Redeeming Points: "From" and "To" Cities on the Web Site
Nov 10, 2014 | 10:57 pm
#16
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 45,128
You are assuming that Qantas has any intention of regularly monitoring the forum ; you choose to do so by choice
From discussions it did seem to be a deliberate act and QF was well aware that there was a lot of airports not available. It is not a hard job for them to add airports to the list ( and QF did so for the one that I was in discussion with him about )
Locations not on the listonline can still be booked but , of course, an additional fee applies
It looks like the QF rep has done a swoop by , spam and fly away
From discussions it did seem to be a deliberate act and QF was well aware that there was a lot of airports not available. It is not a hard job for them to add airports to the list ( and QF did so for the one that I was in discussion with him about )
Locations not on the listonline can still be booked but , of course, an additional fee applies
It looks like the QF rep has done a swoop by , spam and fly away
Nov 10, 2014 | 11:38 pm
#17
Original Poster
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,556
I was perhaps naive to take Red Roo at her/his/their word
It looks like the QF rep has done a swoop by , spam and fly away
You may be right. Seagull "spam"?
Nov 11, 2014 | 12:42 am
#18
Join Date: Sep 2006
Location: LON
Programs: QF Plat & LTG, VA Plat
Posts: 1,438
Nov 11, 2014 | 7:18 am
#19
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,518
[mod hat] Testing Red Roo's responsiveness isn't really going to help. We are still defining the way Qantas will engage with us in the future. So complaining about Red Roo just after QF has reengaged is a bit premature. It might very well be that we follow the model of the LH forum where the company reps only monitor the officel Q&A thread. [/mod hat]
Nov 11, 2014 | 8:57 am
#20
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Well, let's have the rules of engagement than rather than leave members wondering.
Back to the OP, it does seem strange not to at least list the major OW cities such as the home port of QR, and this is on revenue as well as points lookups.
Back to the OP, it does seem strange not to at least list the major OW cities such as the home port of QR, and this is on revenue as well as points lookups.
Nov 11, 2014 | 1:55 pm
#21
Join Date: Mar 2016
Location: Hunter Valley, Australia
Programs: Qantas, American Airlines, Hyatt, Accor
Posts: 41
It does no harm to give Red Roo a heads up (by PM) to alert QF staff to the problem. Any response by PM can equally be shared by those with interest. Then we may have an answer to the problem...........but not necessarily a solution.
It seems reasonable to have websites to measure on-time flights but I don't think they are needed to measure the temporal responsiveness to a forum question.
It seems reasonable to have websites to measure on-time flights but I don't think they are needed to measure the temporal responsiveness to a forum question.
Nov 11, 2014 | 10:44 pm
#22
Join Date: Dec 2008
Location: Perth
Programs: QFF WP
Posts: 560
[mod hat] Testing Red Roo's responsiveness isn't really going to help. We are still defining the way Qantas will engage with us in the future. So complaining about Red Roo just after QF has reengaged is a bit premature. It might very well be that we follow the model of the LH forum where the company reps only monitor the officel Q&A thread. [/mod hat]
After all, following a near on 2 year absence it is hardly like we couldn't have waited for the rules of engagement to be ironed out and subsequently followed these rules.
