Talking on phone while going through TSA?
#16
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Join Date: Dec 2008
Programs: AA; USairways; United; British Air
Posts: 171
Amazing - a TSA is on the same level as St. Peter at the Pearly Gates for some. Are you in the mood to kiss their boot as well after your rush to hide that horrible horrible cellphone?
No wonder the 20 percent got you to lose your civil rights by instituting the TSA.
No wonder the 20 percent got you to lose your civil rights by instituting the TSA.
#17


Join Date: Oct 2008
Location: Happily living in Frenaros Cyprus having escaped the near-death experience called Sofia Bulgaria
Programs: Etihad Guest Gold, DL FO and 1MM, and a bunch of others at a low level
Posts: 2,060
Perhaps the next time you are in this situation you could say to the person you are talking to "Please excuse me a moment, I'm going through security. Could you hold for a minute?"
And you could say to the TSO "I'm sorry if I'm being rude, but this is a very important call."
Then you will have been polite to all parties concerned and most likely allowed to move on in a courteous manner.
Too many people forget their manners these days, especially when travelling.
And you could say to the TSO "I'm sorry if I'm being rude, but this is a very important call."
Then you will have been polite to all parties concerned and most likely allowed to move on in a courteous manner.
Too many people forget their manners these days, especially when travelling.
#18

Join Date: Dec 2007
Programs: DL, WN, US, Avis, AA
Posts: 663
I see it a different way
1) You hand over the BP and ID. - You have complied with the TSA requirement to submit said documents to the checker.
2) He hands them right back. - The document checking procedure has been successfully completed.
The next thing to do is move along to the screening location. If confronted, ask for a supervisor. Tell the supervisor, "He handed back the BP and ID so he must have been done with them."
#19


Join Date: Aug 2004
Location: MLU DL fans know where that is.
Programs: Marriott Platinum, Avis
Posts: 490
The way I read it is:
1) You hand over the BP and ID. - You have complied with the TSA requirement to submit said documents to the checker.
2) He hands them right back. - The document checking procedure has been successfully completed.
The next thing to do is move along to the screening location. If confronted, ask for a supervisor. Tell the supervisor, "He handed back the BP and ID so he must have been done with them."
1) You hand over the BP and ID. - You have complied with the TSA requirement to submit said documents to the checker.
2) He hands them right back. - The document checking procedure has been successfully completed.
The next thing to do is move along to the screening location. If confronted, ask for a supervisor. Tell the supervisor, "He handed back the BP and ID so he must have been done with them."
#20
Join Date: Sep 2009
Posts: 381
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D060; Blazer/4.5) 16;320x320)
Let me start by saying I think its rude that people are on the phone when they get to a counter to be served. At the bank, the doctor, the deli whatever.
OK, I am on an important call, running late for my flight (what else is new) & I get to the TSA guy to show him my ID. I hand him my BP & ID and he hands them right back! He tells me when you finish your call I will help you. I end my call, annoyed I ask his what's up? Why can't I be on the phone while you check my ID? He said I have to look at your face to check your ID to which I answered "so look at my face while I'm on the phone". He said I may have to ask you a question so I said "ask your question". To which he said it more respectful to me & you. Ahh, that I understood and he is right. It would be more respectfully.
BUT I was late to my flight & couldn't hang up!!
Can the TSA officer refuse to serve me?
Let me start by saying I think its rude that people are on the phone when they get to a counter to be served. At the bank, the doctor, the deli whatever.
OK, I am on an important call, running late for my flight (what else is new) & I get to the TSA guy to show him my ID. I hand him my BP & ID and he hands them right back! He tells me when you finish your call I will help you. I end my call, annoyed I ask his what's up? Why can't I be on the phone while you check my ID? He said I have to look at your face to check your ID to which I answered "so look at my face while I'm on the phone". He said I may have to ask you a question so I said "ask your question". To which he said it more respectful to me & you. Ahh, that I understood and he is right. It would be more respectfully.
BUT I was late to my flight & couldn't hang up!!
Can the TSA officer refuse to serve me?
Some banks now have rules requiring customers to turn off their cellphones, remove sunglasses, and take off hats prior to entering a bank. I asked a teller about this and the teller explained that branch had been robbed recently and that criminals use the cellphone cameras to take pictures of the bank layout and visible security features. They use sunglasses to obscure their identity from the CCTV surveillance and hats can hide items criminals use in their crimes. To me, it's starting to feel like a checkpoint, albeit, a smaller one.
IMO, I think the TSO was wrong in doing this to the OP. It was unnecessary and the TSO wasted seconds which would have been better spent checking another pax's ID and getting the lines down.
#21
Suspended
Join Date: Jul 2005
Posts: 2,716
Let me start by saying I think its rude that people are on the phone when they get to a counter to be served. At the bank, the doctor, the deli whatever.
#22
FlyerTalk Evangelist




Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Therein lies your answer. There's no reason for you to slow things down because of your lack of time management. It is YOUR fault that you are running late and can't coordinate your calls. Not the TSA or other passengers. You. Take some responsibility for yourself. You shouldn't be slowing things down because of your poor planning.
#23
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
Therein lies your answer. There's no reason for you to slow things down because of your lack of time management. It is YOUR fault that you are running late and can't coordinate your calls. Not the TSA or other passengers. You. Take some responsibility for yourself. You shouldn't be slowing things down because of your poor planning.
#24
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
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fwiw, my to hockey pucks is that it is rude to be on the phone while presenting your i/d and bp to the tso (or talking and/or meeting with anyone else for that matter).
2 weeks ago, i was just about to hand the tso my "stuph" and my phone rang. i stopped what i was doing, put up one finger (no, not that finger
) to the tso implying "just a minute", stepped aside, answered the phone, asked if anything was wrong and when told "no", i said, "i'll call you back in 10 minutes" and then proceed to the tso where i got a "thanks for doing it that way"
2 weeks ago, i was just about to hand the tso my "stuph" and my phone rang. i stopped what i was doing, put up one finger (no, not that finger
) to the tso implying "just a minute", stepped aside, answered the phone, asked if anything was wrong and when told "no", i said, "i'll call you back in 10 minutes" and then proceed to the tso where i got a "thanks for doing it that way"
#25
Join Date: Jul 2008
Location: Various CRCs
Programs: Red Sox Nation
Posts: 288
This situation is different from a being at the deli counter / bank / etc. In those cases, you are entering a place of business wishing to purchase a product or service. That company has every right to choose not to do business with you, and to post rules (No shirt, no shoes, no service) as to what is acceptable. Many places institute a much stricter dress code. In a retail situation, they can refuse to let you purchase something for any reason.
The TSA is a different story. They are a government organization, and their job is to maintain security of the sterile area(s). That's it.
They should not have the right to refuse to let you into the sterile area for anything other than security concerns. They post the security guidelines, and (so long as you are following them) you should be allowed entry no matter what.
They don't have the right to say that people on phones or people in baseball hats can't pass through security that day.
The TSA is a different story. They are a government organization, and their job is to maintain security of the sterile area(s). That's it.
They should not have the right to refuse to let you into the sterile area for anything other than security concerns. They post the security guidelines, and (so long as you are following them) you should be allowed entry no matter what.
They don't have the right to say that people on phones or people in baseball hats can't pass through security that day.
#26


Join Date: Jun 2008
Location: TPA,DTW
Posts: 254
This situation is different from a being at the deli counter / bank / etc. In those cases, you are entering a place of business wishing to purchase a product or service. That company has every right to choose not to do business with you, and to post rules (No shirt, no shoes, no service) as to what is acceptable. Many places institute a much stricter dress code. In a retail situation, they can refuse to let you purchase something for any reason.
The TSA is a different story. They are a government organization, and their job is to maintain security of the sterile area(s). That's it.
They should not have the right to refuse to let you into the sterile area for anything other than security concerns. They post the security guidelines, and (so long as you are following them) you should be allowed entry no matter what.
They don't have the right to say that people on phones or people in baseball hats can't pass through security that day.
The TSA is a different story. They are a government organization, and their job is to maintain security of the sterile area(s). That's it.
They should not have the right to refuse to let you into the sterile area for anything other than security concerns. They post the security guidelines, and (so long as you are following them) you should be allowed entry no matter what.
They don't have the right to say that people on phones or people in baseball hats can't pass through security that day.
#27




Join Date: Aug 2006
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Posts: 9,386
#28




Join Date: Jun 2004
Location: PBI
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Perhaps the next time you are in this situation you could say to the person you are talking to "Please excuse me a moment, I'm going through security. Could you hold for a minute?"
And you could say to the TSO "I'm sorry if I'm being rude, but this is a very important call."
And you could say to the TSO "I'm sorry if I'm being rude, but this is a very important call."
Then look at the screener and say "Kip Hawley requested I get your name and badge #...." and try not to grin at the reaction
#29
Join Date: Apr 2009
Posts: 2,195
Where's the problem? You toss the phone into a bowl, run it through the x-ray, pick it up on the other side and carry on. I see people do it all the time. Their call is on pause for maybe 15 seconds, and if it is that important a call then a 15 second delay is no big deal. Unless of course its your mother-in-law and she may never notice the missing time.
#30
Join Date: Jul 2008
Location: Various CRCs
Programs: Red Sox Nation
Posts: 288
Where's the problem? You toss the phone into a bowl, run it through the x-ray, pick it up on the other side and carry on. I see people do it all the time. Their call is on pause for maybe 15 seconds, and if it is that important a call then a 15 second delay is no big deal. Unless of course its your mother-in-law and she may never notice the missing time. 


