Tier status update delay
Jan 13, 2017 | 3:58 am
#1
Original Poster
Join Date: Sep 2016
Programs: Iberia SAS
Posts: 66
Tier status update delay
Hello I just got my Iberia Oro status (OW Sapphire) a week ago, but the BA system does not recognize me as sapphire, only Ruby for the moment. I will be flying soon and I'd like to take advantage of the extra luggage and the lounge access. Does anyone know how long it takes for the status to be updated across all airlines? Is there a way that I can check my OW status online?
Thanks for your help!
Yago
Thanks for your help!
Yago
Jan 14, 2017 | 2:26 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,903
Did you book the flight before your new status was achieved?
The usual answer if to remove your freq flyer number from the reservation, save and then put back your freq freq flyer number. This refreshes the reservation.
The usual answer if to remove your freq flyer number from the reservation, save and then put back your freq freq flyer number. This refreshes the reservation.
Jan 14, 2017 | 2:34 pm
#3
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,953
Also, do you have your membership card, if so you can use this for proof even if t doesn't show on your booking.
Jan 14, 2017 | 2:36 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,903
Jan 14, 2017 | 3:48 pm
#5
Original Poster
Join Date: Sep 2016
Programs: Iberia SAS
Posts: 66
Thanks Mwenenzi for your reply. I booked immediately after getting my new status email. I have already tried re-entering my freq flyer number without any luck. With regards to seat selection, I was able to solve this by calling BA and they selected my seats for me; I even got the chance to select emergency exit seats on a transatlantic flight, something I don't think is a Sapphire privilege.
Jan 14, 2017 | 4:00 pm
#6
Original Poster
Join Date: Sep 2016
Programs: Iberia SAS
Posts: 66
Thanks for your comment!