Concur Travel and Expense (CTE) Corporate Travel Site
May 1, 2019, 9:50 pm
#76
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
Concur is just software not a travel agent. Your corporate travel agent will need to tell you what kind of rates they are providing.
May 2, 2019, 10:14 am
#77
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,555
My experience is that points accrue at hotels and on airlines. YMMV based on your company's travel agent or settings inside of Concur for what rates you can access. (For example, I've had issues securing government rates even when they are available on the hotel website.)
May 3, 2019, 5:16 pm
#78
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,410
I try to avoid my company's SAP-Concur at all costs, ALAS here I am. Can I really not preview a flight&hotel combination without first booking and confirming the flight and THEN moving onto the hotel? I just want to preview the combined cost before confirming any reservation...
May 3, 2019, 6:19 pm
#79
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Concur is simply compliance software. It is neither a TA nor even true booking software. It is programmed according to your employer's travel policies and reports out to your employer as programmed.
If your employer permits it, you may book fully refundable F or you may be limited to BE. Whether and what you earn is a function of the inventory arranged by your enrolled corporate TA. If your employer chooses, it may limit you to BULK and similar fares or it may set up a contract with a hotel chain which trades a discount for points. All up to the employer and enforced by Concur.
Don't look to others' experiences to determine how you will be treated. Somebody else may have an entirely different set of policies.
If your employer permits it, you may book fully refundable F or you may be limited to BE. Whether and what you earn is a function of the inventory arranged by your enrolled corporate TA. If your employer chooses, it may limit you to BULK and similar fares or it may set up a contract with a hotel chain which trades a discount for points. All up to the employer and enforced by Concur.
Don't look to others' experiences to determine how you will be treated. Somebody else may have an entirely different set of policies.