Global Entry & Passport Renewal
Aug 17, 2011, 1:56 pm
#16
Join Date: Aug 2010
Location: YYZ
Programs: AC Aeroplan - Elite Status. DL Skymiles - Regular Status
Posts: 509
Yeah, I was told the same thing, but they also told me they want to see it - so if you update passport information on GOES, the next time you use Nexus, it will trigger a secondary so they can verify the new passport. They suggested you go in person (no appointment as you stated) to update both passport and DL.
Sep 17, 2011, 11:20 pm
#17
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
Yeah, I was told the same thing, but they also told me they want to see it - so if you update passport information on GOES, the next time you use Nexus, it will trigger a secondary so they can verify the new passport. They suggested you go in person (no appointment as you stated) to update both passport and DL.
Sep 18, 2011, 1:18 pm
#19
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
I just renewed my passport and updated the details in GOES. Then, I stopped by the nearest GE enrollment office (JFK) without an appointment. The officer said "it's a good thing you stopped by." He swiped my new passport, pulled up my account, typed in a bunch of stuff, and then put a new CBP sticker on the inside back cover of the passport. Glad I went to the trouble of taking care of it in advance of my next trip!
On the other hand, I guess I will have to deal with a NEXUS secondary on my next Canada entry (I'm a dual NEXUS/GE member) so that they can link up my iris scan with my new passport.
On the other hand, I guess I will have to deal with a NEXUS secondary on my next Canada entry (I'm a dual NEXUS/GE member) so that they can link up my iris scan with my new passport.
Sep 18, 2011, 9:54 pm
#20
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
I just renewed my passport and updated the details in GOES. Then, I stopped by the nearest GE enrollment office (JFK) without an appointment. The officer said "it's a good thing you stopped by." He swiped my new passport, pulled up my account, typed in a bunch of stuff, and then put a new CBP sticker on the inside back cover of the passport. Glad I went to the trouble of taking care of it in advance of my next trip!
On the other hand, I guess I will have to deal with a NEXUS secondary on my next Canada entry (I'm a dual NEXUS/GE member) so that they can link up my iris scan with my new passport.
On the other hand, I guess I will have to deal with a NEXUS secondary on my next Canada entry (I'm a dual NEXUS/GE member) so that they can link up my iris scan with my new passport.
Sep 19, 2011, 3:29 pm
#21
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
Actually, you won't have an issue with the iris scan. When I got my new passport earlier this year, I simply went into the LAX GE office (which probably has the most convenient location of any airport) and had them do the update. No need to redo iris scans and no NEXUS secondary, which I did not a week or two later.
Good to know; thanks!
Sep 19, 2011, 9:01 pm
#22
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
Oct 10, 2011, 10:41 pm
#23
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
My new passport is being processed for a visa. When I get it back, I should first update the information using GOES, I assume. I'm then planning to drive to LAX (since L.A. is a fun city to spend a day in anyway). Is it better to just walk in to the GE office at LAX rather than make an appointment? Will I still need a secondary on my next visit to Canada (which might not be until next year)?
Jan 30, 2013, 3:04 pm
#24
Join Date: Jan 2012
Location: Southern California
Programs: UA Platinum, Marriott Gold, SPG Gold, Club Carlson Gold
Posts: 317
I was pre-approved for global entry and have my interview scheduled in April. My passport is expiring later this year, though, so I would need to renew by October anyway. If I renew now, getting the new passport before the April appointment, will that cause any problems since my application has the current passport number on it? My guess is that I just update the GOES system when I get the new passport and it will be fine, but I didn't see anything beyond that in the GOES FAQ that specifically addresses this situation.
Jan 30, 2013, 3:29 pm
#25
Join Date: Oct 2006
Location: ORD
Programs: AA Platinum, HHonors Diamond
Posts: 1,177
I was pre-approved for global entry and have my interview scheduled in April. My passport is expiring later this year, though, so I would need to renew by October anyway. If I renew now, getting the new passport before the April appointment, will that cause any problems since my application has the current passport number on it? My guess is that I just update the GOES system when I get the new passport and it will be fine, but I didn't see anything beyond that in the GOES FAQ that specifically addresses this situation.
Jan 31, 2013, 7:20 am
#26
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Feb 12, 2013, 4:20 pm
#27
Join Date: Apr 2009
Programs: US Airways, Avis, British Airways
Posts: 36
Renewed passport. Went online to the GOES system and selected "Update Documents" and it allows me to update Passport 1 or Passport 2 (secondary passport). I am only given 4 fields, one to update the passport number, another to confirm the new passport number, one for the issue date and one for the expiration date. It does NOT allow me to update the issuing location, which is different than the original passport. Is this going to pose a problem?
Feb 12, 2013, 7:56 pm
#28
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Renewed passport. Went online to the GOES system and selected "Update Documents" and it allows me to update Passport 1 or Passport 2 (secondary passport). I am only given 4 fields, one to update the passport number, another to confirm the new passport number, one for the issue date and one for the expiration date. It does NOT allow me to update the issuing location, which is different than the original passport. Is this going to pose a problem?
Feb 13, 2013, 8:19 am
#29
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
I did it for my new passport last week. Was in and out in about 8 minutes minutes. Got lucky and was able to park at the ORD Terminal 5 short term parking for free!!
Feb 15, 2013, 12:55 am
#30
Join Date: Jun 2012
Programs: UA - 1K
Posts: 12
I am currently outside of the US and will be getting my passport re-newed at the US embassy. Can i still use the Kiosk for GE when I fly home with my new passport if I update my info in GOES, or will it not work?
Last edited by trele6; Feb 15, 2013 at 1:51 am