Warning: TAP Changes Fare Class of Discount Tickets
#31
Suspended
Join Date: May 2017
Location: In the Swiss amoeba's head
Programs: Lowest level possible
Posts: 2,829
No. You earn 10% when crediting to TAP Victoria only. Other programs it is based on fare class, however TP changes the fare class based on the family but there is no information regarding how it is changed. Many programs do not have a TP fare class that earns 10%. What do I earn in those programs?
I guess you'll never book TAP flights again because if this issue, or?
This situation is somewhat similar to booking a star alliance codeshare flight and then getting the miles based on the fare class used by the airline operating the flight instead of the fare class shown for the codeshare flight number when you made the booking. Has that happened to you?
#32
Original Poster
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,239
You're correct. I was wrong.
I guess you'll never book TAP flights again because if this issue, or?
This situation is somewhat similar to booking a star alliance codeshare flight and then getting the miles based on the fare class used by the airline operating the flight instead of the fare class shown for the codeshare flight number when you made the booking. Has that happened to you?
I guess you'll never book TAP flights again because if this issue, or?
This situation is somewhat similar to booking a star alliance codeshare flight and then getting the miles based on the fare class used by the airline operating the flight instead of the fare class shown for the codeshare flight number when you made the booking. Has that happened to you?
#33
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
I still find it weird. If TAP sends a different fare-code for mile crediting purposes (than actually flown), then that breaks the 'contract' between airlines and FFPs.
In fact, I would suspect that if you show your full booking, every single FFP would adjust the milage earning to the level as per the flown fare code. They will have to, because that is what they have defined on their earnings page.
In fact, I would suspect that if you show your full booking, every single FFP would adjust the milage earning to the level as per the flown fare code. They will have to, because that is what they have defined on their earnings page.
#34
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
You're correct. I was wrong.
I guess you'll never book TAP flights again because if this issue, or?
This situation is somewhat similar to booking a star alliance codeshare flight and then getting the miles based on the fare class used by the airline operating the flight instead of the fare class shown for the codeshare flight number when you made the booking. Has that happened to you?
I guess you'll never book TAP flights again because if this issue, or?
This situation is somewhat similar to booking a star alliance codeshare flight and then getting the miles based on the fare class used by the airline operating the flight instead of the fare class shown for the codeshare flight number when you made the booking. Has that happened to you?
#36
Join Date: Dec 2009
Location: ARN/LIS/SFO
Programs: SK Gold, ex-Swissôtel Zenit (sigh)
Posts: 32
Some more data points:
… From the above, I can only conclude that, for best earnings, book via a partner airline, not directly on flytap.com! (which my computer insists on auto-correcting to flytrap…)
- In February, I booked ARN-MUC-LIS, LIS-ZRH-ARN via Lufthansa. The LH6970 MUC-LIS leg operated by TAP was in Economy (V). This resulted in 1300 SAS EuroBonus points!!
- In May, I booked TAP flights ARN-LIS-OPO via Expedia and got Economy (E), which was denied by SAS ("Your ticket with Tap Portugal was booked in E class and tickets issued in this booking class do not qualify for EuroBonus points.") Oddly, the boarding pass says Class Y.
- In early June, I booked TAP "BASIC" flights (again ARN-LIS-OPO) on flytap.com and got Economy (O) (O22BSC0A) outbound, Economy (E) (E22BSC0A) inbound. As per SAS rules, this also resulted in no earnings. (Again, the boarding passes say Class Y.)
- Later in June, I booked OPO-ZRH-ARN via Swiss, including two TAP flights (OPO-ZRH and ZRH-OPO). This resulted in Economy (L) outbound, Economy (V) inbound. For the L, I got 225 SAS EuroBonus points; for the V, I got 1000 SAS EuroBonus points. (Again, the boarding pass says Class Y.)
- In early October, I booked TAP "CLASSIC" ZRH-OPO on flytap.com and got K23CLC0B. This resulted in a measly 250 SAS EuroBonus points. (Again, the boarding pass says Class Y.)
- I just booked a TAP "CLASSIC" LIS-ARN and "BASIC" ARN-LIS directly on flytap.com. I got E22CLC0A and E22BSC0A, so I am not expecting anything
… From the above, I can only conclude that, for best earnings, book via a partner airline, not directly on flytap.com! (which my computer insists on auto-correcting to flytrap…)
#37
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
It does not refer to the fare class of the ticket - but rather the cabin class that the bearer is travelling in. It is so that employees can recognise at a glance which cabin you are supposed to be in - which is all such employees need to know.
If you travel in business class on TAP, your boarding pass is instead marked "C".
#41
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
#42
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
Earlier this week I did a short MUC-LIS rt booked in T15BSC0B which was duly booked in T. To my surprise it showed up in my LH M&M account coded as W earning 500miles for each leg. Go figure.
#44
Join Date: Apr 2005
Programs: AF/KL FB Plat ; A3 Gold ; HH Gold ; IHG Plat Amb
Posts: 2,378
It seems that TP has changed its booking class hierarchy, S fares are positioned between B and H fares, however most programs seems to bundle Y B M H Q as "full fare" earning 100% miles, considering S as a discount fare. I don't think it is done on purpose but it impacts negatively those purchasing a classic fare. My basic O fare was changed to A when accrued on A3 as I posted in a different thread. Now let's see if someone is ready to buy a flex fare on TP and credit it to A3.
#45
Join Date: Jul 2013
Posts: 7
Is the system still a bit of roll of the dice, have things gotten more predictable since? I have been looking at LHR-LAD flights.
From what I can see on Expedia, the code generally follow the price of the ticket. The price of the ticket is generally highest on Sunday (Q on Expedia), high on Monday (W on Expedia) then pretty low during the week-days (E on Expedia) for tickets that matches TAP AP's DSC ticket price. I was able to confirm with CS that all economy class tickets on a certain week-day that I picked are E. On one hand, it might seem questionable for DSC and Plus to have the same code. On the other hand, the price difference between DSC and Plus isn't that big compared to other airlines equivalent (DSC vs Flex). Additionally, Plus on a Tuesday is still very significantly cheaper than DSC on a Sunday. So overall it seems quite sensible to me for other airlines to just use the fare code.
But what do I know.. Hence I would like ask if any more trend has been observed since the thread was made.
From what I can see on Expedia, the code generally follow the price of the ticket. The price of the ticket is generally highest on Sunday (Q on Expedia), high on Monday (W on Expedia) then pretty low during the week-days (E on Expedia) for tickets that matches TAP AP's DSC ticket price. I was able to confirm with CS that all economy class tickets on a certain week-day that I picked are E. On one hand, it might seem questionable for DSC and Plus to have the same code. On the other hand, the price difference between DSC and Plus isn't that big compared to other airlines equivalent (DSC vs Flex). Additionally, Plus on a Tuesday is still very significantly cheaper than DSC on a Sunday. So overall it seems quite sensible to me for other airlines to just use the fare code.
But what do I know.. Hence I would like ask if any more trend has been observed since the thread was made.