First time renting from Enterprise in a long, long time


Old Jun 24, 12, 8:49 am
Thread Starter
Join Date: Jul 2010
Location: DCA
Programs: AA EXP (0.316MM), AS MVP 75K, National Executive Elite, Marriott Platinum, SPG Platinum, UA Silver
Posts: 1,049
First time renting from Enterprise in a long, long time

Hey all,

This is my first post in the car rental area of FT, and i'm basically a noobie when it comes to (I guess you'd call them FF?) programs/points with rental cars.

Anyways, the g/f and I are taking a 5-day trip to Boulder, CO to see her family, and got a pretty nice discount on a Standard car ("fusion or similar") using Costco travel.

I have 3 questions:

1) I set up an enterprise plus account about 2 years ago, and have yet to use it since, so long in fact that I couldn't find my account #. B/c of this, or at least b/c of my unfamiliarity with, I was unable to retrieve the account #, only my password. Wow this sounds noobish, but will the counter rep be able to find and add my enterprise plus # to the reservation when I show up?

2) Are rentals made through Costco travel eligible for points accrual/credit? I couldn't find anything explicit in the fine print on the res.

3) Is there any reliable way to tell what car I have a probability of getting (if not the Fusion?)

PaceLaw2012 is offline  
Old Jun 24, 12, 12:22 pm
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,888
I use Enterprise so rarely that I can never remember my Enterprise Plus membership number either (why they don't allow you to set up a user name for login is beyond me). Anyway, I always end up do a search of me email's inbox for "Enterprise" and I can always retrieve my membership number from the initial sign-up confirmation. Barring that, you could always call Enterprise (1-800-264-6350) prior to your trip and have them look up your number and add it to your reservation. Certainly seems easier than doing it at the counter when you want to get your car and leave (and the counter rep wants to move on to the next customer).
plagwate is offline  

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