Can Not Log Out
Feb 12, 2005 | 2:35 pm
#1
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Can Not Log Out
Perhaps this is an unexpected side effect of the work which was done by the tech staff today, but I just found that I can not log out. I get a notification that I have logged out, and it tells me that all my cookies have been cleared, but that is not the case.
I have even shut down IE and opened again only to discover that I am still logged in.
If this is not just my problem, then something should be done before somebody comes upon a public computer where an F/Ter is logged in and decides to cause some mischief.
I have even shut down IE and opened again only to discover that I am still logged in.
If this is not just my problem, then something should be done before somebody comes upon a public computer where an F/Ter is logged in and decides to cause some mischief.
Feb 12, 2005 | 2:49 pm
#2
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Just tried to log out after reading Dovster's post.
Exactly the same here. Cannot log out, despite getting the cookies cleared message.
Exactly the same here. Cannot log out, despite getting the cookies cleared message.
Feb 12, 2005 | 2:53 pm
#3
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Same for me. I logged out and also cleared my cache.
I could see & browse Omni, but I could not see Coupon Connection.
I could see & browse Omni, but I could not see Coupon Connection.
Feb 12, 2005 | 3:02 pm
#4
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This sounds like an issue for Randy's IT team. They read the Technical Issues forum; you are likely to get a faster response by posting there - or emailing them at [email protected].
Feb 12, 2005 | 3:07 pm
#5
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Thanks for the suggestion, SanDiego1K. I just sent the e-mail.
Feb 12, 2005 | 3:45 pm
#6
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Weird, works fine here... Perhaps it differs per browser?
Feb 12, 2005 | 3:58 pm
#7
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Originally Posted by ScottC
Weird, works fine here... Perhaps it differs per browser?
Feb 12, 2005 | 4:02 pm
#8
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Originally Posted by Dovster
I am working with IE 6.0. I don't have any other browser so I can't check it with another.
Feb 12, 2005 | 4:11 pm
#9
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Originally Posted by ScottC
Tried IE6.0 and could logout just fine.
I closed IE, returned to this page, and am answering without logging in again.
Feb 12, 2005 | 4:17 pm
#10
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I have the same problem with Firefox.
Feb 12, 2005 | 4:30 pm
#11
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I am not very tech-minded, but is it possible that there are different servers and one or more has this problem while another one (or more) does not?
Perhaps AJLondon, Mary2E, SanDiego1K and myself are connected through oneof the faulty servers while ScottC -- and presumably some others -- are going through one which does not have this problem.
Perhaps AJLondon, Mary2E, SanDiego1K and myself are connected through oneof the faulty servers while ScottC -- and presumably some others -- are going through one which does not have this problem.
Feb 12, 2005 | 4:40 pm
#12
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Originally Posted by Dovster
After reading your reply, I thought that possibly the problem had been fixed. Again, I logged out. Again, I was told that my cookies had been cleared.
I closed IE, returned to this page, and am answering without logging in again.
I closed IE, returned to this page, and am answering without logging in again.
If you have more than one browser open (particularly to FT), clearing the cookies may not help.
I have no issue logging out either.
If the "Log Out" is not working for you, then the work around may be to go to Tools in Explorer, go to Internet Options and delete cookies. Then exit IE and relaunch.
Last edited by GUWonder; Feb 12, 2005 at 4:43 pm
Feb 12, 2005 | 4:54 pm
#13
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Originally Posted by SanDiego1K
I have the same problem with Firefox.
But I was having the problem all yesterday too, before whatever was done this morning.
Feb 12, 2005 | 4:54 pm
#14
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Originally Posted by GUWonder
Press CTRL + ALT + DEL and go to processes to see if explorer is running in the background possibly but not appearing on the Windows task bar.
...If the "Log Out" is not working for you, then the work around may be to go to Tools in Explorer, go to Internet Options and delete cookies. Then exit IE and relaunch.
...If the "Log Out" is not working for you, then the work around may be to go to Tools in Explorer, go to Internet Options and delete cookies. Then exit IE and relaunch.
I am on my home computer so this is not actually a problem for me -- I am more concerned about people who are on public computers and don't realize that they haven't logged out.
Feb 12, 2005 | 9:44 pm
#15
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I just logged out successfully, running IE6.