FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   oneworld (https://www.flyertalk.com/forum/oneworld-411/)
-   -   Victim to OneWorld's Baggage Agreements (https://www.flyertalk.com/forum/oneworld/1139968-victim-oneworlds-baggage-agreements.html)

IC6A Oct 25, 2010 3:13 am

Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.

Dave Noble Oct 25, 2010 3:57 am


Originally Posted by IC6A (Post 15007436)
Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.

So what if it doesn't agree ? whether it is nice or not to get a large excess fee is irrelevent as to whether charging the fee is valid

serfty Oct 25, 2010 6:01 am

I do know that with the two of us travelling with three checked bags on a LONE4 though Europe last month that it came in handy on two occasions to have printout of the one world explorer rules:

Baggage Regulations

Two free pieces of 23 kilos each shall be permitted. Additional allowances may apply. Refer to individual carrier websites.
Both IB and BA initially tried to charge for our third bag. Once I produced the printout, no such charge was assessed, although the IB agent decided they needed to call a supervisor.

mosburger Oct 25, 2010 6:07 am

BA doesn't honour OW codeshares, and is generally not much interested in OneWorld itself. That should not be news to anybody.

kingbat Oct 25, 2010 10:16 am

Cathay also have special allowances because he was taking a golf bag. I think that BA was being unreasonable..... When BA was operating under the wait system they also had allowances for sporting equipment.

Nearly every airline that works with the weight system have allowances for sporting equipment - it's therefore completely unreasonable for BA to charge the full amount - especially when dealing with partner airlines. It's not fair for the customer and leaves a bad impression of the Oneworld Alliance and of Cathay's partners. Cathay is an airline that prides itself on its customer service.... and in this case the customer has suffered big time!

Dave Noble Oct 25, 2010 12:06 pm


Originally Posted by kingbat (Post 15009109)
Cathay also have special allowances because he was taking a golf bag. I think that BA was being unreasonable..... When BA was operating under the wait system they also had allowances for sporting equipment.

Nearly every airline that works with the weight system have allowances for sporting equipment - it's therefore completely unreasonable for BA to charge the full amount - especially when dealing with partner airlines. It's not fair for the customer and leaves a bad impression of the Oneworld Alliance and of Cathay's partners. Cathay is an airline that prides itself on its customer service.... and in this case the customer has suffered big time!

What BA may have had in the past is irrelevent, they no longer do have any additional allowances. How is it unfair to assess charges based on the weight beyond that which is permitted ?

The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this

Lux Oct 25, 2010 4:28 pm


Originally Posted by Dave Noble (Post 15009870)
The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this

Quite right, Dave Noble, and another reason for me not to take up golf.

kingbat Oct 25, 2010 11:35 pm

How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?

hillrider Oct 26, 2010 12:34 am


Originally Posted by Dave Noble (Post 15009870)
The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this

Absolutely, the customer is to be fleeced with a whole series of completely inconsistent rules and regulations, possibly running in the hundred of pages, and with continuous changes.

The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction. The fact that these rules are utterly complex makes the situation worse, not better.

Incidentally, all mortgage CDOs came with multiple pages detailing risks, yet this fact didn't make them right (nor are actions taken by Mugabe right just because they follow the law to the letter).

hillrider Oct 26, 2010 12:35 am


Originally Posted by IC6A (Post 15007436)
Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.

+1

Dave Noble Oct 26, 2010 3:10 am


Originally Posted by kingbat (Post 15013983)
How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?

Be prepared to pay excess fees

Conversely, why should someone who chooses to play golf expect additional allowance for free?

christep Oct 26, 2010 5:59 am


Originally Posted by hillrider (Post 15014152)
The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction.

I haven't yet understood why the OP didn't buy a second full-fare seat EDI-LHR for his golf bag - it would have been cheaper than the excess baggage surely?

tsastor Oct 26, 2010 6:56 am


Originally Posted by hillrider (Post 15014152)
Absolutely, the customer is to be fleeced with a whole series of completely inconsistent rules and regulations, possibly running in the hundred of pages, and with continuous changes.

The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction. The fact that these rules are utterly complex makes the situation worse, not better.

Exactly. I feel I hear common sense here. Some on this forum seem to prefer to live in an Orwellian society.

Incidentally, in 2008 it still said on the BA pages that they respect a more liberal baggage allowance of other carriers on the itinerary. No more.

Dave Noble Oct 26, 2010 12:16 pm


Originally Posted by christep (Post 15014826)
I haven't yet understood why the OP didn't buy a second full-fare seat EDI-LHR for his golf bag - it would have been cheaper than the excess baggage surely?

The excess fees were for EDI-HKG , not got EDI-LHR.

Assuming the ticket had some flexibility, the OP could always have changed his LHR-HKG to a later flight , paid the BA GBP38ish excess fee to London and then checked in with CX for the next flight separately.

Dave

ewong215 Oct 26, 2010 3:51 pm


Originally Posted by kingbat (Post 15013983)
How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?

Kingbat, you are correct. Basically, anyone with sporting equipment - be it skis, golf clubs - will definitely run into the same problem with mixed carrier itineraries on OneWorld.


All times are GMT -6. The time now is 6:04 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.