Premium Check In Denied
Nov 3, 2017 | 4:29 pm
#1
Original Poster
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, LH Sen, OneWorld Sapphire, IHG/Accor Diamond, Avis/Hertz President
Posts: 596
Premium Check In Denied
While waiting for CX check-in desk to open (Terminal 2 CGK), my wife spotted a premium Check-in Lounge (Premium Check-in located on the left hand side of the check in counters, just next to counter #12 ).
We went there just to be bounced back.
Did anyone else experience this refusal?
Ciao
Ulxima
We went there just to be bounced back.
Did anyone else experience this refusal?
Ciao
Ulxima
Nov 4, 2017 | 4:35 am
#2
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,220
Never been to CGK, but it sounds like one of those premium check-in desk operated by ground handling companies for selected credit card holders or those who purchased VIP services and unrelated to FFP benefits.
Nov 4, 2017 | 6:40 am
#3
Original Poster
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, LH Sen, OneWorld Sapphire, IHG/Accor Diamond, Avis/Hertz President
Posts: 596
That check-in area seems to allow passengers to enter directly inside the Premier Lounge, therefore immigration and check-in would be done there.
It would have been nice to give it a try.
Unfortunately I did not notice any Credit Card signs or opportunity to purchase VIP services, I will pay more attention the next time.
It looked (and I have been told by the agent there) like access was granted only to passengers flying business and/of first. All airlines operating at Terminal 2 were mentioned on the board.
U
It would have been nice to give it a try.
Unfortunately I did not notice any Credit Card signs or opportunity to purchase VIP services, I will pay more attention the next time.
It looked (and I have been told by the agent there) like access was granted only to passengers flying business and/of first. All airlines operating at Terminal 2 were mentioned on the board.
U
Nov 4, 2017 | 9:28 pm
#5
Original Poster
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, LH Sen, OneWorld Sapphire, IHG/Accor Diamond, Avis/Hertz President
Posts: 596
They said I was flying economy and that check in area was for business and first class passengers only
Any attempt to explain my status ended up in the same typical rubber wall answer: this area is for business and first class passengers only.
U
Any attempt to explain my status ended up in the same typical rubber wall answer: this area is for business and first class passengers only.
U