value is just not there.
#24
Join Date: Nov 2011
Location: SYD
Programs: QF LTG, VASG, NZ*S, OZD, IHG SpireAMB, HHD
Posts: 1,421
#25
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
I am +1 with Dave Noble on disliking LA.
I flew SYD-AKL in J a couple of years ago. I was highly unimpressed with the hard product (yes, better than 73H across the ditch, but I'd hate that seat for the long haul) and the soft product and crew inattention/disinterest. Sure it's a tag for them, and I have just the one flight to judge by, but I'd rather my 80SC's on an EK a/c for the hard product and better soft product (FA smiles irrelevant to me ) or QF for schedule. it's a 3-4 hours(max) flight and during daylight hours not really a sleeping need. eg: in Oct I flew the EK MEL-AKL 0810-1345 schedule, and I reclined, watched a movie, found the food.. well.. OK, but the Moet was fine but didn't sleep. I'd prob do the same (without the Moet ) on a QF 73H.
LA did not impress me on the SYD-AKL sector. Each to their own of course!
I flew SYD-AKL in J a couple of years ago. I was highly unimpressed with the hard product (yes, better than 73H across the ditch, but I'd hate that seat for the long haul) and the soft product and crew inattention/disinterest. Sure it's a tag for them, and I have just the one flight to judge by, but I'd rather my 80SC's on an EK a/c for the hard product and better soft product (FA smiles irrelevant to me ) or QF for schedule. it's a 3-4 hours(max) flight and during daylight hours not really a sleeping need. eg: in Oct I flew the EK MEL-AKL 0810-1345 schedule, and I reclined, watched a movie, found the food.. well.. OK, but the Moet was fine but didn't sleep. I'd prob do the same (without the Moet ) on a QF 73H.
LA did not impress me on the SYD-AKL sector. Each to their own of course!
#26
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
LA Trans Tasman is a very crude version of their full service AKL-SCL. You'd think it were two completely different airlines. Have done this combo enough times to be a good judge of the character of the LA beast.
#27
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Whereas I've fallen asleep on both legs and awoke to find a pillow under my head and a doona over me with my bed from reclined to fully flat. That to me is attentive service.
#30
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
I can accept the tag flight is of lesser service quality than the long haul and obviously I have 1 data point vs many. Still, it put me off the idea. And now with the QFF SC devaluation for partners, if you fly on the LA code you're worse off..... (eg: 40 in J vs. 80 on the QF*).. Last time I seriously looked at this, the QF* on LA was a heap more than booking LA direct....