RTW booking issue
Mar 29, 2022, 6:09 am
#1
Original Poster
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,902
RTW booking issue
I have prviously booked an RTW without any problems
I am currently trying to book Europe (I have tried UK and Poland as starting points) to JNB to Melbourne to LaX to Europe
I keep getting an error message that I must go in one direction and cross both the atlantic and pacific only once
As far as I can make out that is what I am doing.
I get this trying the trip in reverse too.
Any ideas?
I am currently trying to book Europe (I have tried UK and Poland as starting points) to JNB to Melbourne to LaX to Europe
I keep getting an error message that I must go in one direction and cross both the atlantic and pacific only once
As far as I can make out that is what I am doing.
I get this trying the trip in reverse too.
Any ideas?
Mar 29, 2022, 3:23 pm
#3
Original Poster
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,902
Krk jnb melbourne sfo lhr krk
I find availability issues melbourne sfo so i fix that with melbourne sydney lax
Then i get this error about going in one direction and crossing the 2 oceans
I find availability issues melbourne sfo so i fix that with melbourne sydney lax
Then i get this error about going in one direction and crossing the 2 oceans
Mar 29, 2022, 8:51 pm
#4
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,464
I investigated your problem using the tool (a simple KRK-JNB-SYD-LAX-LHR-KRK itinerary). Got the same error message, which appears on the second screen - where you can choose your flights.
This is actually a combination of two known bugs (well known to me, not sure if they've been reported in the xONEx online tool bugs thread - FlyerTalk Forums)
Just noticed your handle scottishpoet. When in Melbourne you must visit my favourite pub The Drunken Poet
This is actually a combination of two known bugs (well known to me, not sure if they've been reported in the xONEx online tool bugs thread - FlyerTalk Forums)
- The tool for some reason cannot see availability which is there (according to other tools such as ExpertFlyer)
- The tool sometimes suggests illegal routings
- The tool cannot see any trans-pacific availability (Australia to Nth America), so
- It suggests only flights via London (SYD-LHR-LAX); since you are flying an Eastbound RTW (because of your JNB-SYD flight), to switch to Westbound (the suggested SYD-LHR-LAX flights) is not allowed
Just noticed your handle scottishpoet. When in Melbourne you must visit my favourite pub The Drunken Poet
Last edited by pandaperth; Mar 29, 2022 at 9:00 pm
Mar 30, 2022, 1:57 am
#5
Original Poster
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,902
I investigated your problem using the tool (a simple KRK-JNB-SYD-LAX-LHR-KRK itinerary). Got the same error message, which appears on the second screen - where you can choose your flights.
This is actually a combination of two known bugs (well known to me, not sure if they've been reported in the xONEx online tool bugs thread - FlyerTalk Forums)
Just noticed your handle scottishpoet. When in Melbourne you must visit my favourite pub The Drunken Poet
This is actually a combination of two known bugs (well known to me, not sure if they've been reported in the xONEx online tool bugs thread - FlyerTalk Forums)
- The tool for some reason cannot see availability which is there (according to other tools such as ExpertFlyer)
- The tool sometimes suggests illegal routings
- The tool cannot see any trans-pacific availability (Australia to Nth America), so
- It suggests only flights via London (SYD-LHR-LAX); since you are flying an Eastbound RTW (because of your JNB-SYD flight), to switch to Westbound (the suggested SYD-LHR-LAX flights) is not allowed
Just noticed your handle scottishpoet. When in Melbourne you must visit my favourite pub The Drunken Poet
Mar 30, 2022, 3:24 am
#6
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,009
SYD-HNL-LAX/SFO/xxx available? Going in the direction you want
Remember SYD is not the only airport in AU that has QF flights to USA: BNE & MEL
Other USA destinations: DFW and your SFO
http://www.gcmap.com/mapui?P=c%3Ablu...=bm&PW=3&DU=mi
Remember SYD is not the only airport in AU that has QF flights to USA: BNE & MEL
Other USA destinations: DFW and your SFO
http://www.gcmap.com/mapui?P=c%3Ablu...=bm&PW=3&DU=mi
Mar 30, 2022, 9:32 am
#7
Original Poster
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,902
SYD-HNL-LAX/SFO/xxx available? Going in the direction you want
Remember SYD is not the only airport in AU that has QF flights to USA: BNE & MEL
Other USA destinations: DFW and your SFO
A map from Great Circle Mapper - Great Circle Mapper
Remember SYD is not the only airport in AU that has QF flights to USA: BNE & MEL
Other USA destinations: DFW and your SFO
A map from Great Circle Mapper - Great Circle Mapper
Mar 30, 2022, 10:34 am
#8
Original Poster
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,902
well despite picking days with BLUE "high availability" I just get for both MEL and SYD into HNL
For the date you selected, we were unable to find any availability, please select an alternate day.
I have tried for several dates in May and June, in both Y and J
It kinda feels the OW RTW tool is unusable at the moment, I don;t mind a bit of tweaking bit with dates and airports but on the whole I want trips to places I want to go and the tool figures out the routing, not going to places the tool can route me
For the date you selected, we were unable to find any availability, please select an alternate day.
I have tried for several dates in May and June, in both Y and J
It kinda feels the OW RTW tool is unusable at the moment, I don;t mind a bit of tweaking bit with dates and airports but on the whole I want trips to places I want to go and the tool figures out the routing, not going to places the tool can route me