OneWorld Carriers Relocate at ZRH
Mar 31, 2003 | 11:15 pm
#1
Original Poster
Join Date: Sep 2002
Location: NYC
Posts: 1,223
OneWorld Carriers Relocate at ZRH
Members of oneworld, the leading international global airline alliance, operating at Zurich move their passenger facilities this week into new amenities at the airport developed specially for them. The transfer is one of the grouping’s largest co-location moves yet.
Four of oneworld’s eight carriers serve the Swiss city. American Airlines, Finnair and Iberia move into the new, bigger and better facilities tomorrow (Tuesday, 1 April), with British Airways following the next day (Wednesday, 2 April).
The new check-in desks and ticket counters are in the airport’s Check-in Area 1 (formerly known as Terminal A), at the end adjacent to Check-in Area 2 (formerly known as Terminal B) where they are currently housed.
Flights by British Airways, Finnair and Iberia will now depart from Pier A (formerly called Terminal A) and arrive at Arrival Hall 1. American Airlines services will continue to leave from Pier B (formerly called Terminal B) until September, until new facilities are built in Pier A to comply with security regulations for flights to the USA.
With the change of terminal, British Airways will close its Terraces Lounge in Pier B (formerly Terminal B). Instead, its premium passengers – along with those of Finnair and Iberia - will be able to use the Swiss lounge in Pier A (Terminal A). American Airlines’ premium passengers will continue to have access to the Swissport lounge in Pier B (formerly Terminal B).
The four airlines will share the 12 new custom-built check-in desks. Of the eight ticket counters, four will be dedicated to British Airways and two each to American and Iberia, with Finnair sales at the airport represented by its oneworld partners. All the new facilities will bear the logos of the four airlines and oneworld.
For employees of the airlines, the transfer of terminals will also mean new, larger offices.
oneworld Vice-President Customer Experience Ricardo Milani said: “This move forms part of oneworld’s overall strategy of bringing its member airlines together at airports around the world when it means improved services for customers and reduced costs for the carriers. At Zurich, our four on-line carriers will be able to offer their passengers much better facilities, while enjoying significant efficiencies themselves.”
The opportunity to move into new premises at Zurich arose from the latest phase of the airport’s expansion. Ralf Etzold , Head of Ground Operations for Unique Zurich Airport Ltd, said: “We agreed that the four oneworld carriers operating at Zurich should move because this would optimise overall operational efficiency across the two terminals, making best use of available infrastructure.”
oneworld carriers operate a total of 34 flights most days to and from Zurich:
# American Airlines - Dallas/Fort Worth and New York JFK, both daily.
# British Airways - London Heathrow six a day and Manchester twice daily, with one of these flights extending to Glasgow.
# Finnair – Helsinki twice daily.
# Iberia – Madrid three times a day and Barcelona twice daily.
From these oneworld hub airports, the grouping’s carriers together offer flights to a total of 135 territories worldwide – more than any other airline alliance offers - and more than 550 destinations.
With Zurich, oneworld member airlines now share facilities at around 25 airports around the world, including Amsterdam, Bangkok, Beijing, Birmingham, Brussels, Buenos Aires, Dusseldorf, Frankfurt, Hamburg, Helsinki, London Heathrow, Madrid, Manchester, Melbourne, Miami, Munich, New York JFK, Singapore, Stockholm, Sydney, Toronto and Vancouver.
Source: http://www.oneworld.com
Four of oneworld’s eight carriers serve the Swiss city. American Airlines, Finnair and Iberia move into the new, bigger and better facilities tomorrow (Tuesday, 1 April), with British Airways following the next day (Wednesday, 2 April).
The new check-in desks and ticket counters are in the airport’s Check-in Area 1 (formerly known as Terminal A), at the end adjacent to Check-in Area 2 (formerly known as Terminal B) where they are currently housed.
Flights by British Airways, Finnair and Iberia will now depart from Pier A (formerly called Terminal A) and arrive at Arrival Hall 1. American Airlines services will continue to leave from Pier B (formerly called Terminal B) until September, until new facilities are built in Pier A to comply with security regulations for flights to the USA.
With the change of terminal, British Airways will close its Terraces Lounge in Pier B (formerly Terminal B). Instead, its premium passengers – along with those of Finnair and Iberia - will be able to use the Swiss lounge in Pier A (Terminal A). American Airlines’ premium passengers will continue to have access to the Swissport lounge in Pier B (formerly Terminal B).
The four airlines will share the 12 new custom-built check-in desks. Of the eight ticket counters, four will be dedicated to British Airways and two each to American and Iberia, with Finnair sales at the airport represented by its oneworld partners. All the new facilities will bear the logos of the four airlines and oneworld.
For employees of the airlines, the transfer of terminals will also mean new, larger offices.
oneworld Vice-President Customer Experience Ricardo Milani said: “This move forms part of oneworld’s overall strategy of bringing its member airlines together at airports around the world when it means improved services for customers and reduced costs for the carriers. At Zurich, our four on-line carriers will be able to offer their passengers much better facilities, while enjoying significant efficiencies themselves.”
The opportunity to move into new premises at Zurich arose from the latest phase of the airport’s expansion. Ralf Etzold , Head of Ground Operations for Unique Zurich Airport Ltd, said: “We agreed that the four oneworld carriers operating at Zurich should move because this would optimise overall operational efficiency across the two terminals, making best use of available infrastructure.”
oneworld carriers operate a total of 34 flights most days to and from Zurich:
# American Airlines - Dallas/Fort Worth and New York JFK, both daily.
# British Airways - London Heathrow six a day and Manchester twice daily, with one of these flights extending to Glasgow.
# Finnair – Helsinki twice daily.
# Iberia – Madrid three times a day and Barcelona twice daily.
From these oneworld hub airports, the grouping’s carriers together offer flights to a total of 135 territories worldwide – more than any other airline alliance offers - and more than 550 destinations.
With Zurich, oneworld member airlines now share facilities at around 25 airports around the world, including Amsterdam, Bangkok, Beijing, Birmingham, Brussels, Buenos Aires, Dusseldorf, Frankfurt, Hamburg, Helsinki, London Heathrow, Madrid, Manchester, Melbourne, Miami, Munich, New York JFK, Singapore, Stockholm, Sydney, Toronto and Vancouver.
Source: http://www.oneworld.com
Apr 1, 2003 | 3:55 pm
#2
Join Date: Oct 2000
Location: Carlton VIC
Posts: 1,420
I'll be coming throught the new arrangement tomorrow. Hopefully the check-in and ticketing desks are an improvement over Terminal B. If the new Swiss check-in areas are any indication, I'd say yes.
I know this is a temporary situation until the new construction is completed, but the only thing I'm not too excited about is sharing the Swiss lounge. While adequate, I can't help but imagine that it will be quickly overcrowded with the OW travellers plowing in.
I know this is a temporary situation until the new construction is completed, but the only thing I'm not too excited about is sharing the Swiss lounge. While adequate, I can't help but imagine that it will be quickly overcrowded with the OW travellers plowing in.
Apr 1, 2003 | 9:01 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routičres, PCR
Posts: 13,609
Whenever I have used the Swiss lounge, I have found it overcrowded with pathetically small tables and with obnoxious smells (cigars, etc) sometimes filtering through to the non-smoking area. Adding to this can only be a retrograde if temporary affair.
I suppose using the Swiss lounge is marginally better than down the stairs and round the corner for the BA lounge like it used to be in B.
Sadly, there is no Priority Pass lounge in A/1 (yet?).
[This message has been edited by Roger (edited 04-01-2003).]
I suppose using the Swiss lounge is marginally better than down the stairs and round the corner for the BA lounge like it used to be in B.
Sadly, there is no Priority Pass lounge in A/1 (yet?).
[This message has been edited by Roger (edited 04-01-2003).]
Apr 6, 2003 | 8:48 am
#5
Join Date: Jul 2001
Posts: 1,027
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by leroy11:
When did CX leave ZRH?</font>
When did CX leave ZRH?</font>
2001
http://202.66.146.82/listco/hk/catha...001/ar2001.pdf
Apr 6, 2003 | 1:32 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routičres, PCR
Posts: 13,609
It's not yet very efficient.
BA LHR-ZRH 3.4.03: passengers arrived at T2 (ex B) and baggage at T1 (ex A)! (Bus transfer - the drivers took a 'Unique' decision, it seems
.
BA ZRH-LHR 6.4.03: checked in at BA T1, gate was B28 (ex B)! - a coach transfer to the plane parked near the C gates.
The checkin lady offered us the use of the Swiss lounge in T1 and warned it's a 10-minute brisk walk to the B gates. We declined and used the Jet Aviation lounge in T2
.
BA LHR-ZRH 3.4.03: passengers arrived at T2 (ex B) and baggage at T1 (ex A)! (Bus transfer - the drivers took a 'Unique' decision, it seems
.BA ZRH-LHR 6.4.03: checked in at BA T1, gate was B28 (ex B)! - a coach transfer to the plane parked near the C gates.
The checkin lady offered us the use of the Swiss lounge in T1 and warned it's a 10-minute brisk walk to the B gates. We declined and used the Jet Aviation lounge in T2
.