Community
Wiki Posts
Search

CLEAR unauthorized renewal.

Thread Tools
 
Search this Thread
 
Old May 14, 2012 | 7:30 am
  #1  
Original Poster
 
Join Date: Jan 2009
Programs: DAL Plat, HH LT Diamond
Posts: 280
Angry CLEAR unauthorized renewal.



Checked cc statement and had $179 clear charge.

Odd.

Was clear member in 2007 ish timeframe when i flew out of mco frequently, but never renewed clear upon moving and after they pulled the plug.


Well, somehow clear has my new cc expiration dates and just hit me with a $179 fee


Recommend everyone be diligent about this.



Doug
batdude is offline  
Old May 14, 2012 | 9:27 am
  #2  
2M
60 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Jan 2008
Location: Georgia
Programs: DL DM/2MM
Posts: 1,118
Somehow CLEAR had your new cc expiration dates? Just how do you propose they managed that?
safigan is offline  
Old May 14, 2012 | 9:40 am
  #3  
All eyes on you!
15 Years on Site
 
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,162
some services that are setup as renewals can work without new exp dates
dsauch is offline  
Old May 14, 2012 | 12:39 pm
  #4  
In Memoriam
 
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Originally Posted by safigan
Somehow CLEAR had your new cc expiration dates? Just how do you propose they managed that?
They could do what many systems do, running a script on the expired expiration dates to update them by one month and try to run it through again. Once it succeeds, you are good for another two or three years. We did it nightly, so within a month we would hit the new expiration date.

And some systems don't need the expiration date for the charge to go through.

That's why the CCV code changes too, so that people just can't keep guessing expiration dates.
cordelli is offline  
Old May 14, 2012 | 2:22 pm
  #5  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Originally Posted by batdude


Checked cc statement and had $179 clear charge.

Odd.

Was clear member in 2007 ish timeframe when i flew out of mco frequently, but never renewed clear upon moving and after they pulled the plug.


Well, somehow clear has my new cc expiration dates and just hit me with a $179 fee


Recommend everyone be diligent about this.



Doug
Just initiate a chargeback online (unless your original CLEAR contract included the auto-renew option).

As an aside, even though auto-renew is a useful function for many services, it's a bad idea because over time people forget and these charges show up. Then the vendor can successfully rebut the chargeback.
Often1 is offline  
Old May 14, 2012 | 4:39 pm
  #6  
All eyes on you!
25 Years on Site
 
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS Plat, UA MM, AA MM, IC Plat, Marriott Gold, Hilton Gold, Hyatt Globalist
Posts: 3,167
Originally Posted by cordelli
They could do what many systems do, running a script on the expired expiration dates to update them by one month and try to run it through again. Once it succeeds, you are good for another two or three years. We did it nightly, so within a month we would hit the new expiration date.
I've had accounts with automatic, recurring credit card billing that send me warnings to update the expiration date. And I've had other accounts that I'll log into and see the new expiration date, even though I am certain that I have not updated it yet.

I've always assumed that my credit card company somehow supplied the biller with the new expiration date. But I guess it's possible that the biller just kept trying new dates until it finds one that works. Most of the time, the new expiration date is exactly 2 or 3 years from the old one, so I suppose it can't really be that hard to figure out....
mikew99 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.