Upgrading a DONE6
Nov 16, 2009 | 12:36 pm
#1
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Upgrading a DONE6
I recently purchased a DONE6 from BA originating from LHR. (Yes, I know I paid extra taxes... Please don't flame me. 
Today I called BA about upgrading the first segment LHR-JNB and they told me that RTW tickets are NOT UPGRADABLE!! Is this a OW thing on all airlines or just a BA thing? I was very surprised.
Thoughts/experience?
Today I called BA about upgrading the first segment LHR-JNB and they told me that RTW tickets are NOT UPGRADABLE!! Is this a OW thing on all airlines or just a BA thing? I was very surprised.
Thoughts/experience?
Nov 16, 2009 | 12:46 pm
#2
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Using money or using miles? As per rules, they are not upgradable using money, but IME they are upgradable using miles. Certainly on CX - never tried it on BA.
(Edit - I refer here to J-F upgrades (I've never done an LONEn). Y-J is not possible since L is no longer an upgradable booking class.)
(Edit - I refer here to J-F upgrades (I've never done an LONEn). Y-J is not possible since L is no longer an upgradable booking class.)
Last edited by christep; Nov 16, 2009 at 10:41 pm
Nov 16, 2009 | 1:59 pm
#4
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AA allows upgrades with AA miles on AA (code share) flights. CX allows upgrades using their own miles (but only on CX metal and when ticketed by CX) and BA do not allow upgrades at all. You can upgrade the entire ticket with money though.
It is in the rulebook.
It is in the rulebook.
Nov 16, 2009 | 5:07 pm
#6
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Is the OP trying to formally buy an A ticket for the LHR-JNB sector and leave the rest as issued in D? Or are they trying to use points to upgrade? The xONEx rules dont allow the former but there is nothing about the points upgrade in the rules.
Nov 16, 2009 | 8:01 pm
#7
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If you purchased the Ticket from BA, not an agent, then you may be able to upgrade from D class on BA flights using your own BAEC miles.
More here: BAEC - Miles for Upgrade
(Interestingly, L class is not upgradeable)
More here: BAEC - Miles for Upgrade
(Interestingly, L class is not upgradeable)
... Miles for Upgrade is permitted on eligible British Airways published fares only (Fare classes are: J, C, D, R, I, W, E, T, Y, B, H) but is not permitted on bookings made with a travel agent. ...
Nov 16, 2009 | 10:15 pm
#8
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If you purchased the Ticket from BA, not an agent, then you may be able to upgrade from D class on BA flights using your own BAEC miles.
More here: BAEC - Miles for Upgrade
(Interestingly, L class is not upgradeable)
More here: BAEC - Miles for Upgrade
(Interestingly, L class is not upgradeable)
Nov 16, 2009 | 11:44 pm
#9
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Thanks for all the advise.
I'm sorry I wasn't clearer before.
I did purchase from BA and not an agent. I was hoping to use my BA miles to upgrade not pay the difference. The BA RTW agent said that none of the RTW fares could be upgraded with miles. I just found this strange.
CX is my next try. They just want a LOT more miles than BA for a 5500 mile journey. I'm a bit worried though because it's BA ticketed and not CX. I'll give it a try though.
I'm sorry I wasn't clearer before.
I did purchase from BA and not an agent. I was hoping to use my BA miles to upgrade not pay the difference. The BA RTW agent said that none of the RTW fares could be upgraded with miles. I just found this strange.
CX is my next try. They just want a LOT more miles than BA for a 5500 mile journey. I'm a bit worried though because it's BA ticketed and not CX. I'll give it a try though.
Nov 17, 2009 | 1:25 am
#10
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I did purchase from BA and not an agent. I was hoping to use my BA miles to upgrade not pay the difference. The BA RTW agent said that none of the RTW fares could be upgraded with miles. I just found this strange.
CX is my next try. They just want a LOT more miles than BA for a 5500 mile journey. I'm a bit worried though because it's BA ticketed and not CX. I'll give it a try though.
CX is my next try. They just want a LOT more miles than BA for a 5500 mile journey. I'm a bit worried though because it's BA ticketed and not CX. I'll give it a try though.
Nov 17, 2009 | 2:00 am
#11
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Have you tried doing it yourself through MMB? Almost certainly won't work but worth a try. Next try calling BAEC directly and tell them you want to upgrade a D sector and cannot do it online. (Make sure there is Z availability first.) If you have the correct BA pnr I can't see why it wouldn't work.
Nov 17, 2009 | 3:19 am
#12
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If the OP's profile is correct they are falling foul of the last sentence in point 2 of the rules for MFU on BA.com?
http://www.britishairways.com/travel..._gb?sl=upgrade
http://www.britishairways.com/travel..._gb?sl=upgrade
Originally Posted by ba.com
2. Miles for Upgrade is permitted on eligible British Airways published fares only (Fare classes are: J, C, D, R, I, W, E, T, Y, B, H) but is not permitted on bookings made with a travel agent. Miles for Upgrade is not permitted where flights are sold as part of a package holiday or where flights and ground arrangements, such as prepaid hotels, cars, transfers and experiences, are booked and paid for in the same transaction. Flights booked and paid for separately from any ground arrangements remain eligible for Miles for Upgrade. Miles for Upgrade can only be applied to bookings which are made in the member's Executive Club membership country.
Nov 17, 2009 | 5:57 am
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EDIT: I have scanned the (new) OW site for the articles that support my claim but I can't find them now. Instead it states that BA allows redemption of miles on BA metal... I will try and talk to BAEC to see what they say.
Last edited by henkybaby; Nov 17, 2009 at 11:23 am
Nov 18, 2009 | 2:52 am
#15
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Spoke to BA at length. They stick to the rules of the ticket, rulesheet 16.d.4
4) Upgrading by sector to Business/First class is not permitted.
Individual airlines are allowed to make exceptions. AA does, QF does. If the ticket complies with the usual MFU requirements you may have a chance, but these rules are quite strict...
4) Upgrading by sector to Business/First class is not permitted.
Individual airlines are allowed to make exceptions. AA does, QF does. If the ticket complies with the usual MFU requirements you may have a chance, but these rules are quite strict...
Last edited by henkybaby; Nov 18, 2009 at 3:09 am