It's a bug - the tool seems to default to the "34,000 mile exceeded" error, when for whatever reason it cannot price up the itinerary.
In your particular itinerary there is an error, which will result in its failing to price up.
The error is that you have too many flight segments in Europe. You have five and you're only allowed four.
LON-LYS-LON-DXB-xDOH-LON.

ETA. I see danger and Dr. HFH posted while I was slowly typing my reply. :D

Thanks for the quick responses! Managed to get it to price up with your advice :)

deleted as wrong forum - have reposted

In fairness I haven't been able to get the OW tool to actually price anything decent recently. ex-TYO, ex-OSL, and ex-CMB, all same result. I need to make friends with a travel agent but hate to have them pricing stuff just for the sake of it. I will definitely book another soon but trying to compare my options since I have zero expense ex-TYO, and it's a lot cheaper on miles to go to CMB vs. OSL.

I think we discussed the Oneworld RTW guide sticky, that the tool does not recognize many of the cities/airports. It used to realially autofill the airport codes. Is there away to get it to do so again?

For example I can't get Jakarta or Panama City to appear.

Yes, I know the tool is buggy but I can't find another no cost options to run preliminary ideas through. Suggestions welcome. Thanks

For a complex fare product like xONEx, you will need to work with a travel agent if you are looking to price out multiple itineraries.
TA fees vary widely but overall the cost should not be a significant burden.
I know it's hard to think about paying for services that you do not view as worthy of your money, but think of it as getting access to better technology.

• There is no incentive for GDS systems to create a free user-friendly interface open to the public, because that would impact their revenue streams of subscription fees.
• There is little/no incentive for Oneworld to improve their online tool to handle complex xONEx or xGLOBx itineraries.. they are perfectly fine with you booking a simple trip < 10 segments, for example.
• AA has invested in growing their RTW agent team instead of pursuing a self-service route, so there's no future tool there either.

Yes, I understand the economics. I do use AA RTW to actually book. However in the past I have priced about 15 or so different options for each booking. The oneworld tool was buggy but it got me the information I needed to know before calling a human. Mainly alerting me to stupid mistakes that I was making and showing me different flight options. Now it is just not populating the different stops which it did before. Oh well, I will wait and try again. Thanks.

I've been using it just to check general pricing from a few origination points, but know I can do better outside the tool. But for that I just use a simple itinerary that's far from the completed one I want.

I have in the past successfully priced out 3 of them in the tool that were quite complex but can't get it to do much anymore. But I still ended up paying $125 change fees right after booking on 2 of them to switch to code shares that were more friendly to AAdvantage earning. So for around that you could get quite a few travel agents to book it for you as you want up front without the headache of dealing with QF as your ticketing airline. As long as you've done a good bit of your homework up front. For example we all know that the tool won't put QR as your first carrier, so just pick something else to get a ballpark price then get your agent to use QR instead. Depending on a few variables it is unlikely to increase your cost when you switch it to QR, at least not significantly and may very well decrease.

So I changed to Chrome as my browser and the tool started working again. What browser has everyone had luck with?

Also since FIJI Airways in now a Oneworld partner should they appear in the tool? I have been looking at New Zealand and Australia routes for my next booking and only American and Qantas appear.

Anyone trying to use Fiji? Seems that would avid alot of surcharges. Thanks.

I am using Microsoft Edge - no problems (other than all the bugs of course)

I just entered the following, simple, itinerary into the tool:

CXI-NAN-SYD-LHR-LAX-HNL-CXI

The tool flagged it as valid
but failed to price it

FYI:

• ExpertFlyer show some published Oneworld Explorer fares from Christmas Island (i.e. CXI, in the Republic of Kiribati)
• FJ is the only airline that flies there - it stops there once a week (while flying between NAN and HNL, and it does the return trip on the same day. That's it, no other flights the rest of the week

The tool actually seems to have become *much* more performant in the last day or so, and it seems there's some progress on fixing some of the rule glitches. I no longer see the Distance limit when adding in too many segments in a specific zone. So... progress :)

That's promising! May get new bugs as old issues are worked on but hopefully after a period of changes it'll settle and actually work 🤞 -- I was about to ask if someone with access to a GDS and was slightly technically might be interested in a brainstorm call to discuss what an itineray validator tool needs. I've been looking at using AI to write application specifications and then having AI produce the app so this might have been a fun and useful real world test case but not if someone is finally fixing the official tool.

[bit more context: the tool in Oneworld Itinerary Validator Thread is long dead but I think I have the code somewhere (iirc I hosted it for a while) which would be a fair starting point. It would be nice to have a way to validate and/or price a route even if you can't then book. It could also make an agent more willing to provide cost effective booking services (the tool could kick out a validated available route which they require to service a request). Very much idle musing at this point but might have been worth a chat if we thought the official tool was near certain to remain borderline unuseable]

Do you mean the fare consturction info that itamatrix displays?

Fare Construction (can be useful to travel agents)
LON QR DOH BA BKK Q30.00 Q17.60 460.38VLXF80S7 NUC 507.98 END ROE 0.738519 XT 121.20GB 69.60UB 16.50G4 4.10PZ 16.50QA 2.70R9 1.10E7 0.50G8 155.30YQ 10.00YR

I've written ~200 lines of Python that can run some very basic checks on a route. It's extremely rudimentary and requires manual labelling of whether each flight is an intracontinental or an intercontinental flight, but I've found it useful for quickly checking that I've breached none of the limits on the number of segments, free flight segments within each continent, intercontinental departures/arrivals, stopovers, etc. It also tells me how many of each I have left. It can also generate links to the Great Circle Mapper and the xONEx Credit Calculator (for BA).

Here it is if anyone's interested in playing with it: https://pastebin.com/nbuBPgBu

Could probably hook it up to a route/airport database and make it identify the type of each segment automatically.

As for pricing, I've got another script that takes a list of segments (origin-destination + marketing carrier + whether it's a stopover or not) and converts it into a request to the OW RTW backend API for pricing. It's useful for getting a rough estimate of YQ/YR and how that varies depending on the route and marketing carriers, and unlike the frontend you don't have to bother with actual dates or flight numbers and codeshares aren't an issue, but unfortunately it's still got some of the limitations present on the website (e.g. the first segment can't be marketed by QR and it seems to reject some valid routes). Not sure how useful that one is though... it'll probably require actual access to a GDS to make something better than the official tool.

ps: not really convinced AI would be capable of doing what you want properly.

I meant a tool which takes a route whichi (MUST) confirm if it's within the rules or not, ideally it SHOULD explain why fails are invalid, clearly it SHOULD also confirm that the route exists (oneworld flies those segments).It COULD also confirm availbility (LDA) for specific dates, and finally WOULD ideally price up. Ideally it SHOULD also do whatever it can to be helpful for a travel agent which at best (if it can do all the way up to pricing) would be fare construction but even just a consistently formatted validated route feels helpful, especially if availability for specific dates has been confirmed.