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Old Jan 14, 2011 | 9:10 am
  #1  
fumitani
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Is the OW RTW Pricing broken?
I built up an ex Japan and ex USA ex UK itinerary, but it gives me this error..



'Sorry, there was an error. The booking engine could not be contacted: Input string was not in a correct format.'
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Old Jan 14, 2011 | 1:56 pm
  #2  
tt7
 
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Originally Posted by fumitani
I built up an ex Japan and ex USA ex UK itinerary, but it gives me this error..

'Sorry, there was an error. The booking engine could not be contacted: Input string was not in a correct format.'
I'm not sure I understand an itinerary that is "ex Japan and ex USA ex UK" but I assume you mean you are starting in Japan and traveling via the US and the UK?

Ticketing is (usually) done by the marketing carrier of the first flight so the "booking engine" it is trying to contact will vary depending on which airline that is. All I can suggest is that you clarify your question and/or try again.
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Old Jan 14, 2011 | 5:26 pm
  #3  
SQ421
 
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Originally Posted by fumitani
'Sorry, there was an error. The booking engine could not be contacted: Input string was not in a correct format.'
fumitani, I'm getting the same error since yesterday (14th January) while trying to price out an itinerary on the RTW tool. If anyone's interested, by first carrier is Royal Jordanian, thus using the American Airlines booking engine to book and price tickets. Which carriers were your first flights on? Could always be an AA issue.
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Old Jan 14, 2011 | 8:56 pm
  #4  
fumitani
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Originally Posted by SQ421
fumitani, I'm getting the same error since yesterday (14th January) while trying to price out an itinerary on the RTW tool. If anyone's interested, by first carrier is Royal Jordanian, thus using the American Airlines booking engine to book and price tickets. Which carriers were your first flights on? Could always be an AA issue.
My first flights were on RJ, JL, AA, CX, BA, QF

I tried all kinds of different combinations. Yet it still gives me this error

I tried starting from. MAD, LHR, DXB, AMM, LAX, JFK, SIN, HKG, NRT, KIX etc...
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Old Jan 16, 2011 | 12:21 am
  #5  
200nites
 
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Agree--broken with same message for me....in Japan
Originally Posted by fumitani
I built up an ex Japan and ex USA ex UK itinerary, but it gives me this error..



'Sorry, there was an error. The booking engine could not be contacted: Input string was not in a correct format.'
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Old Jan 17, 2011 | 5:46 pm
  #6  
allset2travel
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Originally Posted by fumitani
...'Sorry, there was an error. The booking engine could not be contacted: Input string was not in a correct format.'
I was getting same msg yesterday. After switching from FF to IE, all was well. It just happened.
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Old Jan 17, 2011 | 10:38 pm
  #7  
SQ421
 
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Originally Posted by allset2travel
I was getting same msg yesterday. After switching from FF to IE, all was well. It just happened.
Hmmmm.. worked for me 10 mins ago, using Chrome. Then, changed a couple of flights and tried again, and the same error message pops up.

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Old Jan 17, 2011 | 11:09 pm
  #8  
fumitani
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Originally Posted by SQ421
Hmmmm.. worked for me 10 mins ago, using Chrome. Then, changed a couple of flights and tried again, and the same error message pops up.

it's working for me since today morning. It wasn't working all weekend long.
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Old Jan 18, 2011 | 12:52 am
  #9  
KIXman
 
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maybe the booking engine has weekends off
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