CSA improves service again?
Oct 20, 2009, 3:59 am
#1
Original Poster
Join Date: Oct 2009
Programs: OK, Eurobonus, Finnair Plus
Posts: 2
CSA improves service again?
Does anyone have information about the improvements on board CSA?
Thew new OK Plus News promises "very elegant and stylishly designed dishes" - i.e. something will go considerably worse but what exactly?
Thew new OK Plus News promises "very elegant and stylishly designed dishes" - i.e. something will go considerably worse but what exactly?
Oct 20, 2009, 4:53 am
#2
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
Was on PRG-AMS-PRG this past weekend, bumped up to Business, but saw no changes so far.
Wonder who will be receiving these changes anyway, especially since long haul, ie to N. America, is gone...
Wonder who will be receiving these changes anyway, especially since long haul, ie to N. America, is gone...
Oct 20, 2009, 4:21 pm
#3
Join Date: Sep 2006
Posts: 180
Always thought CSA had better service from JFK to Prague
It is indeed sad that CSA will soon end its service to North America. Their service was much better than any United States carrier. How sad for all concerned.
Oct 20, 2009, 4:30 pm
#4
Join Date: Feb 2007
Location: Prague, CZ
Programs: CSA OK+ Gold, SPG Lifetime Platinum, Accor Club Platinum
Posts: 286
Food and other service on CSA
Was on AMS-PRG-AMS this weekend (as most weekends), was bumped up to business, noticed they
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
Oct 21, 2009, 2:17 am
#5
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
Was on AMS-PRG-AMS this weekend (as most weekends), was bumped up to business, noticed they
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
1. Odd....I've gotten them almost always.....
2. Had the standard turkey cutlet going to AMS and back the chicken nuggets
3. Really?
4. I think this is really only on certain, more busy flights (so early morning first ones and late evening ones) as my mid day to AMS on Friday had 7 rows, but going back on the last flight Sunday (which I try to avoid like the plague as all the weekly travellers are on it) was only 3 as you mention.
5. See 4
Oct 21, 2009, 5:25 am
#6
Join Date: Jun 2005
Location: New Zealand
Programs: NZ , QF , MK
Posts: 1,372
A bit OT but a (possibly ) worrying piece of news that you might be interested in
http://www.flightglobal.com/blogs/ai...irlines-l.html
...All change at CSA Czech Airlines as seven of its eight board members, including CEO Radomir Lasak, have resigned. CSA supervisory board chairman Vaclav Novak has also quit....
http://www.flightglobal.com/blogs/ai...irlines-l.html
...All change at CSA Czech Airlines as seven of its eight board members, including CEO Radomir Lasak, have resigned. CSA supervisory board chairman Vaclav Novak has also quit....
Nov 6, 2009, 6:22 pm
#8
Join Date: Aug 2009
Location: Europe
Programs: QR Gold
Posts: 115
Was on AMS-PRG-AMS this weekend (as most weekends), was bumped up to business, noticed they
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
1. Re-introduced the tablecloths (were gone for a few weeks)
2. Protein component in food has become less recognizable (it used to be chicken or beef (or even pork, a meat seen not very often in commercial airlines). Now I have to agree with graraps, (who hasn't chimed in yet, but probably will do so shortly) it has turned into mystery meat. I think this is a cost saving measure.
3. Do not carry Becherovka anymore, already for a few weeks (though they have it as an option for purchase in Economy - I think the sales of paid for beverages in Y is so low that it does not cover the cost of printing the price list - but then I had only three flights in Y this year, so I might be mistaken)
4. The number of seats in C has been shrunk back dramatically. Where the Monday morning red eye to AMS normally would have six to seven rows in C that has been reduced to two (of course nearly all passengers in C would normally be bumped up golds and plats - so from a yield perspective it probably makes sense, they can put three in a row and don't have to give them hot breakfast. And since the demise of SkyEurope there is no competition anymore on PRG-AMS at 07.00 (SkyEurope used to have a flight at 06.55 or thereabouts), and the passengers have to go somewhere. Pricing has also gone up, at least on that route.
5. The consequence of 4.) is that upgrades are harder to come by. I noticed last week that one passenger actually had bought the upgrade (which is an option I thought nobody ever used). Probably that is exactly what the airline tries to achieve with reducing the number of seats in C - but they have to be very careful with that, it is the heart of the OK+ program, which would be pretty useless without that feature.
2. the food sucks totally, most of it I don't dare to touch and what is most insane that they are serving the same lunch meal on a 7:00am flight, and that is disgusting.
3. didn't drink that one, but I'm on whiskey, they radically changed the numbers they had, before that I had 4 or 5, now If I get 2 from the same brand I might consider myself lucky. And they withdraw whiskey from economy completely (even to pay for it)
4. yep, they shrink the C space a lot, but didn't notice any change for me for the upgrades, still get 99% of the flights upgraded.
5. totally, that is one of the main reasons I'm flying with them (second is they fly from Bratislava so I don't need to go to Vienna)
well it went to *** a bit, lets see what happens later on
Nov 8, 2009, 3:01 am
#9
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
was on PRG-AMS yesterday (17:05), upg to C, stanard towels, papers, etc and no new dishes etc. There were only 3 rows in C, and still half empty 
Nov 11, 2009, 4:31 am
#10
Join Date: Aug 2005
Location: Prague
Programs: Skywards Gold, FB Silver, BA Silver, AMB PC Plat Amb, CX Gold, Hertz 5*,HH Gold,AClub Plat
Posts: 399
Think I saw finally, on my return AMS-PRG yesterday, the new dishware. I say think as if they were, the changes are very subtle (at least to me). A bit bigger and heavier glass salad bowl (tinted as well), with a bigger coffee/tea cup. Main course dish was also a bit different, most in colour, off white I guess.
But nothing major.
Could be the old stuff as well and I just never noticed the details before
But nothing major.
Could be the old stuff as well and I just never noticed the details before