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No eligable to book AA online! Please help

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No eligable to book AA online! Please help

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Old Oct 29, 2009 | 9:39 am
  #1  
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Post No eligable to book AA online! Please help

Some advice needed if possible. I'm trying to book BA & AA for the following return route:

FAO - LGW
LHR - MIA
MIA - NAS

I will be doing buiness in each of these places so all require at least one night layover, but I am not able to book the through oneworld. I can book the first 2 parts though BA online but because I have an address in Portugal I am unable to book with AA online. Neither BA or AA are able to help me out!!

Any advise would be appreciated
Thanks
Alex
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Old Oct 29, 2009 | 3:58 pm
  #2  
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Welcome to FT

Have you tried AA.com Multi Booking?
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Old Oct 30, 2009 | 12:48 pm
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Thanks for the welcome

Yes I have but because I am a resident in Portugal they don't accept my credit card. I have even tried holding the reservation and calling them with my payment information but again my credit card billing address is not accepted as it is in Portugal - Other than move country I'm not too sure how to get this flight.

Thanks
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Old Oct 30, 2009 | 1:07 pm
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just use an online travel agent (expedia, travelocity, etc.)

welcome to FT!
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Old Oct 30, 2009 | 4:07 pm
  #5  
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Originally Posted by alexflood
... Other than move country I'm not too sure how to get this flight. ...
In this day and age of e-ticketing, very little gets actually sent to a "billing" address.

It may be worth your while to "move" to the USA for the purposes of making this purchase. You would not have been the first to have done so. (Of course it is essential that you correctly specify your email address and carefully note the PNR upon confirmation).
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Old Nov 1, 2009 | 12:55 pm
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Originally Posted by serfty
In this day and age of e-ticketing, very little gets actually sent to a "billing" address.

It may be worth your while to "move" to the USA for the purposes of making this purchase.
How on earth do you move the billing address of your credit card to the US? And, is it worth it for a MIA - NAS ticket to go to all the trouble of contacting your credit card company, getting your billing address moved to the USA (if that is even possible), buying a ticket and then getting everything moved back to Portugal?
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Old Nov 1, 2009 | 1:06 pm
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Originally Posted by wijibintheair
How on earth do you move the billing address of your credit card to the US? And, is it worth it for a MIA - NAS ticket to go to all the trouble of contacting your credit card company, getting your billing address moved to the USA (if that is even possible), buying a ticket and then getting everything moved back to Portugal?
Just try phoning AA in the UK on +44 2-7 365 0777 ; they should be able to take the credit card with no hassles

Dave
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Old Nov 1, 2009 | 2:25 pm
  #8  
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Originally Posted by wijibintheair
How on earth do you move the billing address of your credit card to the US? And, is it worth it for a MIA - NAS ticket to go to all the trouble of contacting your credit card company, getting your billing address moved to the USA (if that is even possible), buying a ticket and then getting everything moved back to Portugal?
Unless you are from the US, your billing address is not checked when paying online with a CC. So just enter any old address.

I routinely use AA (UK) using my aunts address in Liverpool, the billing address is here in Australia, no issues so far.

Dave
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Old Nov 1, 2009 | 4:06 pm
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Originally Posted by serfty
In this day and age of e-ticketing, very little gets actually sent to a "billing" address.

It may be worth your while to "move" to the USA for the purposes of making this purchase. You would not have been the first to have done so. (Of course it is essential that you correctly specify your email address and carefully note the PNR upon confirmation).
Originally Posted by thadocta
Unless you are from the US, your billing address is not checked when paying online with a CC. So just enter any old address.
What thadocta said ... although I wouldn't enter "any old address"; rather set one up that could indicate your actual one.
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Old Nov 1, 2009 | 6:25 pm
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Wow! Well thanks to you Serfty and thedocta I have learned something new. I must try that next time, if could save me a lot of trouble!
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Old Nov 1, 2009 | 8:10 pm
  #11  
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I third what they say - it is a little known feature of "billing addresses" that they aren't validated outside the USA. This can be handy to know when, for example, accessing things like iTunes which try to impose geographic restrictions.
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Old Nov 1, 2009 | 10:39 pm
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It depends on the site. Some validate more than others. Some validate more if $ amount of purchase exceeds a threshold and not if under that threshold. Etc.
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Old Nov 1, 2009 | 10:49 pm
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In my experience of setting up online credit card payment systems (dealing only in sums up to about US$1000 I admit) this isn't so. We were told by multiple card processing agencies (including some of the biggest in the world) that they have no way of validating addresses on cards unless they are in the US (perhaps it also included Canada - not sure on that). This is one of the reaons why there is so much online credit card fraud, but when addresses have so many possible formats and even scripts (Chinese or Japanese address validation anyone?) it is hard to see how it could ever be done for the whole world.
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Old Nov 2, 2009 | 12:32 am
  #14  
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Thank you Thank you

So, I "moved" address and guess what? I now have a return AA ticket from MIA - NAS

You guys are great

Thank you so much
Alex
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