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Old Jun 25, 2013 | 6:05 am
  #1  
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Join Date: May 2013
Location: Pert Aust
Programs: QF/VEL/A3/Skywards
Posts: 63
Missing points

Was originally booked per-HK direct then Qantas had a reshuffle and changed our flights per-sig-HK , the sin-HK flight they put us on CX, that was june3 we still haven't got any points for for that flight, the return flight was June 14, how long do you recone we will have to wait and could we miss out on points for those flights? Could QF have put us in seats where no points could be earned.
bobe is offline  
Old Jun 25, 2013 | 6:14 am
  #2  
 
Join Date: Sep 2012
Location: Australia and Canada
Programs: Qantas FF Plat; Virgin Aust Plat;
Posts: 799
I think 14 days is a reasonable time to wait to see if points post, although its usually quicker, even for partner airlines.

Given the change of metal and operator, I suspect you'll need to put a claim in, but give them a call to check.
RooFlyer is offline  
Old Jun 25, 2013 | 6:43 am
  #3  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
About 90% of my CX sectors have posted automatically, but have taken close to 3 weeks to do so.
Himeno is offline  


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