RJ Cancellation Compesation
Apr 30, 2018, 9:13 am
#1
Original Poster
Join Date: Sep 2009
Programs: United, SPG
Posts: 294
RJ Cancellation Compesation
Booked a BA award using avios on RJ AMM-CAI and it was canceled day before and rebooked for 5 hrs later. Is it possible to get any sort of compensation for this? Thanks in advance.
May 2, 2018, 3:53 pm
#2
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,916
Compensation? You're probably hoping for EU261, but this is based upon the operating carrier, and as RJ is not an EU Community carrier, there is no obligation under EU261, irrespective that it was a BA plated ticket.
Unless there is a provision for compensation in RJ's conditions of carriage or contract terms (I've not looked, bit it is unlikely) your best bet would probably be your travel insurance.
Unless there is a provision for compensation in RJ's conditions of carriage or contract terms (I've not looked, bit it is unlikely) your best bet would probably be your travel insurance.
May 2, 2018, 11:44 pm
#3
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
Compensation? You're probably hoping for EU261, but this is based upon the operating carrier, and as RJ is not an EU Community carrier, there is no obligation under EU261, irrespective that it was a BA plated ticket.
Unless there is a provision for compensation in RJ's conditions of carriage or contract terms (I've not looked, bit it is unlikely) your best bet would probably be your travel insurance.
Unless there is a provision for compensation in RJ's conditions of carriage or contract terms (I've not looked, bit it is unlikely) your best bet would probably be your travel insurance.
For denied boarding due to oversales/ long delays RJ gives 70USD (unless ofcourse if this happens ex EU, where the normal EU261 rules apply).
May 3, 2018, 11:07 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846