Just booked for a family member with a hyphenated name at continental.com, it accepted it where it had not in the past. I also checked at nwa.com and it was willing to take a hyphen as well.
Presumably for Secure Flight.
Presumably for Secure Flight.
Suspended
Soundex-like technology rendered irrelevant the issue of hyphens in names for systems that used names as some kind of (ineffective) (in)security measure to screen passenger names.
Given that hyphens drop in and out amongst various government ID-issuing-entities/systems (sometimes even within a particular agency/system), this seems to be yet another exercise in futility.
Given that hyphens drop in and out amongst various government ID-issuing-entities/systems (sometimes even within a particular agency/system), this seems to be yet another exercise in futility.
Now if they could get rid of the crap software that adds the middle initial to the end of the first name. Nothing like changing a masculine name to a feminine one by adding an "A".
Yes DAL, I'm talking to YOU.
Yes DAL, I'm talking to YOU.
Anybody know what the purpose of the hyphen in a last name is? My wife and I considered a merger of our last names because I think we considered the hyphen hokey. In the end, we just kept our birth names. Oddly, even today, there are people who hear different last names and assume we're unmarried. Kinda dumb, I think. Such people are really in their own universe.
But software doesn't trip us up.
But software doesn't trip us up.
Actually, the airlines did not change any of their sofware (i.e. reservations system).
All they did was modify their web interface (online booking front end) to accept hypens. However, behind the scenes, the hyphen is later coverted to a space. This saves them from having to present a screen to the user with an error message saying that the "-" is not an acceptable character.
So if you entered the following when booking online:
First Name: John-Paul
Last Name: Doe-Smith
It gets converted to DOE SMITH/JOHN PAUL in the airline reservations system (the "-" entered online gets omitted).
All they did was modify their web interface (online booking front end) to accept hypens. However, behind the scenes, the hyphen is later coverted to a space. This saves them from having to present a screen to the user with an error message saying that the "-" is not an acceptable character.
So if you entered the following when booking online:
First Name: John-Paul
Last Name: Doe-Smith
It gets converted to DOE SMITH/JOHN PAUL in the airline reservations system (the "-" entered online gets omitted).
Quote:
All they did was modify their web interface (online booking front end) to accept hypens. However, behind the scenes, the hyphen is later coverted to a space. This saves them from having to present a screen to the user with an error message saying that the "-" is not an acceptable character.
So if you entered the following when booking online:
First Name: John-Paul
Last Name: Doe-Smith
It gets converted to DOE SMITH/JOHN PAUL in the airline reservations system (the "-" entered online gets omitted).
Ah, yes, the cheap way to change things, at the interface. That's the Bill Gates factor, master of Potemkin software.Originally Posted by daniellam
Actually, the airlines did not change any of their sofware (i.e. reservations system).All they did was modify their web interface (online booking front end) to accept hypens. However, behind the scenes, the hyphen is later coverted to a space. This saves them from having to present a screen to the user with an error message saying that the "-" is not an acceptable character.
So if you entered the following when booking online:
First Name: John-Paul
Last Name: Doe-Smith
It gets converted to DOE SMITH/JOHN PAUL in the airline reservations system (the "-" entered online gets omitted).
Quote:
"Potemkin Software"!!! I love that!! Originally Posted by LuvAirFrance
Ah, yes, the cheap way to change things, at the interface. That's the Bill Gates factor, master of Potemkin software.
Now, what about my younger son? He has no hyphens, but we gave him two middle names, each has 2-6 common diminuitives. He has a do-it-yourself ID confusion kit (269 combinations, including initials or omitting a name!)