Consequences of MA demise
#1
Original Poster
Suspended
Join Date: Jul 2007
Posts: 866
Consequences of MA demise
If as a result of MA's demise my ticket now has to be rerouted, resulting in either an involuntary layover at a connection city OR in a rerouting resulting in the flown mileage to be exceeded (e.g. from a 10M to a 15M), may I expect the issuing carrier (also a OW carrier) on which the majority of the ticket was flown, to either pay for overnight accommodation or not to charge for the additional mileage?
What are the rules in such cases for any additional fuel surcharges becoming due for using alternative carriers instead of MA? Are these waived (in view of the involuntary nature of the change) or is the passenger expected to fork out?
What are the rules in such cases for any additional fuel surcharges becoming due for using alternative carriers instead of MA? Are these waived (in view of the involuntary nature of the change) or is the passenger expected to fork out?
#3

Join Date: Sep 2005
Programs: AA,BA,DEL,SPG,MAR
Posts: 49
If as a result of MA's demise my ticket now has to be rerouted, resulting in either an involuntary layover at a connection city OR in a rerouting resulting in the flown mileage to be exceeded (e.g. from a 10M to a 15M), may I expect the issuing carrier (also a OW carrier) on which the majority of the ticket was flown, to either pay for overnight accommodation or not to charge for the additional mileage?
What are the rules in such cases for any additional fuel surcharges becoming due for using alternative carriers instead of MA? Are these waived (in view of the involuntary nature of the change) or is the passenger expected to fork out?
What are the rules in such cases for any additional fuel surcharges becoming due for using alternative carriers instead of MA? Are these waived (in view of the involuntary nature of the change) or is the passenger expected to fork out?
You will be lucky if your MA ticket has any value or will be rerouted at all.
If you review your issuing carriers statements regarding MA you will see they have zero responsibility to do anything.
With that said some issuing carriers are choosing to assist ticket holders but not all.
Others are saying you should contact MA for help which will be futile.
Expecting layover costs or increased mileage cost reimbursement will most likely be an exercise in frustration.
Better possibility is you will have to purchase tickets to make up for the missing MA segments and or hotels.
I am scheduled for 2 MA Biz class segments on 2-11-2012 and the best case scenario in rescheduling. Worst case is cash out of pocket for flights and layover hotels.
Call your carrier, be nice and persistent. You may need to have a fork handy.
Guido88

