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Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.
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Originally Posted by IC6A
(Post 15007436)
Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.
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I do know that with the two of us travelling with three checked bags on a LONE4 though Europe last month that it came in handy on two occasions to have printout of the one world explorer rules:
Baggage Regulations Two free pieces of 23 kilos each shall be permitted. Additional allowances may apply. Refer to individual carrier websites. |
BA doesn't honour OW codeshares, and is generally not much interested in OneWorld itself. That should not be news to anybody.
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Cathay also have special allowances because he was taking a golf bag. I think that BA was being unreasonable..... When BA was operating under the wait system they also had allowances for sporting equipment.
Nearly every airline that works with the weight system have allowances for sporting equipment - it's therefore completely unreasonable for BA to charge the full amount - especially when dealing with partner airlines. It's not fair for the customer and leaves a bad impression of the Oneworld Alliance and of Cathay's partners. Cathay is an airline that prides itself on its customer service.... and in this case the customer has suffered big time! |
Originally Posted by kingbat
(Post 15009109)
Cathay also have special allowances because he was taking a golf bag. I think that BA was being unreasonable..... When BA was operating under the wait system they also had allowances for sporting equipment.
Nearly every airline that works with the weight system have allowances for sporting equipment - it's therefore completely unreasonable for BA to charge the full amount - especially when dealing with partner airlines. It's not fair for the customer and leaves a bad impression of the Oneworld Alliance and of Cathay's partners. Cathay is an airline that prides itself on its customer service.... and in this case the customer has suffered big time! The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this |
Originally Posted by Dave Noble
(Post 15009870)
The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this
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How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?
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Originally Posted by Dave Noble
(Post 15009870)
The customer is the one that turned up with twice as much luggage as permitted, it isn't BA's fault that he did this
The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction. The fact that these rules are utterly complex makes the situation worse, not better. Incidentally, all mortgage CDOs came with multiple pages detailing risks, yet this fact didn't make them right (nor are actions taken by Mugabe right just because they follow the law to the letter). |
Originally Posted by IC6A
(Post 15007436)
Dave BA and QF should pay you as executive defense lawyer on board. Your view does not present most of flyers on this forum.
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Originally Posted by kingbat
(Post 15013983)
How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?
Conversely, why should someone who chooses to play golf expect additional allowance for free? |
Originally Posted by hillrider
(Post 15014152)
The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction.
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Originally Posted by hillrider
(Post 15014152)
Absolutely, the customer is to be fleeced with a whole series of completely inconsistent rules and regulations, possibly running in the hundred of pages, and with continuous changes.
The big picture here is that inconsistent bag charges are making a fool of oneworld's customer benefits and that the asking for GBP 575 (that's USD 905) for a golf bag is ludicrous, especially when on the same fare when no charges were due on the opposite direction. The fact that these rules are utterly complex makes the situation worse, not better. Incidentally, in 2008 it still said on the BA pages that they respect a more liberal baggage allowance of other carriers on the itinerary. No more. |
Originally Posted by christep
(Post 15014826)
I haven't yet understood why the OP didn't buy a second full-fare seat EDI-LHR for his golf bag - it would have been cheaper than the excess baggage surely?
Assuming the ticket had some flexibility, the OP could always have changed his LHR-HKG to a later flight , paid the BA GBP38ish excess fee to London and then checked in with CX for the next flight separately. Dave |
Originally Posted by kingbat
(Post 15013983)
How then are Oneworld fliers supposed to travel on BA on mixed carrier itineraries with their sporting equipment when it will invariably bring them over their 20Kg allowance?
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