While doing some other research, I was impressed by the similarities between the TSA's behavior regarding actual (not declared) operating procedures, and the behavior of large corporation's behavior regarding discrimination litigation lawsuits.

When significant discrimination litigation started to occur, the corporations claimed that they weren't being discriminatory, and that there were no documents indicating intent, maliciousness, or enabling. What broke the cycle of there being no proof/data was the discovery process and data analysis of the raw data, showing that the corporations had engaged in discriminatory behavior, even though the very corporations themselves didn't know they were being discriminatory. What was needed was a large pool of data, verifiable in it's creation and analysis, and reviewable by anyone. A predefined set of data elements, repeatable and measurable, and producible in as many forms of analog and digital media as possible. Now let's just toss this out there... where's the money to follow? Until the perceived presence of 7/8/9-figure settlements, not many lawyers (or people, in general) were going to put the effort required to produce the statistical evidence of this behavior.

Sometimes, corporations (and agencies, etc) behave in a way they don't even realize they're behaving. And the more you attempt to make those corporations aware of their behavior, the more the corporations will dig in, and deny the behavior, until a third-party forces them to recognize this behavior.

So... is the TSA being ignorant, and not malicious, in their denial of their behavior?

And if so, is there anyone willing to put the time/effort/money into providing the statistical evidence showing this potential behavior?

I imagine it's a little of both. Ignorance of what the rules are, poor training, poor social skills, and sheer meaness because they think they have power over us poor masses.

Just like a cop with an attitude and just as dangerous.

theres this pesky little thing called National Security that DHS will use as a roadblock to gaining any inside statistical data, they will say they can not release such information due to national security and it could lead to another terrorist attack.

Then it's time to gather outside statistical data. Interesting article by Popular Mechanics, regarding measuring the true (not claimed) physical impact on express packages:

http://www.popularmechanics.com/tech...-your-packages

The parcel was shipped a dozen times (we had neither the time nor the budget to make the hundreds of trips necessary for statistical significance), a modest experiment to see how the device performed and gather enough data to draw broad conclusions.

Nice processes. Measurables, repeatables, and reportables.