Unfriendly CBP officers
#16
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Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
Every time I cross into the U.S.A. the CBP helps remind me just how much like the former Soviet Union the country has become. Every time I enter the former Eastern Bloc I am reminded of the America I used to know a generation ago.
#17
Join Date: Jul 2010
Location: California. USA
Posts: 1,404
And the US tourist board are wondering why tourist coming here is not close what it used to be !
I have been a legal resident for 20 years and been asked why I am divorced from an american man. Also why I want to visit my relatives in a scandinavian country. Nobody's buisness.
I have been a legal resident for 20 years and been asked why I am divorced from an american man. Also why I want to visit my relatives in a scandinavian country. Nobody's buisness.
#18
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The US Government categorizes most such foreign citizens as "visitors" when such foreigners arrive at a US port of entry and seek admission into the country.
People can enter the country legally without dealing with McDonalds' employees in a way that is not as easily possible without dealing with CBP employees.
Last edited by GUWonder; Mar 31, 2014 at 4:55 am
#19
Moderator: Manufactured Spending
Join Date: Jul 2011
Posts: 6,580
To what degree does one have to tolerate their behavior? Can you request to speak to their supervisor or is this not a good idea? Is their any way to complain or give feedback to the CBP so they would start improving the training of the officers in how to respectfully treat visitors?
#20
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Yes, in fact that's all they were asking for. CBP can't manage that. Hence the OP's post.
#21
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
LPR's tend to know exactly what their status is and call themselves by that.
People in McDonald's can't hold you without legal recourse for whatever reason or whim they like, nor hand you over for indefinite detention and torture by US federal or foreign state actors. But yeah, aside from that your analogy was great.
Is it really all that much to ask for CBP to consistently act professionally? Other countries manage it.
People in Mc Donalds are rude to me I manage to move on
Is it really all that much to ask for CBP to consistently act professionally? Other countries manage it.
#22
Join Date: Sep 2012
Posts: 574
"You can certainly speak to a supervisor, but unless there was actual abuse or mistreatment, it's doubtful that the supervisor will do anything."
I asked around repeatedly after the two Customs guys in Miami were
yelling at people and threatening people with arrest over stupid matters,
completely out of line. No supervisor was to be found.
In previous run-ins, less serious, I don't ever remember supervisors being around either. Please tell us where the supervisor is hiding. Under a desk?
I asked around repeatedly after the two Customs guys in Miami were
yelling at people and threatening people with arrest over stupid matters,
completely out of line. No supervisor was to be found.
In previous run-ins, less serious, I don't ever remember supervisors being around either. Please tell us where the supervisor is hiding. Under a desk?
#23
Join Date: Jul 2007
Location: SYD (perenially), GVA (not in a long time)
Programs: QF PS, EK-Gold, Security Theatre Critic
Posts: 6,790
Hundreds of other CBP transactions in Australasia, Europe, Asia, South America, Canada and Africa have been largely forgettable. Which is as it should be.
#24
Original Poster
Join Date: Feb 2013
Posts: 22
Alright, so today I got to correct the mistakes the CBP officer made. As I feared he admitted me under the VWP (Visa Waiver Program) and not under E1 status. Even though I pointed out to him that I am under E1, he ignored it like I wrote in the initial post.
So I had to go to the USCIS bureau in San Francisco. What can I say, super friendly officers there with whom you could have some small talk. They just shook their heads when I told them the story. They could not understand how the CBP admitted me under VWP.
Anyways, they corrected everything and now I am properly in the system. Because this could have ended pretty bad for me if I didn't notice the mistake and hadn't taken action..
After that I immediately went to SFO for the Global Entry interview. Again, very friendly and professional CBP officers.
So maybe it's just some of the ones who 'welcome' the visitors from the plane..
So I had to go to the USCIS bureau in San Francisco. What can I say, super friendly officers there with whom you could have some small talk. They just shook their heads when I told them the story. They could not understand how the CBP admitted me under VWP.
Anyways, they corrected everything and now I am properly in the system. Because this could have ended pretty bad for me if I didn't notice the mistake and hadn't taken action..
After that I immediately went to SFO for the Global Entry interview. Again, very friendly and professional CBP officers.
So maybe it's just some of the ones who 'welcome' the visitors from the plane..
#25
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Strictly speaking, it wasn't a mistake. The immigration officer has discretion to admit you under any status they decide on. It would usually be under the visa status, but they can pretty much grant you (or reject) any status they like.
#26
Join Date: May 2012
Location: San Antonio, TX
Posts: 506
regarding the last encounter, I just asked him a question, because he made me fill out the wrong form (I-94W Visa Waiver instead of I-94 for visa holders which I am). He just responded with "fill out the form!" in an annoyed tone
Maybe I am to sensitive. Anyways, I will just continue to stay firendly and let it go.
Maybe I am to sensitive. Anyways, I will just continue to stay firendly and let it go.
advised me this a long time ago. I put it back in my passport when I
return and never have a problem entering or exiting.
Might also be an idea to bring a copy of the I-797C notification sent
to your employer as well.
#27
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
I think that these days, trying to retain an I94 is a recipe for disaster: your status is determined each time you enter and (except for a few visa classes) an I94 record is created at each entry. If you have an I94 that doesn't match the latest entry record then you're just asking for trouble.
Might also be an idea to bring a copy of the I-797C notification sent
to your employer as well.
to your employer as well.
#28
Join Date: May 2012
Location: San Antonio, TX
Posts: 506
Except I94's aren't physically issued any more for air entries, and you have to get a new one at each entry anyway. If you do have an I94 then the airlines are required (but don't always remember) to retain it when you leave.
I think that these days, trying to retain an I94 is a recipe for disaster: your status is determined each time you enter and (except for a few visa classes) an I94 record is created at each entry. If you have an I94 that doesn't match the latest entry record then you're just asking for trouble.
Why?!
I think that these days, trying to retain an I94 is a recipe for disaster: your status is determined each time you enter and (except for a few visa classes) an I94 record is created at each entry. If you have an I94 that doesn't match the latest entry record then you're just asking for trouble.
Why?!
by removing it in advance.
I've crossed several times like this. CBP never issue a new I-94 but
they do verify the status upon entry.
The I-797C provides further evidence of the status that is a doc
I can produce should the need arise.
#29
Suspended
Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
I've crossed several times like this. CBP never issue a new I-94 but
they do verify the status upon entry.
they do verify the status upon entry.
The I-797C provides further evidence of the status that is a doc
I can produce should the need arise.
I can produce should the need arise.
#30
Join Date: May 2012
Location: San Antonio, TX
Posts: 506
I fail to see how keeping the I-94 is an issue.
Perhaps you can enlighten me?
I always leave by air and keep my boarding passes
as proof of departure. Anyone wants to know when
I left... no problem as I have proof.
Perhaps you can enlighten me?
I always leave by air and keep my boarding passes
as proof of departure. Anyone wants to know when
I left... no problem as I have proof.