Requesting Airlines rep when going through security?
Dec 6, 2010 | 5:59 pm
#1
Original Poster
Join Date: Oct 2008
Location: Portland, OR
Programs: Star Alliance, One World, Skyteam, BR, GA, EK, VX, SPG, Marriott, Hyatt, Hilton, IC
Posts: 4,066
Requesting Airlines rep when going through security?
I am wondering whether it is possible to request an airline rep to help me go through security for the following reasons:
1. Helping with carry-ons to ensure easier passage through checkpoints (especially while carrying laptops and other stuff that needs taking out for security inspections)
2. Help to look over/secure belongings when I am indisposed for security purposes
3. I am currently having problems with my back, but does not carry any doctor's note or medical letters (i.e. Proof).
Are requests like this allowable under TSA regulations? Will an airline allow such a request? Is there anything else I need to know about to help me obtain help?
Thank you in advance!
1. Helping with carry-ons to ensure easier passage through checkpoints (especially while carrying laptops and other stuff that needs taking out for security inspections)
2. Help to look over/secure belongings when I am indisposed for security purposes
3. I am currently having problems with my back, but does not carry any doctor's note or medical letters (i.e. Proof).
Are requests like this allowable under TSA regulations? Will an airline allow such a request? Is there anything else I need to know about to help me obtain help?
Thank you in advance!
Dec 6, 2010 | 7:06 pm
#2
Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist
Join Date: Jul 2003
Location: Chicago, IL, USA
Programs: AA Gold
Posts: 16,213
Is it possible to request? Sure. Will your request be honored? Well, do you have top-level elite status? If not, doubtful, particularly considering that most of your concerns could be addressed by checking your luggage. (Yes, I'm a frequent flier and I realize that most of us never want to check luggage.)
Dec 6, 2010 | 7:10 pm
#3
Join Date: Nov 2010
Posts: 184
I am not sure about the bags.
I do know of people who have requested an airline witness for a private screening due to failure of the body scanner or opting out. And I do know that the airlines will provide a gate services rep for that, though I have never done it.
I do know of people who have requested an airline witness for a private screening due to failure of the body scanner or opting out. And I do know that the airlines will provide a gate services rep for that, though I have never done it.
Dec 6, 2010 | 7:40 pm
#4
Original Poster
Join Date: Oct 2008
Location: Portland, OR
Programs: Star Alliance, One World, Skyteam, BR, GA, EK, VX, SPG, Marriott, Hyatt, Hilton, IC
Posts: 4,066
Is it possible to request? Sure. Will your request be honored? Well, do you have top-level elite status? If not, doubtful, particularly considering that most of your concerns could be addressed by checking your luggage. (Yes, I'm a frequent flier and I realize that most of us never want to check luggage.)
Its not that I don't want to check bags.. I'm checking all 4 and still left with 1 laptop roller and 1 rollaboard + 1 bag full of food.
I am not sure about the bags.
I do know of people who have requested an airline witness for a private screening due to failure of the body scanner or opting out. And I do know that the airlines will provide a gate services rep for that, though I have never done it.
I do know of people who have requested an airline witness for a private screening due to failure of the body scanner or opting out. And I do know that the airlines will provide a gate services rep for that, though I have never done it.
Dec 6, 2010 | 7:48 pm
#5
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,774
Yeah - if you are at first class checkin and you mention it, I'd bet that they'd probably accommodate you. Especially considering that priority checkin is a breeze at LAX (compared to normal)
Dec 6, 2010 | 7:52 pm
#6
Original Poster
Join Date: Oct 2008
Location: Portland, OR
Programs: Star Alliance, One World, Skyteam, BR, GA, EK, VX, SPG, Marriott, Hyatt, Hilton, IC
Posts: 4,066
Dec 6, 2010 | 7:55 pm
#7
Join Date: Sep 2004
Location: Colorado
Programs: TSA
Posts: 2,745
I am wondering whether it is possible to request an airline rep to help me go through security for the following reasons:
1. Helping with carry-ons to ensure easier passage through checkpoints (especially while carrying laptops and other stuff that needs taking out for security inspections)
2. Help to look over/secure belongings when I am indisposed for security purposes
3. I am currently having problems with my back, but does not carry any doctor's note or medical letters (i.e. Proof).
Are requests like this allowable under TSA regulations? Will an airline allow such a request? Is there anything else I need to know about to help me obtain help?
Thank you in advance!
1. Helping with carry-ons to ensure easier passage through checkpoints (especially while carrying laptops and other stuff that needs taking out for security inspections)
2. Help to look over/secure belongings when I am indisposed for security purposes
3. I am currently having problems with my back, but does not carry any doctor's note or medical letters (i.e. Proof).
Are requests like this allowable under TSA regulations? Will an airline allow such a request? Is there anything else I need to know about to help me obtain help?
Thank you in advance!
Dec 6, 2010 | 8:00 pm
#8
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,650
You could try asking for the airline ground security coordinator if things get bad, but I doubt they would just go through with you.. Never hurts to try.
Dec 6, 2010 | 8:07 pm
#9
Original Poster
Join Date: Oct 2008
Location: Portland, OR
Programs: Star Alliance, One World, Skyteam, BR, GA, EK, VX, SPG, Marriott, Hyatt, Hilton, IC
Posts: 4,066
Am not expecting things to go bad.. I need the help first and foremost..
Last edited by General_Flyer; Dec 6, 2010 at 8:19 pm