Do not book with Expedia or Priceline.
lol
Sep 5, 2022, 3:43 pm
#20
Join Date: Oct 2018
Posts: 1,656
del
P.S. I apologize. My kids are about your age, so this style of conversation is quite familiar and elicits an appropriately customary response. Will do my best to only reply to the point going forward.
P.S. I apologize. My kids are about your age, so this style of conversation is quite familiar and elicits an appropriately customary response. Will do my best to only reply to the point going forward.
Last edited by tr3k; Sep 5, 2022 at 3:51 pm
Sep 5, 2022, 3:57 pm
#21
Join Date: Apr 2007
Location: Australia
Posts: 6,338
[QUOTE=Ghoulish;34573770]Any airline operating in the US not offering refunds within 24 hours of booking* would be breaking long standing US law.
NOT if they instead were offering a 24 hr Hold on pricing. That may be unusual, possibly even non-existent in the market at present..but airlines certainly CAN offer that instead of 24 hour cancellation/refund without breaking any laws.
NOT if they instead were offering a 24 hr Hold on pricing. That may be unusual, possibly even non-existent in the market at present..but airlines certainly CAN offer that instead of 24 hour cancellation/refund without breaking any laws.
Sep 5, 2022, 5:19 pm
#22
Join Date: Oct 2018
Posts: 1,656
Oct 9, 2022, 10:36 am
#23
Join Date: Mar 2011
Location: Japan/Thailand
Programs: AS, UA
Posts: 1,201
Another time to use Expedia or another reputable OTA is for booking flights on airlines whose website is broken or customer service is even worse than the OTA.
Trying to book on Air India a couple years ago comes to mind, although I don't know what their website is like now.
(I actually came to this thread to find/confirm that the 24-hour cancellation does apply on Expedia even when it doesn't with the airline, so thank you!)
Trying to book on Air India a couple years ago comes to mind, although I don't know what their website is like now.
(I actually came to this thread to find/confirm that the 24-hour cancellation does apply on Expedia even when it doesn't with the airline, so thank you!)
Mar 6, 2023, 11:13 pm
#24
Formerly doc4science
Join Date: Sep 2019
Location: CMH/DSM
Programs: United Airlines Silver, Hilton Diamond, Marriott Gold
Posts: 562
I try to avoid OTAs at all cost, but gave in today and booked two.
I needed tickets on Jazeera Airways and their website wouldn't take my American VISA/MC, but Booking dot com did. Not super happy an OTA was needed, but its nice that I can use them to book an otherwise unpurchaseable ticket.
I also was booking a flight on Air Astana. Their website: $700/ticket, Expedia: $300. Fully flexible ticket on both sites and in this case Expedia is the clear winner.
Maybe I'll change my mind when I go to fly these tickets, but OTAs seem like they can be useful in some situations.
I needed tickets on Jazeera Airways and their website wouldn't take my American VISA/MC, but Booking dot com did. Not super happy an OTA was needed, but its nice that I can use them to book an otherwise unpurchaseable ticket.
I also was booking a flight on Air Astana. Their website: $700/ticket, Expedia: $300. Fully flexible ticket on both sites and in this case Expedia is the clear winner.
Maybe I'll change my mind when I go to fly these tickets, but OTAs seem like they can be useful in some situations.
Mar 19, 2023, 7:49 am
#25
Suspended
Join Date: Jan 2023
Posts: 41
I try to avoid OTAs at all cost, but gave in today and booked two.
I needed tickets on Jazeera Airways and their website wouldn't take my American VISA/MC, but Booking dot com did. Not super happy an OTA was needed, but its nice that I can use them to book an otherwise unpurchaseable ticket.
I also was booking a flight on Air Astana. Their website: $700/ticket, Expedia: $300. Fully flexible ticket on both sites and in this case Expedia is the clear winner.
Maybe I'll change my mind when I go to fly these tickets, but OTAs seem like they can be useful in some situations.
I needed tickets on Jazeera Airways and their website wouldn't take my American VISA/MC, but Booking dot com did. Not super happy an OTA was needed, but its nice that I can use them to book an otherwise unpurchaseable ticket.
I also was booking a flight on Air Astana. Their website: $700/ticket, Expedia: $300. Fully flexible ticket on both sites and in this case Expedia is the clear winner.
Maybe I'll change my mind when I go to fly these tickets, but OTAs seem like they can be useful in some situations.
Best of luck!
Mar 19, 2023, 9:08 pm
#26
Join Date: Jan 2023
Location: Virginia
Programs: AMEX
Posts: 30
Do not book with Expedia or Priceline.
They do refuse to follow rules published by the airline. Which I think is bigger than usual travel mess now.
I felt like this is something worth sharing explicitly. I have used OTA either due payment processing issues on airlines sites, ability to price complex tickets etc, however until (my very productive 😊 ) today, I have not learned such thing for various agents at various OTAs which my, or maybe not, has been know to community. Better twice then never.
I had disagreement about interpretation, which was usual situation and when escalated to the airline, usually it was solved. However, after two unsuccessful attempts of not so complicated cases, I started asking questions, only to learn that within those 2-3 hours on call, no one care to confirm with the airline as “we are not allowed to call the airline without management approval.” So I inquired to get approval and in response was told the supervisor again did not give approval to escalated, clearly despite the disagreement that can only be approved by the airline TA support desk.
They do refuse to follow rules published by the airline. Which I think is bigger than usual travel mess now.
I felt like this is something worth sharing explicitly. I have used OTA either due payment processing issues on airlines sites, ability to price complex tickets etc, however until (my very productive 😊 ) today, I have not learned such thing for various agents at various OTAs which my, or maybe not, has been know to community. Better twice then never.
I had disagreement about interpretation, which was usual situation and when escalated to the airline, usually it was solved. However, after two unsuccessful attempts of not so complicated cases, I started asking questions, only to learn that within those 2-3 hours on call, no one care to confirm with the airline as “we are not allowed to call the airline without management approval.” So I inquired to get approval and in response was told the supervisor again did not give approval to escalated, clearly despite the disagreement that can only be approved by the airline TA support desk.
thank you for your sharing. we were going to use one of these for our trip to Cancun. Now we are going to look into AMEX Travel.
Mar 20, 2023, 4:52 am
#27
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Do yourself a favour and book directly with the airline if possible (rather than AMEX or an OTA). You will not regret it if you need to rebook or have schedule changes/cancellations.
Mar 24, 2023, 1:53 pm
#28
Join Date: Oct 2022
Location: South Florida
Programs: AK 75K (fFormerly 100K for one year), DL Silver (formerly DM) for 10 years, Delta MM, AA
Posts: 120
Booked via Expedia
Any suggestions, I booked a ticket to Asia via Expedia on JAL, using American Airlines metal from MIA to DFW and HAN. The ticket is in premium economy, but I was booked in PE only for the long flight from DFW to HAN return and booked in regular economy the other legs. I haven't flown yet, but am traveling next week.
Would this issue properly be taken up with the airline (AA or JAL) or with Expedia? I'm crediting the miles as partner to Alaska Air, hopefully all goes well. JAL won't let me access the flight info its app since I booked through an OTA.
By the way, I flew economy on Aer Lingus in Z class from MIA to Dublin and got zero miles credited.
Thannks!
Would this issue properly be taken up with the airline (AA or JAL) or with Expedia? I'm crediting the miles as partner to Alaska Air, hopefully all goes well. JAL won't let me access the flight info its app since I booked through an OTA.
By the way, I flew economy on Aer Lingus in Z class from MIA to Dublin and got zero miles credited.
Thannks!
Mar 24, 2023, 4:36 pm
#30
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Do you know for a fact that Premium Economy cabin even exist all segments intra-Asia? Since you mention JL, I'm guessing the itinerary is MIA-DFW-NRT/HND-HAN. Premium Economy cabin for MIA-DFW only exist on certain flights not all.