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Old May 17, 2013 | 2:20 pm
  #1  
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Auckland Travel Agent

Could anyone provide contact information for a travel agent in Ackland New Zealand who could assist in issuing a One World RTW ticket?
Thanls in advance for the referral.

Rens
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Title edited by Gardyloo, Oneworld moderator - spelling correction

Last edited by Gardyloo; May 18, 2013 at 9:09 am
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Old May 17, 2013 | 4:53 pm
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Have you tried the OneWorld web site tool ?
Which airline for the first sector ?
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Old May 17, 2013 | 8:51 pm
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Perhaps if you spell AUCKLAND correctly, you might have better success in Googling for TAs there. Note many TAs these days will not take bookings over phone if they don't know you!
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Old May 20, 2013 | 12:13 pm
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Originally Posted by Mwenenzi
Have you tried the OneWorld web site tool ?
Which airline for the first sector ?
The first sector is on LAN
Yes, I booked through the One World web site, but received error messages when attempting to finalize. Hence the need for a Auckland based travel agent. Any suggestions?
Thanks in advance

Rens
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Old May 20, 2013 | 12:19 pm
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Originally Posted by Guy Betsy
Perhaps if you spell AUCKLAND correctly, you might have better success in Googling for TAs there. Note many TAs these days will not take bookings over phone if they don't know you!
Gut Betsy,

My apologies. I have obviously offended you with my poor keyboarding skills. This was not my intent.
Actually Google would autocorrect this mispelling and complete the search, a facility which this board lacks. I did also mistype in the Google search, but was able to reach some possibilities.
My preference would be a recommendation from an experienced user on this board, rather than a cold call, hence the request.
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Old May 20, 2013 | 3:54 pm
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Why not make the booking online and if it fails with credit card, give LAN a call on its NZ phone number and the agent will be able to sort out credit card issue and issue the ticket

Otherwise a travel agent is a travel agent; not wanting anything clever done, I would just pick one , give them a call and email itinerary and expected price and taxes
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Old May 20, 2013 | 3:57 pm
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Originally Posted by Dave Noble
Why not make the booking online and if it fails with credit card, give LAN a call on its NZ phone number and the agent will be able to sort out credit card issue and issue the ticket

Otherwise a travel agent is a travel agent; not wanting anything clever done, I would just pick one , give them a call and email itinerary and expected price and taxes
Do not try calling LAN.
IME they are transferring everything to SCL based call centre, line is terrible, long wait times and sometimes the accent/language barrier is unbreachable.
Do you need an Auckland based TA or just a NZ one?
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Old May 21, 2013 | 1:17 pm
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Originally Posted by Blackcloud
Do not try calling LAN.
IME they are transferring everything to SCL based call centre, line is terrible, long wait times and sometimes the accent/language barrier is unbreachable.
Do you need an Auckland based TA or just a NZ one?
I guess any NZ TA can do this, right?
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Old May 21, 2013 | 2:56 pm
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Flight Centre and STA are both international TAs that advertise extensively that they help with RTW itineraries (presumably mainly for the gap year crowd) but I know they have access to alliance products as well as consolidators etc. There are branches of both in NZ.

However I really don't see why the online tool wouldn't work.
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Old May 22, 2013 | 1:06 pm
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Originally Posted by Gardyloo
Flight Centre and STA are both international TAs that advertise extensively that they help with RTW itineraries (presumably mainly for the gap year crowd) but I know they have access to alliance products as well as consolidators etc. There are branches of both in NZ.

However I really don't see why the online tool wouldn't work.
Thanls
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