Why can't I book A380 to and from Europe??
Apr 15, 2011, 11:01 pm
#1
Original Poster
Join Date: Sep 2008
Posts: 60
Why can't I book A380 to and from Europe??
Hi
Travelling to Europe (AKL-AMS return) later this year and can't seem to book the A380 each way (via QF website). It seems to be available only one way for me (on both QF website and Expertflyer).
There is plenty of availability for my dates when I look at each separately.
Is there a reason for this?
Thanks
Travelling to Europe (AKL-AMS return) later this year and can't seem to book the A380 each way (via QF website). It seems to be available only one way for me (on both QF website and Expertflyer).
There is plenty of availability for my dates when I look at each separately.
Is there a reason for this?
Thanks
Apr 16, 2011, 12:05 am
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
Currently QF operate 388's MEL-SIN-LHR vv (QF9/QF10) and SYD-SIN-LHR vv (QF31/QF32). You would need to Fly T-T on 73H/763/333 on QF and across the English Channel on BA (if sticking to onewolrd).
What dates are you looking to book and how are you booking (Points, Revenue fare?)?
What dates are you looking to book and how are you booking (Points, Revenue fare?)?
Apr 16, 2011, 1:50 pm
#3
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Hi
Travelling to Europe (AKL-AMS return) later this year and can't seem to book the A380 each way (via QF website). It seems to be available only one way for me (on both QF website and Expertflyer).
There is plenty of availability for my dates when I look at each separately.
Is there a reason for this?
Thanks
Travelling to Europe (AKL-AMS return) later this year and can't seem to book the A380 each way (via QF website). It seems to be available only one way for me (on both QF website and Expertflyer).
There is plenty of availability for my dates when I look at each separately.
Is there a reason for this?
Thanks
Apr 16, 2011, 6:55 pm
#4
Join Date: Mar 2009
Location: Sydney
Programs: Qantas Platinum, Hilton Honors Gold
Posts: 270
The QF website only recognises sectors flown by the A380, anything else will throw it out (ie Trans Tasman,coming from airports not serviced by the A380,etc)
Best advice apart from fiddling with the Booking engine, is a visit to a TA.
Best advice apart from fiddling with the Booking engine, is a visit to a TA.
Apr 17, 2011, 2:50 pm
#5
Join Date: Oct 2010
Posts: 18
For the past couple of months I've been unable to book the A380 on both legs from LHR-SYD in Business.
I was trying to book the QF32-31 combo, but when I selected the first leg it greyed out almost all options on the return leg.
I rang the service line and was advised that this was a bug, and they would endeavor to fix it. I then booked it over the phone.
Seriously, I could only select one First fair on the return leg for some reason.
Economy tickets didn't seem to have the issue.
It still hasn't been fixed for Business/First though. Pretty poor form, whether it's a bug or not.
I was trying to book the QF32-31 combo, but when I selected the first leg it greyed out almost all options on the return leg.
I rang the service line and was advised that this was a bug, and they would endeavor to fix it. I then booked it over the phone.
Seriously, I could only select one First fair on the return leg for some reason.
Economy tickets didn't seem to have the issue.
It still hasn't been fixed for Business/First though. Pretty poor form, whether it's a bug or not.
Apr 17, 2011, 7:48 pm
#6
Join Date: Jan 2006
Location: OOL Australia
Programs: QFF (Gold), Skywards, Rapid Rewards,United, Velocity, Hilton Silver
Posts: 2,440
A few years back when I was trying to do MXP-LHR-BOS as an award the system kept popping up error. So I rang QF and they fixed the booking and waived the fee.
Apr 17, 2011, 9:53 pm
#7
Original Poster
Join Date: Sep 2008
Posts: 60
Currently QF operate 388's MEL-SIN-LHR vv (QF9/QF10) and SYD-SIN-LHR vv (QF31/QF32). You would need to Fly T-T on 73H/763/333 on QF and across the English Channel on BA (if sticking to onewolrd).
What dates are you looking to book and how are you booking (Points, Revenue fare?)?
What dates are you looking to book and how are you booking (Points, Revenue fare?)?
Apr 18, 2011, 3:03 am
#8
Join Date: Mar 2009
Location: Sydney
Programs: Qantas Platinum, Hilton Honors Gold
Posts: 270
Probably for ease of booking deal with QF NZ, could deal with QF Aus but why not get it done locally where possible.