No More Global Entry Interviews at Dulles?
#1
Original Poster


Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,279
No More Global Entry Interviews at Dulles?
I already have GOES, and one of my family members just got the conditional approval. But it won't let us schedule an interview time at Dulles for her online. It says there are no slots and to try another center (the other cities do work). We are in DC, though, and taking the train to Philly or NY just for the interview is not a good option and with school going on can't be done in the next 30 days when the window is supposed to expire. Is Dulles no longer taking interviews? Are we being "sequestered"? Is it going to reopen? Should we just continue to try online every day? Anybody know what gives?
#2
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
I already have GOES, and one of my family members just got the conditional approval. But it won't let us schedule an interview time at Dulles for her online. It says there are no slots and to try another center (the other cities do work). We are in DC, though, and taking the train to Philly or NY just for the interview is not a good option and with school going on can't be done in the next 30 days when the window is supposed to expire. Is Dulles no longer taking interviews? Are we being "sequestered"? Is it going to reopen? Should we just continue to try online every day? Anybody know what gives?
#3




Join Date: Nov 2005
Location: SIN / CNX / SFO
Programs: UA GS, SQ PPS, Hyatt Globalist, Marriott Titanium, Hilton Diamond, Accor Gold
Posts: 1,253
No clue on the IAD office, but you have 30 days to schedule the appointment, not 30 days to complete the interview; the actual interview can be months into the future.
#6
Original Poster


Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,279
I just checked and now it is working, but it is full until July. I had hoped to get that done earlier. Anyone know if you can call CPB at IAD and see if they will take you early?
#7

Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
I was there (IAD) a few weeks ago for my son's interview. There was a sign stating that they don't take walk-ins. There is a small waiting area outside of the office where you go to wait for your appointment. It looked like they would have 4-6 people scheduled for each time slot. An agent came out and called the time slot and we all got up to follow him in. Apparently, a couple of people didn't show and he asked if there were any people there that didn't have an appointment and wanted to do a walk-in. At the same time, there were a couple of people that had appointments for the next time slot but the agent wouldn't let them go early - he would only take those without appointments.
When I was in the office with my son, I heard another agent telling someone on the phone that they would take them if there was a cancellation for an appointment which matched up with what I had seen there in person. Accordingly, you might have luck by just showing up and hoping for a no-show.
Another data point for those that are looking to try and get an interview squeezed in with their wife/husband, etc... I was there with my two year old son and when the agent called his name we went up. The agent assumed that I was there for the interview and he asked if I also wanted to have them process my son at the same time. It appeared that as long as one of you has an appointment, they might be willing to let others in your same party squeeze in too.
Last piece of advice - check for new availability regularly. I initially had an appointment about 3 months out. Ended up moving it up several times as earlier slots opened, and finally ended up getting a slot for a few couple of days in advance of making the appointment. I also noticed they open up complete new days and times on occasion which creates a bunch of availability. Good luck!
When I was in the office with my son, I heard another agent telling someone on the phone that they would take them if there was a cancellation for an appointment which matched up with what I had seen there in person. Accordingly, you might have luck by just showing up and hoping for a no-show.
Another data point for those that are looking to try and get an interview squeezed in with their wife/husband, etc... I was there with my two year old son and when the agent called his name we went up. The agent assumed that I was there for the interview and he asked if I also wanted to have them process my son at the same time. It appeared that as long as one of you has an appointment, they might be willing to let others in your same party squeeze in too.
Last piece of advice - check for new availability regularly. I initially had an appointment about 3 months out. Ended up moving it up several times as earlier slots opened, and finally ended up getting a slot for a few couple of days in advance of making the appointment. I also noticed they open up complete new days and times on occasion which creates a bunch of availability. Good luck!

