Help/Question
Aug 14, 2017 | 1:01 am
#1
Original Poster
Join Date: Jun 2017
Programs: BA
Posts: 14
Help/Question
Hi all,
Can someone please help with two questions.
1.
I was flying from Seoul to HK last week with Cathay, they moved me off the Cathay flight as it was delayed and I was going to miss my connection to London. I was moved to a budget Asian airline. I assume I will forgo the teir point and Avios I should have been giving?
2.
My connection flight was also Cathay Pacific from HK to London.
Whilst, they moved me the budget airline was delayed by an hr resulting in me missing my flight, when I landed Cathay Pacific ground staff met me and had a boarding pass for another Cathay flight 1hr later.
My question is. Will I get my tier points and Avios for this flight?
Can someone please help with two questions.
1.
I was flying from Seoul to HK last week with Cathay, they moved me off the Cathay flight as it was delayed and I was going to miss my connection to London. I was moved to a budget Asian airline. I assume I will forgo the teir point and Avios I should have been giving?
2.
My connection flight was also Cathay Pacific from HK to London.
Whilst, they moved me the budget airline was delayed by an hr resulting in me missing my flight, when I landed Cathay Pacific ground staff met me and had a boarding pass for another Cathay flight 1hr later.
My question is. Will I get my tier points and Avios for this flight?
Aug 14, 2017 | 1:40 am
#2
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
So, you were booked on CX for ICN-HKG-LHR.
The aircraft for ICN-HKG was late, so CX moved you to another airline.
The other airline was late anyway and upon arrival in HKG, CX moved you to the next HKG-LHR flight?
You should get points credited to BA for the HKG-LHR without issue unless CX did something to the FF number when they rebooked you.
Contact BA, tell them what happened and what flights you were booked on and ask for Original Routing Credit.
That should get you points as per what was booked rather then what was flown.
The aircraft for ICN-HKG was late, so CX moved you to another airline.
The other airline was late anyway and upon arrival in HKG, CX moved you to the next HKG-LHR flight?
You should get points credited to BA for the HKG-LHR without issue unless CX did something to the FF number when they rebooked you.
Contact BA, tell them what happened and what flights you were booked on and ask for Original Routing Credit.
That should get you points as per what was booked rather then what was flown.
Aug 14, 2017 | 9:20 am
#3
Moderator, OneWorld
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 12,497
As this thread was cross-posted on the BA board (which is where it belongs) I'm closing this thread.
Gardyloo
Oneworld moderator
Gardyloo
Oneworld moderator
