Beware Expedia's free and refundable flight cancellation
Jan 4, 2024, 5:05 pm
#1
Original Poster
Join Date: Mar 2021
Posts: 5
Beware Expedia's free and refundable flight cancellation
Expedia advertises a free fully refundable cancellation benefit on airfare during the purchase process. However it's misleading and unreliable. It works on some airlines and does not work on others such as easyjet. You go on the app to cancel and it won't let you despite Expedia explicitly providing this benefit. Customer service is unable to do anything and won't honor it, they claim that their agreement with the airline doesn't allow them to yet they still promote this benefit during the shopping and purchasing of the airfare
Jan 5, 2024, 3:46 am
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,852
Expecting to be able to cancel for free with Ryanair, EasyJet, Wizz Air tickets is very optimistic. Rather than relying blindly on what Exp advertised, you should have used your common sense. Just my cents...