Slow ID checkers?
#1
Original Poster


Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,340
Just wondering how the TSA ID checkers are doing these days...do they seem slower? Faster now that they've settled in the position? How it's affecting the lines/available x-ray lanes, etc? (as compared to when they first began in 2007)
#2
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
There does seem to be a crescendo of slower ID checks going on. There was a time over the summer that the blacklights and loupes weren't being used -- or I just happened to run into a streak of no-nonsense screeners.
#3
Join Date: Dec 2007
Location: SLC or DUB
Programs: The program formerly know as WorldPerks
Posts: 330
Hit or miss
For me, it's been hit or miss all depending on what ID I use and where I'm at.
If I'm at an airport that handles alot of military personnel, I'll use my Geneva Conventions ID (CAC). Rarely a second glance, it's quick.
If I'm not, I usually use my passport. This has provided some problems for me. It was issued in 2000 and has been used extensively and it shows. Problem being, some screeners seem to think it's fake. I've had that come up twice now. First, then go over and over it, look at it, look at me, repeat. Then a sup gets called and they do the same thing. So far both have asked me when it was issued to which I state "2000, like it says in the passport". You don't even need a blue light to be able to see the couple holograms that are there. The first time this happened, they asked if I had another ID on me. Nope. I was flying to FRA, that's all they get. It's frustrating, yet kinda entertaining in the same token. Some of these fools are so incompetent, it's scary.
If I'm at an airport that handles alot of military personnel, I'll use my Geneva Conventions ID (CAC). Rarely a second glance, it's quick.
If I'm not, I usually use my passport. This has provided some problems for me. It was issued in 2000 and has been used extensively and it shows. Problem being, some screeners seem to think it's fake. I've had that come up twice now. First, then go over and over it, look at it, look at me, repeat. Then a sup gets called and they do the same thing. So far both have asked me when it was issued to which I state "2000, like it says in the passport". You don't even need a blue light to be able to see the couple holograms that are there. The first time this happened, they asked if I had another ID on me. Nope. I was flying to FRA, that's all they get. It's frustrating, yet kinda entertaining in the same token. Some of these fools are so incompetent, it's scary.
#5

Join Date: Dec 2007
Programs: DL, WN, US, Avis, AA
Posts: 663
I, too have an older passport that I use exclusively for the ID check. Recently I've had a few ID checkers want to thumb through the passport.
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called.
What is it with this agency? Why is is so hard to train people to perform their duties without intruding into passengers' private lives?
#6
Join Date: Aug 2008
Location: HSV
Posts: 876
Originally Posted by T-the-B
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called.
It's standard practice for me, on any of the two older variety of US passports (the old one with the digital image of your face on the left, and the old-old one with the actual photograph). The newer one, the RFID-equipped one, is the only one that I don't have to flip through the pages for.
You can ask me to call for a supervisor, and I would, naturally, comply. I can also guarantee you that the supervisor would take my side.
#7
Suspended
Join Date: Sep 2004
Location: USA
Programs: UA/CO(1K-PLT), AA(PLT), QR, EK, Marriott(PLT), Hilton(DMND)
Posts: 9,538
I, too have an older passport that I use exclusively for the ID check. Recently I've had a few ID checkers want to thumb through the passport.
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called
However, since I started securing the visa pages of my passport with six paperclips, no ID checker has had the guts to begin removing any of the paperclips to have a look inside, yet.
#10
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
I, too have an older passport that I use exclusively for the ID check. Recently I've had a few ID checkers want to thumb through the passport.
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called.
What is it with this agency? Why is is so hard to train people to perform their duties without intruding into passengers' private lives?
My response in those cases is to tell them that the identification part of the passport is their only concern and the presence of any stamps showing where I've been is none of their business. A couple of times I've had to ask that supervisors be called.
What is it with this agency? Why is is so hard to train people to perform their duties without intruding into passengers' private lives?
#11
FlyerTalk Evangelist




Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
It's standard practice for me, on any of the two older variety of US passports (the old one with the digital image of your face on the left, and the old-old one with the actual photograph). The newer one, the RFID-equipped one, is the only one that I don't have to flip through the pages for.
You can ask me to call for a supervisor, and I would, naturally, comply. I can also guarantee you that the supervisor would take my side.
You can ask me to call for a supervisor, and I would, naturally, comply. I can also guarantee you that the supervisor would take my side.
#12




Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
#13

Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,730
While it is true that the stamps showing where you've been is none of their business, the fact remains that they're also probably not thumbing through the passport looking at the stamps, either.
It's standard practice for me, on any of the two older variety of US passports (the old one with the digital image of your face on the left, and the old-old one with the actual photograph). The newer one, the RFID-equipped one, is the only one that I don't have to flip through the pages for.
You can ask me to call for a supervisor, and I would, naturally, comply. I can also guarantee you that the supervisor would take my side.
It's standard practice for me, on any of the two older variety of US passports (the old one with the digital image of your face on the left, and the old-old one with the actual photograph). The newer one, the RFID-equipped one, is the only one that I don't have to flip through the pages for.
You can ask me to call for a supervisor, and I would, naturally, comply. I can also guarantee you that the supervisor would take my side.
Writing/stamps/etc on those pages are not considered alterations of the document that void the ID. So what's the point?
There have been repeated reports of power-tripping TDCs pawing through passports and a handful of reports of them either declaring the pax's travel history "suspicious" and sending them to SSSSecondary or finding an expired visa and declaring the passport expired on those grounds.

Would you remove a pax's paperclip to paw through the visa pages? I haven't had any problems since I put on a clip, and I doubt that all of those TDCs are somehow violating SOP. (Looking forward to applying for my passport card next year and taking away one more opportunity for TSOs to power-trip.)
#14
Join Date: Aug 2008
Location: HSV
Posts: 876
Originally Posted by studentff
Would you remove a pax's paperclip to paw through the visa pages? I haven't had any problems since I put on a clip, and I doubt that all of those TDCs are somehow violating SOP. (Looking forward to applying for my passport card next year and taking away one more opportunity for TSOs to power-trip.)
Post-Script: Actually, after some thought on the matter, I take that back. If it's secured down with paperclips, then it would most likely take longer to pull them off, flip open the page I need, authenticate the passport, and then put them all back on. So, no, I probably would not take the paperclips off, since the whole reason I'd go to the passport interior anyway is because it's faster. :P
Most passports are different, too. India, Japan and Canada, for instance, I don't have to go any further than the biography page either. UK passports require a flip-up to the front cover's interior, but not back into the visa pages. Germany requires a flip to the very first visa page.
(By the way, to any overzealous persons from the TSA: Any of that is fully visible in view of the public, and, as such, is not considered SSI. The "what" is not the protected information, the "why" is, and I have not disclosed the "why," -- so there :P)
I'm not going to say what I'm specifically looking for. While I doubt it would be considered SSI, I don't know that for an absolute fact. I'm therefore going to be taking the path of caution. As it's been explained to me (not by TSA, by the way, but by actual State LEOs that handle the fake-ID stuff that did all the training for us here in HSV when we launched the TDC procedures), many of the security features on IDs work only because counterfeiters do not know what they are, so they cannot replicate them. While I do not think for an instant that they're SSI (since that classification of protected stuff exists solely in the aviation industry as defined by CFR 1520), they could be considered protected in some way, so I'm not going to get into the specifics.
Originally Posted by studentff
The authentication features on this era of passport (at least the one with the digital photo, like mine), are on the ID page.
Originally Posted by Superguy
Why do you do it, and why would your supervisor back you for something that's not in the SOP?
And as far as it being SOP... Look at it this way:
If your goal is to reach D, and you can go through A, B, or C to get there, then just because everybody else uses A, doesn't mean that the person using B or C is wrong. Some things require you to reach B and the only allowable path is A (such as, for example, hand-wanding someone; there is a required pattern to use, and a required order, with a required alarm-resolution procedure).
This, however, is not the case when it comes to the authentication of IDs. On my Alabama DL, for instance, there are at least four different ways to authenticate it that don't involve the UV light. The UV light, however, is the easiest and fastest way. That doesn't mean that anyone who authenticates it with one of the other four methods is doing something wrong.
Make sense?
And, it just so happens, that in this particular case I find B to be the easiest and fastest method to authenticate the older style US passports.
Originally Posted by Superguy
And what could possibly be in those pages that would require a TSO to look at? And what security ramification does such an examination hold?
As for the second one... "11 passengers were arrested due to .... or fraudulent travel documents"
#15

Join Date: Apr 2003
Location: BOS and vicinity
Programs: Former UA 1P
Posts: 3,730
I'll have to go grab my passport and flip to the pages to get back to you on that one.


