Oneworld payment problems when BA ticketing
Jan 13, 2009 | 5:46 pm
#1
Original Poster
Join Date: Sep 2008
Posts: 19
Oneworld payment problems when BA ticketing
For anyone thinking of this avoid as BA can't take payment at the moment - a problem in their systems where they can't get the BA computers to spk to the oneworld computers
I want to go to LHR-DEL on my first segment so it is a BA ticket.
I have a LONE5 which is all confirmed but I can't pay for it over the phone - am having to go up to LHR to have my card swiped!
Tried calling the AA ATW desk in the States but they wouldn't ticket this as I have no AA flights even if I went LHR-HEL which is a codeshare with Fin-air
I want to go to LHR-DEL on my first segment so it is a BA ticket.
I have a LONE5 which is all confirmed but I can't pay for it over the phone - am having to go up to LHR to have my card swiped!
Tried calling the AA ATW desk in the States but they wouldn't ticket this as I have no AA flights even if I went LHR-HEL which is a codeshare with Fin-air
Jan 16, 2009 | 7:06 am
#2
Original Poster
Join Date: Sep 2008
Posts: 19
An update on this - went to London City and paid no problem and have the eticket
However BA do have an unresolved softwate problem for taking payment so be aware that unless they can tell u it is resolved u will need to go to a BA desk at ur local airport and pay - not all airports have them - Stanstead for example
However BA do have an unresolved softwate problem for taking payment so be aware that unless they can tell u it is resolved u will need to go to a BA desk at ur local airport and pay - not all airports have them - Stanstead for example
Jan 19, 2009 | 7:15 am
#4
Join Date: May 2002
Location: Roses, Costa Brava, Spain
Programs: Seniors Bus Pass, lots of old plastic claiming to be precious metal
Posts: 512
Jan 19, 2009 | 8:38 pm
#5
Join Date: Sep 2002
Programs: Mucci Gold Class
Posts: 2,045
Having a problem right now with an ex-US ticket first sector on BA. Booked Thursday night and called BA US first thing Friday to pay. Rep said ticket was showing as 'expired' - as if I had waited more than 3 days to pay. Told her I had booked it the night before and she said she'd rebuild it and email me if there was a problem. No news at COB so called back and another rep said it was in process and should see the charge on my cc (and e-ticket # on checkmytrip.com/ba.com) on Saturday. Got back tonight and none of the above has happened, and Amadeus reservation has completely disappeared.
FFS.
FFS.