Extending a DONE4 validity - any chance?
Sep 5, 2025 | 12:38 am
#1
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Join Date: Mar 2007
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Extending a DONE4 validity - any chance?
This is probably a hopeless case but asking anyway. We started a DONE4 back in January but after completing the first leg fell sick so had to return home (on a separate ticket). We haven't been able to use the rest of the ticket and the earliest possible time to complete the next segment will be a few days after 12 months since we took the first flight. Do I have any hope of extending the ticket validity to cover the rest of the trip (about 1 month)?
Sep 5, 2025 | 12:55 am
#3
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It's a good question and the answer is, the money is already spent as far as the accounting department is concerned. Getting a refund and spending it again is a more difficult discussion. 
Sep 5, 2025 | 3:50 am
#4
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This is probably a hopeless case but asking anyway. We started a DONE4 back in January but after completing the first leg fell sick so had to return home (on a separate ticket). We haven't been able to use the rest of the ticket and the earliest possible time to complete the next segment will be a few days after 12 months since we took the first flight. Do I have any hope of extending the ticket validity to cover the rest of the trip (about 1 month)?
Sep 5, 2025 | 3:58 am
#5
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Join Date: Mar 2007
Programs: BA GFL, GGL, CCR; Flying Blue Silver; Marriott PFL, Ambassador; Hilton Diamond
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Yeah I posted this in the wrong thread originally. Should have been here. I am sure one of the powers-that-be can delete the other thread.
Sep 9, 2025 | 3:36 am
#6
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Join Date: Mar 2007
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So no was the answer to extending it. Can anyone point me to the cancellation rules for a DONE4? BA is telling me the way they calculate it is pricing a one way flight to LA and refunding whatever is left over (which cannot be much if anything). I want to check that information.
Sep 9, 2025 | 4:40 am
#7
Join Date: Mar 2000
Posts: 1,031
So no was the answer to extending it. Can anyone point me to the cancellation rules for a DONE4? BA is telling me the way they calculate it is pricing a one way flight to LA and refunding whatever is left over (which cannot be much if anything). I want to check that information.
For partially used transportation the refund if any will be the difference between the fare paid and the fare for the transportation used less the fee specified in (1) above.