Global entry application has missing info
May 19, 2013 | 1:13 am
#1
Original Poster
Join Date: Dec 2010
Location: SNA/LAX
Programs: AA++
Posts: 226
Global entry application has missing info
Does anyone know how to add information on my Globalentry application?
I thought I did check all my information correctly but when I re-read my application today, it is missing my passport info!
I don't know why, but there is no button there to edit application and it has been 2 weeks and it is still in pending review
Thanks
I thought I did check all my information correctly but when I re-read my application today, it is missing my passport info!
I don't know why, but there is no button there to edit application and it has been 2 weeks and it is still in pending review
Thanks
May 19, 2013 | 7:31 am
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
UPDATE: According to the website, you can correct information at your interview. But, I realize that doesn't help if it's a missing critical detail which will result in denial without an interview. I would still call and see if you can save your application (more importantly the $100 app fee which is non-refundable).
Once submitted, you cannot edit the application. Threre is a screen which pops up to inform you of this and has you review your information.
You can call and see what can be done, but my recollection is that you will need to start the process from scratch again.
Once submitted, you cannot edit the application. Threre is a screen which pops up to inform you of this and has you review your information.
You can call and see what can be done, but my recollection is that you will need to start the process from scratch again.
Last edited by Often1; May 19, 2013 at 2:45 pm