Saudia refund missing small amount
Apr 25, 2025 | 1:05 am
#1
Original Poster
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,172
Saudia refund missing small amount
I booked a fully refundable ticket with Saudia and needed to change plans. I got the refund receipt and it seems there is a 7,52 EUR fee that they are withholding from the refund. Curious if this is normal with Saudia or what this undisclosed fee relates to.
Apr 25, 2025 | 3:31 am
#2
Join Date: Jul 2017
Location: CGK, BDO, MXP
Programs: QR Silver, TK Elite, EY Bronze
Posts: 529
I guess is related to exchange rates, taxes are always fixed in the local currencies of different issuing countries, probably EUR gained value since when ticket was purchased vs when refunded.
Apr 26, 2025 | 3:05 am
#3
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,332
I've had to cancel a number of flights between Doha and Jeddah, and there is always a small discrepancy in the amount refunded. Qatar apologised and explained one of the (many) add-ons was not refunded: I believe this was a security related fee for Jeddah.
If you are interested in tracking down the culprit you might look at the fare breakdown you should see on your ticket, or use Matrix to see the composition of the fare
If you are interested in tracking down the culprit you might look at the fare breakdown you should see on your ticket, or use Matrix to see the composition of the fare
Apr 26, 2025 | 3:19 am
#4
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 18,332
But i have no idea why that fee is not refunded: a question for GACA and the Kingdom's security services.....