What Determines Which Airline Issues a Ticket?
#1
Original Poster
Join Date: May 2016
Posts: 37
What Determines Which Airline Issues a Ticket?
Hey everyone, my question is with regards to the 3 numbers at the beginning of a ticket number indicating which airline issued it. Obviously if you book a United flight on the United website you'll be issued a United ticket. But what if:
1. You book say an Air Canada ticket through the United website?
2. You book a flight with multiple segments, say one operated by United and another by ANA, through a third party site such as FlightHub?
Thanks in advance.
1. You book say an Air Canada ticket through the United website?
2. You book a flight with multiple segments, say one operated by United and another by ANA, through a third party site such as FlightHub?
Thanks in advance.
#2
Join Date: Aug 2004
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The answer to your first question is definitely it would be a united ticket (016) if booked on united.com. I just booked a journey entirely on SN through united.com so that I could get an 016 ticket and earn PQD.
#3
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The old rule that travel agents followed and that is often followed today is that the ticket is issued on the ticket stock of the airline for the first significant segment. For example, a TATL/TPAC segment would count on international itineraries but not domestic connecting segments or intraEU/intraAsia if there are longhaul segments on the same itinerary.
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#6
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#7
Join Date: Sep 2015
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The problem is that all of the used OTAs issued at some points tickets on HR stock. Even the more reliable OTAs have issued me tickets on that ticket stock.
Upgrades are not going to be an issue though. Seems like a bad deal to me to pay money for swapping one economy seat for another economy seat, that is sold as C.
Upgrades are not going to be an issue though. Seems like a bad deal to me to pay money for swapping one economy seat for another economy seat, that is sold as C.
#8
Join Date: Jun 2008
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The old rule that travel agents followed and that is often followed today is that the ticket is issued on the ticket stock of the airline for the first significant segment. For example, a TATL/TPAC segment would count on international itineraries but not domestic connecting segments or intraEU/intraAsia if there are longhaul segments on the same itinerary.
HR pays rebates to travel agents for tickets booked on their stock for travel on many different airlines. Additionally, there are many smaller airlines which only have ITAs with HR. A travel agent - online or traditional - which needs to issue a ticket for travel on an airline for which it does not have a validation agreement turns issues the ticket on whatever airline the smaller carrier has an agreement, often this being HR.
#10
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Welcome to Flyertalk qszwdxefc.
Since this topic is a bit technical and discussion is drifting towards specific OTA's, we'll relocate this thread.
~beckoa, co-moderator Information Desk
Since this topic is a bit technical and discussion is drifting towards specific OTA's, we'll relocate this thread.
~beckoa, co-moderator Information Desk
#11
Join Date: Jan 2012
Posts: 489
HR pays rebates to travel agents for tickets booked on their stock for travel on many different airlines. Additionally, there are many smaller airlines which only have ITAs with HR. A travel agent - online or traditional - which needs to issue a ticket for travel on an airline for which it does not have a validation agreement turns issues the ticket on whatever airline the smaller carrier has an agreement, often this being HR.[/QUOTE]
If you're flying with JJ for example, on a ticket purchased through Expedia and ticketed with HR ticket stock prefix 169, who is responsible when JJ cancels a service? Is your contractual agreement with HR or with JJ?
If you're flying with JJ for example, on a ticket purchased through Expedia and ticketed with HR ticket stock prefix 169, who is responsible when JJ cancels a service? Is your contractual agreement with HR or with JJ?
#12
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HR pays rebates to travel agents for tickets booked on their stock for travel on many different airlines. Additionally, there are many smaller airlines which only have ITAs with HR. A travel agent - online or traditional - which needs to issue a ticket for travel on an airline for which it does not have a validation agreement turns issues the ticket on whatever airline the smaller carrier has an agreement, often this being HR.
Expedia would be responsible for rebooking, assuming that the cancellation occurs before the day of departure.
#13
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I have a bad one here.
I was supposed to fly tomorrow (Feb-2) on LG, ticketed by an OTA on HR 169 stock. LG canceled the Feb-2 flight and rebooked me for Feb-1, same time. How nice of them, huh? And never told me. Well, on Feb-1 when I try to OLCI the system was unable. I pulled up my res to see what was wrong, and it said Feb-1. I was trying to check-in after my Feb-1 flight departed. Called LG they said to call your TA. TA has been trying but says HR is unwilling to do anything because they did not cancel, LG did; additionally, the only alternative routing would be on LH, and HR does not have a ticketing agreement with LH. LG says unable to do anything because it's not their ticket stock. What a mess. Gotta love this third-party plating.
I was supposed to fly tomorrow (Feb-2) on LG, ticketed by an OTA on HR 169 stock. LG canceled the Feb-2 flight and rebooked me for Feb-1, same time. How nice of them, huh? And never told me. Well, on Feb-1 when I try to OLCI the system was unable. I pulled up my res to see what was wrong, and it said Feb-1. I was trying to check-in after my Feb-1 flight departed. Called LG they said to call your TA. TA has been trying but says HR is unwilling to do anything because they did not cancel, LG did; additionally, the only alternative routing would be on LH, and HR does not have a ticketing agreement with LH. LG says unable to do anything because it's not their ticket stock. What a mess. Gotta love this third-party plating.
Last edited by CaptainMiles; Feb 1, 2017 at 10:14 am
#14
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Expedia would be responsible for rebooking, assuming that the cancellation occurs before the day of departure.
EC261/2004 stipulates that operating carrier of the cancelled/delayed segment has to take care of the rebooking.