Checking In To NZ
Aug 1, 2014 | 7:10 pm
#1
Original Poster
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,759
Checking In To NZ
Had a first today. US Passport flying AUS-NZ and was told that they needed to verify my return trip. Not only did they check the itinerary, they called in my UA eticket number to check it's validity. Is this normal? I've only had my return checked on arrival in NZ but never at check in.
Aug 1, 2014 | 11:49 pm
#4
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,142
If you were travelling on a passport other than AU/NZ, then the entry requirements for NZ ( as a tourist) require that there be an onward journey out of NZ
The airline is responsible to ensure that it does not knowingly transport passengers who do not meet the entry requirements , so the check in staff should always be verifying that a non AU/NZ passport holder is holding an onward ticket
Seems to have been a particularly diligent check in agent to verify the ticket details with UA
The airline is responsible to ensure that it does not knowingly transport passengers who do not meet the entry requirements , so the check in staff should always be verifying that a non AU/NZ passport holder is holding an onward ticket
Seems to have been a particularly diligent check in agent to verify the ticket details with UA
Aug 2, 2014 | 1:19 pm
#6
Join Date: Apr 2009
Location: Scotland
Programs: Skywards Gold
Posts: 125
When flying from Glasgow to Auckland I can check in on line but no boarding pass is issued. The supervisor at check-in has to confirm details of my return flight before releasing the issue of boarding passes.
Aug 4, 2014 | 8:19 pm
#7
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,568
Had a first today. US Passport flying AUS-NZ and was told that they needed to verify my return trip. Not only did they check the itinerary, they called in my UA eticket number to check it's validity. Is this normal? I've only had my return checked on arrival in NZ but never at check in.
Aug 4, 2014 | 9:14 pm
#8
Join Date: Nov 2006
Location: ABZ
Programs: BA
Posts: 1,024
We flew BNE to AKL back in Jan and couldn't OLCI (British passports). When we got to the QF desk the agent explained that there was an issue with Mrs EB's passport and they had to call NZ immigration to confirm that she'd be allowed in. Weirdly she'd used the same passport almost 10 years ago to enter NZ just after we were married.
IIRC we were able to print the BPs for the return trip at OLCI.
IIRC we were able to print the BPs for the return trip at OLCI.
Aug 4, 2014 | 9:20 pm
#9
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,635
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QF was often slightly bizarre flying to NZ for me when I commuted the Tasman frequently. Every time I took QF (instead of NZ) they would ask to see my visa for NZ. In my NZ passport.
QF was often slightly bizarre flying to NZ for me when I commuted the Tasman frequently. Every time I took QF (instead of NZ) they would ask to see my visa for NZ. In my NZ passport.