China Airlines Economy Saver Fare Seat Selection Restricted
Jan 15, 2016, 9:16 pm
#1
Original Poster
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
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China Airlines Economy Saver Fare Seat Selection Restricted
Hey everyone,
Just a heads up, I just booked a CI roundtrip SIN-TPE, and decided on the saver fare because it came with seat selection (as advertised on the booking page). After booking, I try to select my seat, which the SIN-TPE segment does not show up. Afterwards, I see that it had booked into N, restricting me from seat selection.
Just a heads up, I just booked a CI roundtrip SIN-TPE, and decided on the saver fare because it came with seat selection (as advertised on the booking page). After booking, I try to select my seat, which the SIN-TPE segment does not show up. Afterwards, I see that it had booked into N, restricting me from seat selection.
Jan 16, 2016, 10:07 am
#2
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
Hey everyone,
Just a heads up, I just booked a CI roundtrip SIN-TPE, and decided on the saver fare because it came with seat selection (as advertised on the booking page). After booking, I try to select my seat, which the SIN-TPE segment does not show up. Afterwards, I see that it had booked into N, restricting me from seat selection.
Just a heads up, I just booked a CI roundtrip SIN-TPE, and decided on the saver fare because it came with seat selection (as advertised on the booking page). After booking, I try to select my seat, which the SIN-TPE segment does not show up. Afterwards, I see that it had booked into N, restricting me from seat selection.
The system sucks, so if you want to buy a higher fare for seat selection, you need to go through TA.
Jan 16, 2016, 10:17 am
#3
Join Date: Mar 2011
Location: SFO/SJC/OAK
Posts: 522
Jan 16, 2016, 11:17 pm
#4
Original Poster
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
Programs: OZ Diamond, DL Gold, QF Gold, HH Diamond, Bonvoy Titanium, WoH Explorist, Shangri-la Jade
Posts: 304
I booked the saver fare because it displayed a seat selection symbol. The one that didnt have seat selection was the economy super saver fare, which was cheaper. I opted for the more expensive one to be able to choose seats, only to be given an N fare for a supposedly seat selectable fare.
Last edited by DreamHigh; Jan 16, 2016 at 11:18 pm Reason: spelling corr
Jan 16, 2016, 11:47 pm
#5
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
I booked the saver fare because it displayed a seat selection symbol. The one that didnt have seat selection was the economy super saver fare, which was cheaper. I opted for the more expensive one to be able to choose seats, only to be given an N fare for a supposedly seat selectable fare.
Economy Saver
Economy Flex
Premium Economy Saver
Premium Economy Flex
Business Saver
or if you start from Business, it has...
Business Saver
Business Flex
I don't see that many options for Economy on my end.
Yes, it's a horrible system.
Jan 17, 2016, 8:21 am
#6
Original Poster
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
Programs: OZ Diamond, DL Gold, QF Gold, HH Diamond, Bonvoy Titanium, WoH Explorist, Shangri-la Jade
Posts: 304
The China Airlines website from Singapore gives me Super Saver, which doesnt allow seat selection. I assumed these will be the N/L/S/X fares. I wouldnt assume a saver fare which advertised seat selection on their own website would not give seat selection.
Jan 17, 2016, 8:39 am
#7
Join Date: Mar 2011
Location: SFO/SJC/OAK
Posts: 522
BUT It only displays Super Saver if there's any avaliable; otherwise it just starts at Saver.
But they also have that note saying that seat selection for Saver excludes N.
Jan 18, 2016, 9:31 pm
#9
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
You have a case with them on the website but then when you book the ticket it should display the code (where you have to click in to see and it's probably a code that does not give seat selection) so give them a call and see if they will let you select seats since it's partially their fault at IT.
Feb 8, 2016, 4:08 pm
#11
Original Poster
Join Date: May 2012
Location: BOS, YYZ, HKG, TPE
Programs: OZ Diamond, DL Gold, QF Gold, HH Diamond, Bonvoy Titanium, WoH Explorist, Shangri-la Jade
Posts: 304
Update:
Called CI office in Singapore. They confirmed that I do get seat selection but due to system limitations, it could only be done over phone. Seat selection opens up during OLCI
Called CI office in Singapore. They confirmed that I do get seat selection but due to system limitations, it could only be done over phone. Seat selection opens up during OLCI
Mar 24, 2016, 3:21 pm
#12
Join Date: Mar 2016
Posts: 1
Seat Selection on CI on the Super Saver Fare
Not true. All seats will be available within 60 days of departure. You have booking number and name. Just log in, select manage booking and pick your own seat, then save. That is all. Hope that help.
Jul 22, 2016, 10:14 am
#13
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,449
Friends are travelling "L" class tickets and this is what the website says about selecting seats:
So does this mean they are excluded from assigning seat in advance altogether or only until the 90 day mark prior to departure?
So does this mean they are excluded from assigning seat in advance altogether or only until the 90 day mark prior to departure?
Jul 22, 2016, 7:58 pm
#14
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
Only until 24 hours when they are allowed to do online check in.