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Unconfirmed BA OWE restriction: surface segments 'count'

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Unconfirmed BA OWE restriction: surface segments 'count'

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Old Aug 22, 2005 | 6:02 am
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Unconfirmed BA OWE restriction: surface segments 'count'

According to BA MAD when a BA station has no manual ticketing (and MAD is one of them, having no paper ticket stock at all) surface segments count as part of the maximum 20 OWE segments allowed. The reason, again according to BA MAD, is that Amadeus cannot issue a ticket with more than 20 segments, and since surface segments have to be coded in the system as void segments, they 'count'. If the BA station has paper tickets, and is authorised to issue hand-written tickets, they concede the situation 'may' be different, but in places with fully automated systems, such as MAD, surface segments 'count'.

Last edited by Viajero; Aug 22, 2005 at 6:06 am
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Old Aug 22, 2005 | 9:06 am
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I believe this is documented in the sticky "Oneworld Explorer FAQ" post on this forum...
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Old Aug 22, 2005 | 9:16 am
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Originally Posted by azmojo
I believe this is documented in the sticky "Oneworld Explorer FAQ" post on this forum...
I'm sorry, I must be blind, because I just cannot see it. Could you please indicate the part of the FAQ where this is documented?
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Old Aug 24, 2005 | 3:38 pm
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Nevermind. I swear I've seen it somewhere, can't find it now.
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Old Aug 24, 2005 | 4:13 pm
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The surface segment counting as one of your allowed segments came into being when AA went to a max of 16 segments for all awards. It is due to AA's ticketing rqmts and the fact that a surface segment uses on of the allowed slots in the ticketing system. I don't think that it applies to paid tickets.

The bigger question is, what about a 20 segment trip where a paper ticket is needed because a station on the trip is not set up for e-tickets. CMB and TIP come to mind.

Last edited by headinclouds; Aug 24, 2005 at 4:16 pm
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Old Aug 24, 2005 | 6:44 pm
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Originally Posted by headinclouds
... The bigger question is, what about a 20 segment trip where a paper ticket is needed because a station on the trip is not set up for e-tickets. CMB and TIP come to mind.
I have just been advised that ticketing is complete on a 20 flight segment DONE4 ex CMB which also contains a surface segment MEL-SYD.

So no problems I guess; although until I collect my tickets on October, I will only be 99% certain.

Code:
 8.SS:   QF1030 D ... PERCNS HK1   2245 0455+1  E  *QF*
 9.SS:   QF703  D ... CNSMEL HK1   1250 1710    E  *QF*
10.SS:     ARNK       MELSYD
11.SS:   QF029  D ... SYDLHR HK1   1805 0715+1  E  *QF*
12.SS:   BA109  D ... LHRDXB HK1   2140 0825+1  E  *BA*
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