Flight code change
Mar 12, 2019 | 3:38 pm
#1
Original Poster
Join Date: Apr 2018
Location: HKG/LON
Programs: QRPC-Plat/OWE, MPC, BAEC
Posts: 110
Flight code change
Hi all,
Sorry if this has been answered somewhere else.
I have a LONE3 ticket, which I've already flown the first flight. For better accrual rate I've called the AA RTW desk (who issued the ticket in the first place) to change one of the flights from a prime flight on S7 to a codeshare on CX (same flight time and date). To my surprise the agent told me that I will have to pay additional fare surcharge collected by CX, and said she'd confirmed with 3 sources from the Rates Desk. Have any of your tried changing flight codes/ what is the policy on fuel surcharges/taxes for a change in date/time/carrier?
Thank you so much!
HMA
Sorry if this has been answered somewhere else.
I have a LONE3 ticket, which I've already flown the first flight. For better accrual rate I've called the AA RTW desk (who issued the ticket in the first place) to change one of the flights from a prime flight on S7 to a codeshare on CX (same flight time and date). To my surprise the agent told me that I will have to pay additional fare surcharge collected by CX, and said she'd confirmed with 3 sources from the Rates Desk. Have any of your tried changing flight codes/ what is the policy on fuel surcharges/taxes for a change in date/time/carrier?
Thank you so much!
HMA
Mar 12, 2019 | 8:50 pm
#2
Join Date: Mar 2000
Posts: 1,029
Yes, I've had the same experience before. I had LHR-HEL as part of a DONE4 and was trying to change the flight from BA code to AY code (it was AY metal), the surcharges for AY code would have been significantly (>100) higher than those on BA code so I didn't do it. It's also likely that the ticket would need to be re-issued which would trigger the change fee of $125.
Mar 13, 2019 | 8:11 am
#3
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,755
I, when I was BA Rates, would have also recalculated the taxes, fees and charges with the carrier change. I wouldn't have charged the change fee, as it wasn't a change in routing.
Mar 13, 2019 | 9:28 pm
#4
Original Poster
Join Date: Apr 2018
Location: HKG/LON
Programs: QRPC-Plat/OWE, MPC, BAEC
Posts: 110
Yes, I've had the same experience before. I had LHR-HEL as part of a DONE4 and was trying to change the flight from BA code to AY code (it was AY metal), the surcharges for AY code would have been significantly (>100) higher than those on BA code so I didn't do it. It's also likely that the ticket would need to be re-issued which would trigger the change fee of $125.
May 3, 2019 | 5:50 pm
#5
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,103
I have a LONE3 ticket, which I've already flown the first flight. For better accrual rate I've called the AA RTW desk (who issued the ticket in the first place) to change one of the flights from a prime flight on S7 to a codeshare on CX (same flight time and date). To my surprise the agent told me that I will have to pay additional fare surcharge collected by CX
The ticket would need to be reissued, but the $125 fee would not apply. That fee is for route changes. Certainly AA would not charge the $125 fee for making date/time/carrier changes only.
May 6, 2019 | 7:35 am
#6
Original Poster
Join Date: Apr 2018
Location: HKG/LON
Programs: QRPC-Plat/OWE, MPC, BAEC
Posts: 110
Hi Anabolism,
Thank you very much. Will bear that in mind.
Have a lovely day.
Best,
HMA
Thank you very much. Will bear that in mind.
Have a lovely day.
Best,
HMA
AA is very fond of recalculating taxes and airline-imposed fees whenever making a voluntary change. Since this is an xONEx ticket, you might try asking a different OneWorld airline if they would take over the ticket and make the change. You could ask CX, for example. If they quote you an additional add/collect that's the same or more than what AA quoted you, just thank them and hang up.
The ticket would need to be reissued, but the $125 fee would not apply. That fee is for route changes. Certainly AA would not charge the $125 fee for making date/time/carrier changes only.
The ticket would need to be reissued, but the $125 fee would not apply. That fee is for route changes. Certainly AA would not charge the $125 fee for making date/time/carrier changes only.
Jun 1, 2019 | 4:46 pm
#7
Join Date: Nov 2005
Posts: 626
AA is very fond of recalculating taxes and airline-imposed fees whenever making a voluntary change. Since this is an xONEx ticket, you might try asking a different OneWorld airline if they would take over the ticket and make the change. You could ask CX, for example. If they quote you an additional add/collect that's the same or more than what AA quoted you, just thank them and hang up.
The ticket would need to be reissued, but the $125 fee would not apply. That fee is for route changes. Certainly AA would not charge the $125 fee for making date/time/carrier changes only.
The ticket would need to be reissued, but the $125 fee would not apply. That fee is for route changes. Certainly AA would not charge the $125 fee for making date/time/carrier changes only.
When did AA start re-calculating for code / carrier changes ? Is it just to change the code or to a different carrier / flight ? Several years ago I would switch between CX, BA, and QF on the LHR-HKG or HKG-LHR flights at wiil with no cost.
Thanks
anc305
Jun 2, 2019 | 5:03 pm
#8
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,103
Of course, with the RTW desk being merged into Meeting Services, you might luck out and get an agent who just does the change without recalculating anything.
Last edited by anabolism; Sep 10, 2022 at 12:59 pm Reason: fix typo ("YR/YR" instead of "YQ/YR")