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Old Jul 14, 2003, 2:17 pm
  #1  
Original Poster
 
Join Date: Mar 2002
Posts: 112
ELAL Customer Service Number

I recently flew with Elal and service was not up to par. What is the address or phone number/fax number where I can direct my grievances.
marivk is offline  
Old Jul 14, 2003, 11:25 pm
  #2  
 
Join Date: May 2000
Location: Kfar Saba, Israel
Posts: 4,172
What's the par you were expecting?

Where do you need the number - Israel, US?

Here are the numbers in Israel:
http://www.elal.co.il/default.asp?V_DOC_ID=1620

Customer Relations – 03-9716281
General Information – 03-9716111
Frequent Flyer Clubs – 03-9717991
apirchik is offline  
Old Jul 24, 2003, 8:21 pm
  #3  
 
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,649
My C class experience JFK-TLV-JFK was not up to par either. For me, "par" would mean receiving my bag BEFORE returning home at the end of vacation!

I was treated especially poorly as a DL pax.
andymo99 is offline  
Old Jul 29, 2003, 1:57 pm
  #4  
 
Join Date: Dec 2001
Posts: 3,181
Were you connecting?
Bretteee is offline  
Old Aug 20, 2003, 1:16 am
  #5  
 
Join Date: Apr 2002
Location: Los Angeles
Posts: 25
I had a similar experience to a Delta code share ticket. I was denied boarding at TLV due to an oversold flight and since I had a DL ticket they only gave me a $200 voucher. They said if I had an EL-Al ticket they would of given me a voucher valid for a free JFK-TLV round trip.
LY sure knows how to please their passengers.
ILuvAA is offline  


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