The constant barking....
#31
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 15,788
Did you ever think to disregard things if the message wasn't intended for you?
The people the "barked" instructions apply to are the same ones who fail to read the 400 signs leading up the checkpoint.
I'm just curious as to how the TSA should get people to move efficiently in line.
The people the "barked" instructions apply to are the same ones who fail to read the 400 signs leading up the checkpoint.
I'm just curious as to how the TSA should get people to move efficiently in line.
#32
Join Date: Sep 2002
Programs: AA Plat, Fairmont Platinum, Hyatt Platinum
Posts: 4,534
Last month I arrived at DFW at about 5:00AM on a flight coming from OGG. I am a smoker and went outside to have a ciggarette. I had a short, but informative conversation with a TSA agent.
She asked me if she could borrow my matches. I then asked her when the security line opened closest to where we were. She then asked me if I had my freedom baggie ready. I told her that I knew the drill after many flights. She actually used the term "Nit-Wits" to describe the people going through security. She said no matter how much they tell people to have their liquids in the baggie, they don't listen. I explained the story about how our white honey was taken away at OGG because my husband, behaving like a Gomer thought it was food and put it in my carry-on. She said that was nothing compared to what some idiots have in theirs. She said it was like talking to a bunch of babies.
This told me what they think of us, the flying public. I have a feeling that the Barking has more to do with the things she said about us, the flying public than trying to help people understand the ever changing rules.
She didn't seem to bad talking to her one on one, but as I said in another post, it's when you get them in a group that they turn into Jekyll and Hyde.
She asked me if she could borrow my matches. I then asked her when the security line opened closest to where we were. She then asked me if I had my freedom baggie ready. I told her that I knew the drill after many flights. She actually used the term "Nit-Wits" to describe the people going through security. She said no matter how much they tell people to have their liquids in the baggie, they don't listen. I explained the story about how our white honey was taken away at OGG because my husband, behaving like a Gomer thought it was food and put it in my carry-on. She said that was nothing compared to what some idiots have in theirs. She said it was like talking to a bunch of babies.
This told me what they think of us, the flying public. I have a feeling that the Barking has more to do with the things she said about us, the flying public than trying to help people understand the ever changing rules.
She didn't seem to bad talking to her one on one, but as I said in another post, it's when you get them in a group that they turn into Jekyll and Hyde.
#34

Join Date: Nov 2006
Location: MIA
Programs: PC Plat/Amb
Posts: 1,152
Last month I arrived at DFW at about 5:00AM on a flight coming from OGG. I am a smoker and went outside to have a ciggarette. I had a short, but informative conversation with a TSA agent.
She asked me if she could borrow my matches. I then asked her when the security line opened closest to where we were. She then asked me if I had my freedom baggie ready. I told her that I knew the drill after many flights. She actually used the term "Nit-Wits" to describe the people going through security. She said no matter how much they tell people to have their liquids in the baggie, they don't listen. I explained the story about how our white honey was taken away at OGG because my husband, behaving like a Gomer thought it was food and put it in my carry-on. She said that was nothing compared to what some idiots have in theirs. She said it was like talking to a bunch of babies.
This told me what they think of us, the flying public. I have a feeling that the Barking has more to do with the things she said about us, the flying public than trying to help people understand the ever changing rules.
She didn't seem to bad talking to her one on one, but as I said in another post, it's when you get them in a group that they turn into Jekyll and Hyde.
She asked me if she could borrow my matches. I then asked her when the security line opened closest to where we were. She then asked me if I had my freedom baggie ready. I told her that I knew the drill after many flights. She actually used the term "Nit-Wits" to describe the people going through security. She said no matter how much they tell people to have their liquids in the baggie, they don't listen. I explained the story about how our white honey was taken away at OGG because my husband, behaving like a Gomer thought it was food and put it in my carry-on. She said that was nothing compared to what some idiots have in theirs. She said it was like talking to a bunch of babies.
This told me what they think of us, the flying public. I have a feeling that the Barking has more to do with the things she said about us, the flying public than trying to help people understand the ever changing rules.
She didn't seem to bad talking to her one on one, but as I said in another post, it's when you get them in a group that they turn into Jekyll and Hyde.
She said no matter how much they tell people to have their liquids in the baggie, they don't listen.
Again, how would you propose to gain cooperation while still keeping the lines moving?
#35
Join Date: Aug 2005
Location: MCO - Where's the Admirals Club?
Programs: AA Plat, HH Gold, MR Gold
Posts: 1,268
By any chance have you read any of the MANY posts in this very thread that clearly and specifically answer your question?
#36

Join Date: Nov 2006
Location: MIA
Programs: PC Plat/Amb
Posts: 1,152
Yes, and there is not ONE answer that will work for all. Obviously, some airports can be more laid back, but what about the others? For example, those with Ma and Pa Kettle who haven't seen a plane in 20 years?
#37
Join Date: Oct 2005
Location: CGK
Programs: LH SEN (LH*G), HH Diamond, AB Gold (1W Saph)
Posts: 5,677
The Golden Rule? Do unto others as you'd have done to you? A noble goal. But are you seriously trying to tell me that all TSA officers are so ridiculously masochistic as to want others to yell at them at the top of their lungs all day? That's reaching a bit far, IMHO.
If I am reading your post correctly, you have excluded yourself from the described "nit-wits". Thus, any "barking" probably isn't directed at you.
"Why we are the best nation in the world and how we got there." I'm not even going to get into how you could refute this statement (UN Human Development Index, Health Care, Life Expectancy, Gini coefficient, any number of metrics), but I'll concede it for now, so we can focus on the "how [you] got there". You certainly did not get to where you are now by intimidation of the masses, total disregard for the Constitution or by leaving basic courtesy by the wayside.
She said no matter how much they tell people to have their liquids in the baggie, they don't listen.
Again, how would you propose to gain cooperation while still keeping the lines moving?
"Why we are the best nation in the world and how we got there." I'm not even going to get into how you could refute this statement (UN Human Development Index, Health Care, Life Expectancy, Gini coefficient, any number of metrics), but I'll concede it for now, so we can focus on the "how [you] got there". You certainly did not get to where you are now by intimidation of the masses, total disregard for the Constitution or by leaving basic courtesy by the wayside.
She said no matter how much they tell people to have their liquids in the baggie, they don't listen.
Again, how would you propose to gain cooperation while still keeping the lines moving?
The security check is layered - first, you have someone checking boarding passes.
Next, you have some people standing at the beginning of the line with a baggie, asking people if they have liquids on them. If they do, they are asked if they have bagged them already. If yes, they're told to go on, if not, they are pointed to a fairly big sign detailing the ruled and asked to read it, and to prepare themselves accordingly.
You go through the line, which has never taken me more than 10 minutes, and then you get to one of the multiple X-ray machines. The checker there politely(!) and at a reasonable volume asks if you have 1. liquids, 2. a laptop, 3. anything in your pockets that might set of the metal detector, like a cell phone, loose change, etc.
You go through, pick up your stuff at the other end and you're set.
You never hear the screeners raise their voice to the passengers, the noise level is acceptable, and the line moves at a pretty good clip. Wait times are minimal, and you get people through the system with a minimum of stress and ill will.
And before you ask whether such a system could work in the US, please take a look at this statistic about passenger levels worldwide. There are only 4 airports in the US that handle more passengers than FRA - ATL, ORD, LAX and DFW. It is possible to move large numbers of passengers through the system without barkers!
#38
Join Date: Oct 2005
Location: CGK
Programs: LH SEN (LH*G), HH Diamond, AB Gold (1W Saph)
Posts: 5,677
Ma and Pa Kettle may be inexperienced, but they're not necessarily stupid.
#39
Join Date: Oct 2005
Location: CGK
Programs: LH SEN (LH*G), HH Diamond, AB Gold (1W Saph)
Posts: 5,677
Other countries also have to deal with Mr. and Mrs. Fly-once-a-year, and they manage to do it just fine. WITHOUT YELLING!
#40
Join Date: Mar 2006
Location: ICN / 평택
Programs: AA, DL Gold, UA Gold, HHonors Gold
Posts: 8,713
Let me add a few European airports to your list of professionals, Alex:
MUC, HAM, CGN, DUS, STR, CDG, LYS, LEJ, TXL. The list goes on and on...
Fast, efficient, thorough security and everyone is polite. I left Heathrow off the list because they have done some barking in the very recent past.
MUC, HAM, CGN, DUS, STR, CDG, LYS, LEJ, TXL. The list goes on and on...
Fast, efficient, thorough security and everyone is polite. I left Heathrow off the list because they have done some barking in the very recent past.
#42
Join Date: Mar 2007
Posts: 106
Let me add a few European airports to your list of professionals, Alex:
MUC, HAM, CGN, DUS, STR, CDG, LYS, LEJ, TXL. The list goes on and on...
Fast, efficient, thorough security and everyone is polite. I left Heathrow off the list because they have done some barking in the very recent past.
MUC, HAM, CGN, DUS, STR, CDG, LYS, LEJ, TXL. The list goes on and on...
Fast, efficient, thorough security and everyone is polite. I left Heathrow off the list because they have done some barking in the very recent past.
The current TSA agents are nothing compared to the Yahoos who manned the gates just after 9/11. I had to travel the week after the 9/11 through Logan, you could not gather a worse group of agents if you tried: think young men who had taken too many steroids and had the bad complexion and attitude to prove it.
#43
Join Date: Mar 2006
Location: ICN / 평택
Programs: AA, DL Gold, UA Gold, HHonors Gold
Posts: 8,713
I pass through Heathrow once a year, and I find the agents very human. They smile, engage in a word or two if you speak to them ,and still get the job done.
The current TSA agents are nothing compared to the Yahoos who manned the gates just after 9/11. I had to travel the week after the 9/11 through Logan, you could not gather a worse group of agents if you tried: think young men who had taken too many steroids and had the bad complexion and attitude to prove it.
The current TSA agents are nothing compared to the Yahoos who manned the gates just after 9/11. I had to travel the week after the 9/11 through Logan, you could not gather a worse group of agents if you tried: think young men who had taken too many steroids and had the bad complexion and attitude to prove it.
I'll agree that the majority of TSA folks I encounter are considerate, friendly people. The smaller, less frenzied airports tend to be much better (for obvious reasons), but as a whole, there aren't THAT many bad apples. But there are some.
My point to add here is that in mainland Europe (and India), I have never encountered anything but polite and competent screeners.
#44
FlyerTalk Evangelist




Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
However, those that see this as a waste of time and resources that does nothing to enhance security will think that removal is the only way to fix this mess to a point.
TSA created the problem, they need to fix it and deliver on its promises on its web page. So far, they're 0/2.
#45
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
In other countries ALL WORKERS are expected to be treated with respect. In the USA the norm seems to be to beat up on any worker deemed less respectable than you. I was yelled at by my Australian wife because I didn't say Please TWICE when ordering something from a menu. My usual statement is "can I please have burger." She told me I was expected to say please at the beginning AND end of an order in Australia. Now that my friend is RESPECT.
There are many TSAers who do earn the respect. Then there are the ones, like you, who find crying children amusing.

