Do surface segments now count towards 20 segments?!
Dec 13, 2007 | 3:40 pm
#1
Original Poster
Join Date: Jul 2005
Location: SJU
Posts: 1,542
Do surface segments now count towards 20 segments?!
I just noticed this on oneworld.com explorer
"You can fly up to 20 flight segments on your trip. Travel between two points by surface transportation will count as one flight segment."
and I was trying to reissue a ticket over the phone and they wouldn't allow me to have land segments becaues it put me over 20 segs. Does anyone have any info on this? And does it apply to tickets that were issued before this rule change.
"You can fly up to 20 flight segments on your trip. Travel between two points by surface transportation will count as one flight segment."
and I was trying to reissue a ticket over the phone and they wouldn't allow me to have land segments becaues it put me over 20 segs. Does anyone have any info on this? And does it apply to tickets that were issued before this rule change.
Dec 13, 2007 | 4:18 pm
#4
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Edited to add: I suggest you take a look at the entire thread about surface segments, and this post in particular: http://www.flyertalk.com/forum/showp...8&postcount=97
Last edited by Viajero; Dec 13, 2007 at 4:25 pm
Dec 13, 2007 | 6:12 pm
#5
Join Date: May 2002
Location: Valencia, Spain
Posts: 816
Do surface segments now count towards 20 segments?
Yes. And sadly it also includes land travel between two ariports in the same city. There is no "co-terminal" waiver.
Which is particularly frustrating if you want to go anywhere other than BA in Argentina, because all Lan Argentina domestic flights go to/from AEP, whereas all international flights are to/from EZE.
So you end up with two wasted "land segments".
There are probably other examples too.
Happy Travels.
Yes. And sadly it also includes land travel between two ariports in the same city. There is no "co-terminal" waiver.
Which is particularly frustrating if you want to go anywhere other than BA in Argentina, because all Lan Argentina domestic flights go to/from AEP, whereas all international flights are to/from EZE.
So you end up with two wasted "land segments".
There are probably other examples too.
Happy Travels.
Dec 13, 2007 | 9:05 pm
#7
Original Poster
Join Date: Jul 2005
Location: SJU
Posts: 1,542
Thanks - I'm surprised I missed that big thread. I think a superviser at the ATW desk should do the trick. I didn't know the change was made so long ago since I reissued a ticket a month ago with no issues. This ticket was issued in march of 07 so it should be good to go.
Dec 17, 2007 | 11:01 am
#8
Join Date: Mar 2005
Location: SYD
Posts: 3,045
Thanks - I'm surprised I missed that big thread. I think a superviser at the ATW desk should do the trick. I didn't know the change was made so long ago since I reissued a ticket a month ago with no issues. This ticket was issued in march of 07 so it should be good to go.