YQ on partner award tickets
Dec 26, 2013, 6:22 am
#1
Original Poster
Join Date: Nov 2007
Location: KYE
Posts: 4,156
YQ on partner award tickets
So helped a friend find award seats on MH (DEL-KUL-SYD). BA EC says 30 something Euros in taxes (no YQ), matrix says about 100USD in taxes (no YQ whatsoever).
QFF is quoting him 325AUD in taxes/fuel surcharges plus the booking assistance fee and that's making spew. He made several calls (some ending up in a long wait) to verify this wasn't a one off from a rookie agent.
Conversely a MEL-KUL booking and another FRA-KUL-MEL came back as per what BA EC shows (i.e. with lots of YQ).
What's going on?!
I know the YQ is collected by the ticketing carrier. But this one is unheard of, QF as a ticketing carrier imposing their own YQ surcharges when in fact none exists!
Anyone had a similar experience?
Thanks
QFF is quoting him 325AUD in taxes/fuel surcharges plus the booking assistance fee and that's making spew. He made several calls (some ending up in a long wait) to verify this wasn't a one off from a rookie agent.
Conversely a MEL-KUL booking and another FRA-KUL-MEL came back as per what BA EC shows (i.e. with lots of YQ).
What's going on?!
I know the YQ is collected by the ticketing carrier. But this one is unheard of, QF as a ticketing carrier imposing their own YQ surcharges when in fact none exists!
Anyone had a similar experience?
Thanks
Dec 26, 2013, 3:24 pm
#2
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,375
This is (unfortunately) common practice not just with QF but other carriers as well. Charging YQ as if the flight was operated by QF.
Dec 26, 2013, 5:32 pm
#3
Join Date: Aug 2007
Location: SYD
Programs: |QF Platinum|DL Platinum|HH Gold|ALL Silver|
Posts: 1,738
Dec 27, 2013, 3:45 am
#4
Join Date: Oct 2011
Location: MEL
Posts: 24
YQ on partner award tickets
There is YQ on this route, INR14,526 to be exact. It doesn't show in Matrix because some airlines include the YQ in the base fare on revenue fares out of certain countries but of course YQ always gets charged on award fares. Do a dummy booking on MH Enrich and you will see the YQ and other taxes itemised.
Dec 27, 2013, 5:47 am
#5
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Not always. It depends on the airline whose miles you are redeeming, and which airlines you're flying
For example - AA does not charge YQ on any award flights except for those on BA and IB
(However - YQ is always charged on redemptions with QF
)
Correction: QF does NOT always charge YQ. I remember that we used QFF points to fly DXB-PER on EK in September - no YQ and only AED140 each in taxes (~AUD43). Mind you, EK does not charge YQ on that sector.
For example - AA does not charge YQ on any award flights except for those on BA and IB
(However - YQ is always charged on redemptions with QF
)Correction: QF does NOT always charge YQ. I remember that we used QFF points to fly DXB-PER on EK in September - no YQ and only AED140 each in taxes (~AUD43). Mind you, EK does not charge YQ on that sector.
Last edited by pandaperth; Dec 28, 2013 at 2:40 am Reason: Added Correction
Dec 30, 2013, 10:26 pm
#6
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Not always. It depends on the airline whose miles you are redeeming, and which airlines you're flying
For example - AA does not charge YQ on any award flights except for those on BA and IB
(However - YQ is always charged on redemptions with QF)
Correction: QF does NOT always charge YQ. I remember that we used QFF points to fly DXB-PER on EK in September - no YQ and only AED140 each in taxes (~AUD43). Mind you, EK does not charge YQ on that sector.
For example - AA does not charge YQ on any award flights except for those on BA and IB
(However - YQ is always charged on redemptions with QF
)Correction: QF does NOT always charge YQ. I remember that we used QFF points to fly DXB-PER on EK in September - no YQ and only AED140 each in taxes (~AUD43). Mind you, EK does not charge YQ on that sector.
Jan 4, 2014, 6:49 pm
#7
Original Poster
Join Date: Nov 2007
Location: KYE
Posts: 4,156
There is YQ on this route, INR14,526 to be exact. It doesn't show in Matrix because some airlines include the YQ in the base fare on revenue fares out of certain countries but of course YQ always gets charged on award fares. Do a dummy booking on MH Enrich and you will see the YQ and other taxes itemised.
Jan 9, 2014, 8:20 pm
#9
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,157
It's not so much that they don't charge it - it's that there is no YQ on US domestic flights. If there was YQ, I'm sure they would be charging it...