Changing flights with oneworld explorer
Jun 22, 2006 | 7:12 am
#1
Original Poster
Join Date: Jun 2006
Posts: 8
Changing flights with oneworld explorer
Hi everyone
I bought my RTW ticket with Cathay Pacific in Delhi, India. I'm due to fly out from Tokyo on the 30th of June to Fan Francisco through LAX with American Airlines. Something's come up and I now need to be in SF on the 27th.
I called Cathay Pacific and they told me it shouldn't be a problem, but to call AA to get it confirmed.
After ringing AA, they told me that it is impossible to fly out any earlier than the date on my ticket. However, according to their website, there are still tickets available, though only full fare seats.
Is it possible that the representative was wrong? Should I be able to change my ticket provided seats are available?
Thanks in advance
I bought my RTW ticket with Cathay Pacific in Delhi, India. I'm due to fly out from Tokyo on the 30th of June to Fan Francisco through LAX with American Airlines. Something's come up and I now need to be in SF on the 27th.
I called Cathay Pacific and they told me it shouldn't be a problem, but to call AA to get it confirmed.
After ringing AA, they told me that it is impossible to fly out any earlier than the date on my ticket. However, according to their website, there are still tickets available, though only full fare seats.
Is it possible that the representative was wrong? Should I be able to change my ticket provided seats are available?
Thanks in advance
Jun 22, 2006 | 7:29 am
#4
Join Date: Jun 2000
Location: LAX
Posts: 3,641
Your RTW tickets are only valid for the discount class for which they're issued, so availability of full-fare seats won't do you any good. You may implore the airline to make more discount seats available on the flight you need - sometimes that works, sometimes not. AA is fairly stingy.
Alternately, is there anything keeping you re-routing NRT-HKG-SFO on Cathay instead of taking the AA flight? There will be a change fee of USD125. That assumes Cathay has seats, of course.
Please say the class and type of tickets or more help.
Alternately, is there anything keeping you re-routing NRT-HKG-SFO on Cathay instead of taking the AA flight? There will be a change fee of USD125. That assumes Cathay has seats, of course.
Please say the class and type of tickets or more help.
Jun 22, 2006 | 7:41 am
#6
Original Poster
Join Date: Jun 2006
Posts: 8
Originally Posted by JohnAx
Your RTW tickets are only valid for the discount class for which they're issued, so availability of full-fare seats won't do you any good. You may implore the airline to make more discount seats available on the flight you need - sometimes that works, sometimes not. AA is fairly stingy.
Alternately, is there anything keeping you re-routing NRT-HKG-SFO on Cathay instead of taking the AA flight? There will be a change fee of USD125. That assumes Cathay has seats, of course.
Viajero, AA's site says there are some seats available ... NRT-DFW-SFO, NRT-LAX-SFO, NRT-SJC-SNA-SFO?
Thanks a million, both of you, for your help.
Jun 22, 2006 | 7:47 am
#7
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Originally Posted by the strange guy
...Viajero, AA's site says there are some seats available ... NRT-DFW-SFO, NRT-LAX-SFO, NRT-SJC-SNA-SFO?
Jun 22, 2006 | 8:02 am
#9
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Originally Posted by the strange guy
Sorry, I didn't realise that. When you say I must reissue my ticket and pay the fee, do you mean the $125 route change fee? I'm more than happy to pay this.
Jun 22, 2006 | 8:13 am
#10
Original Poster
Join Date: Jun 2006
Posts: 8
Going through HKG isn't possible as I have already flown from there to here (NRT). I'll try calling CX in the morning (It's past 23.00 here at the moment) and see what they say, unless you think I should call their US office. I guess I'll just have to plead my case. If I have to fly on the 26th then that's what I'll do. Thanks again for your help.
Jun 22, 2006 | 8:20 am
#11
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Originally Posted by the strange guy
Going through HKG isn't possible as I have already flown from there to here (NRT)...
Jun 22, 2006 | 11:11 am
#13
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
AA has so many flights out of NRT that I would be somewhat surprised to have no L availability each day on at least one of these flights. You need to check NRT-ORD, NRT-JFK as well as NRT-LAX, NRT-DFW and of course your first choice would be NRT-SJC (San Jose is 30 miles from SFO, so you don't need to fly from SJC to SFO, just drive or take a bus).
Jun 22, 2006 | 11:49 am
#14
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 12,555
EF says this right now:
AA 170 NRT-LAX Dep 06/27/06 04:25PM Arr 06/27/06 10:10AM
F7 J7 D7 I7 Y7 B7 H6 K5 M5 L4 W4 V3 S2 N1 Q0 O0
AA 1936 LAX-SFO Dep 06/27/06 01:50PM Arr 06/27/06 03:05PM
F4 Y7 B7 H6 G1 K5 M5 L4 W4 V3 S2 N1 Q0 O0
No reissue fee would be needed, just stickers.
AA 170 NRT-LAX Dep 06/27/06 04:25PM Arr 06/27/06 10:10AM
F7 J7 D7 I7 Y7 B7 H6 K5 M5 L4 W4 V3 S2 N1 Q0 O0
AA 1936 LAX-SFO Dep 06/27/06 01:50PM Arr 06/27/06 03:05PM
F4 Y7 B7 H6 G1 K5 M5 L4 W4 V3 S2 N1 Q0 O0
No reissue fee would be needed, just stickers.
Jun 23, 2006 | 3:00 am
#15
Original Poster
Join Date: Jun 2006
Posts: 8
Hi everyone
I successfully changed my ticket to the 28th, NRT-LAX-SFO. I think maybe the original AA representative was having a bad day or just didn't know how to handle my request as she was adament it would be impossible to change flights. I had very little trouble when I called today and was speaking to a different lady. There was no need for pleading! I'm going to ring again tommorow and confirm that my tickets are reserved.
Thank you everyone who helped me!
I successfully changed my ticket to the 28th, NRT-LAX-SFO. I think maybe the original AA representative was having a bad day or just didn't know how to handle my request as she was adament it would be impossible to change flights. I had very little trouble when I called today and was speaking to a different lady. There was no need for pleading! I'm going to ring again tommorow and confirm that my tickets are reserved.
Thank you everyone who helped me!