ATT & Continental

Old Nov 5, 04, 7:31 am
  #1  
Original Poster
 
Join Date: Mar 2001
Location: YYZ
Posts: 620
Angry ATT & Continental

I signed up for ATT through the Continental website, but noticed afterwards that there is no place to enter the Onepass #. I subsequently contacted ATT to add my # to the account, but this is what ATT is telling me:


[INDENT]I received your e-mail regarding the Continental Airlines OnePass
Frequent Flyer number to be added to your account.

Please be informed that AT&T does not handle the Frequent Flyer program.
Please contact our Continental Airlines OnePass Frequent Flyer Program
at 1-713-952-1630, available Monday through Friday, 6:30 A.M. to 08:00
P.M., CT and a Customer Service Representative will assist you.[/INDENT]


I contacted Continental and they told me that it's ATT's side that need to be contacted!!!

Does this make sense?

If not for the miles, I'll dump both of them
FFSaver is offline  
Old Nov 5, 04, 11:13 am
  #2  
 
Join Date: Nov 2000
Location: MSP
Programs: Skyteam, *A, 1W
Posts: 650
Originally Posted by FFSaver
I signed up for ATT through the Continental website, but noticed afterwards that there is no place to enter the Onepass #. I subsequently contacted ATT to add my # to the account, but this is what ATT is telling me:


[INDENT]I received your e-mail regarding the Continental Airlines OnePass
Frequent Flyer number to be added to your account.

Please be informed that AT&T does not handle the Frequent Flyer program.
Please contact our Continental Airlines OnePass Frequent Flyer Program
at 1-713-952-1630, available Monday through Friday, 6:30 A.M. to 08:00
P.M., CT and a Customer Service Representative will assist you.[/INDENT]


I contacted Continental and they told me that it's ATT's side that need to be contacted!!!

Does this make sense?

If not for the miles, I'll dump both of them
You have to call up this AT&T number and give them your OnePass number: 1 800-255-4600, Ext. 51650
Infinity is offline  
Old Nov 5, 04, 12:46 pm
  #3  
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Join Date: Mar 2001
Location: YYZ
Posts: 620
This phone # seems to work

^ Thx Infinity ^
FFSaver is offline  
Old Nov 7, 04, 6:35 pm
  #4  
 
Join Date: Nov 2000
Location: MSP
Programs: Skyteam, *A, 1W
Posts: 650
ffsaver,

Make sure to call back that number I gave you and verify again to make sure they indeed attached your OnePass number to your residential service plan.
You just never know some inexperience agents...
Infinity is offline  
Old Oct 17, 05, 8:08 am
  #5  
 
Join Date: Oct 2000
Location: On the fast track to dirt status, Raleigh, NC
Posts: 1,085
Just got a notice that ATT is dropping out of the CO OnePass program on Oct. 31, 2005 but miles will be credited through Dec. 31, 2005.
biggs is offline  

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